Wonderful & friendly customer service from Melanie. She was a pleasure & is a professional…read more I'm from Virginia visiting family in Mt Dora & I heard some residents from Florida could be or at least practice racism. While I was shopping, there was a customer wearing a mask that read "Thanks China". Looking like he was trying in excite confrontation, she keep cool & acted professional. Thanks Melanie for your professionalism. Stay safe.

On July 18th, at about 4 PM I received the message of a prescription ready at C.V.S on441 in Mt…read moreDora. I arrived at the counter only to wait without being acknowledged. After about two minutes of giggling and having conversations with the pharmacist, a female came to the register at which time.I gave my name for a prescription pick up. She tossed a prescription onto the counter. I explained that I was not indeed of this prescription at this time. She snatched the bag and threw it into a basket behind her. She said in a nasty voice, "yeah right, no problem!" SO RUDE!

Not sure why this Walgreens is rated so low, as anytime I've visited the store has been clean and…read morewell-stocked. I've never had to wait long to be rung out and I can get my receipts electronically. Walgreens is really holding out on the self-checkouts front, but the staff here are friendly. I haven't had use for pharmacy, but, again, no issues here. I can't speak to a price comparison with a nearby competitor, but I do get more and better store coupons elsewhere. Walgreens does, however, discount a myriad of items in their stores so it's worth browsing through the aisles to see what you can find.

Manager on 06.30.2025 noon was pretending to work while customers waited at three different…read morecounters: only one lady at front checkout and he expected her to man that and take care of photo counter. He kept saying to me "I'll be right there" as he kept pretending to work. NOT a people customer friendly store.

I would give Benzer Pharmacy 10 stars if I could!!…read more Before I tried Benzer Pharmacy I filled my prescriptions at Walmart because I assumed Walmart always offered the lowest prices; I was so wrong. While Walmart is indeed cheaper than Publix, filling my medication with Benzer is literally 1/3 the price of Walmart... and FAST! No more waiting 2-5 hours before the prescription is filled. Benzer has never taken more than 15 minutes to have it filled from the time I call it in, to the time it's ready for pick up. I'm not even exaggerating. Price(s) for same exact medication/prescription I've been filling monthly for two years now: Publix: over $50 (Full disclosure, I haven't filled my prescription at Publix in over 18 months. That was the cost at that time.) Walmart: $32.73 Benzer: $11.24 (for the exact same medication) My only regret is that it took me 2 years to try Benzer. And, get this: I only did so because I was willing to pay more if it meant I didn't have to wait 2-5 hours for Walmart to fill the prescription; it was always 2 trips; drop off, and back again to pick it up. Benzer Pharmacy, thank you for not price-gouging your medications!! I'll recommend you every chance I get.

Family oriented pharmacy and quick service...polite.....even shop while your prescriptions are…read moregetting filled! They always go the extra mile....they even remember my name when I go in! A very personable touch! They even called me on my birthday to Wish me a "happy birthday!" The store has some really cool things to buy ....and reasonably priced! ALWAYS goes above and beyond with terms of customer Service! I recommend this pharmacy to all my friends and my patients! I'm in out in a flash---- unless you get caught up with shopping there.....like me- cool stuff for adults and kids too!!! Thanks for the great service and to all the staff who make me always feel welcomed...which has been every person !!! Keep up the great work!

I've only just started using this pharmacy for an unusual type of med. My first dealings were…read moreexcellent and even though they could not fill the exact med, they disc an option and followed up with my Dr for a new script, this was done by Gordon. Yest I returned as I was having some issues with the delivery of the med. I met with Gordon again, and he was kinder than the first time, explained the problem and took care of it while sitting and chatting with me. If I could I'd transfer all my scripts from CVS to Bay I would because I know I'll get great results when needed. Thanks Gordon and Bay Pharmacy! Kathy Dobert

Beast pharmacy I've ever had. They have taken such good care of me, even if I have missed an…read moreorder, it's in my bag. Always a big smile from everyone. always a question answered or advice given.

Great small non corporate owned pharmacy. I need a medication that no other pharmacy had in stock…read moreand they were able to order it for me and get it overnight. The only problem is that they are very expensive. The medication cost $120 but if I was able to get it at a CVS or Walgreens it would have been $54. I probably will not use this pharmacy again solely based on their prices. Otherwise the staff were very friendly and helpful. I would give them more then 3 stars but the price is a huge turnoff.

The CVS Pharmacy inside of Target in Mount Dora is amazing! Tiffany(the Pharmacist) is ALWAYS…read moreknowledgeable, helpful and friendly! Mehgan is wonderful too! This pharmacy does not have that long of a wait and knows what they're doing with insurance issues and coupons(Tiffany will find you the best price/coupon possible) to help! Cvs in Tavares, those idiots don't come anywhere close to SAVY like the ladies in Mount Dora! They are an asset to Target & I am glad someone around this town knows what they are doing when it comes to pharmacology & customer service! I used to work in a local pharmacy(::sobs::Walmart::sobs::)and CVS in Target in Mount Dora has been amazing!!!

This is not specific to this CVS but to ALL CVS pharmacies; the "new leave a message and someone…read morewill return your call" (and leave you a message) is horrible patient care and fosters poor interaction. Great for pharmacy as it cuts down on interruptions (that is why they have front personnel, right?) but lousy for patients as they never get to speak with the pharmacist or pharmacy personnel and get their questions answered. It is an awful practice and CVS should be ashamed of themselves for having instituted such a horrid practice. I did the phone tag scenario today with the pharmacy and was frustrated and ended up repeating my message several times (the pharmacy tech did not pick up on the question posed the first time and did not answer my question so I had to call back). She got offended and never called back the second time. Great interaction! CVS and this phone tag system is an exercise in frustration and one that is not for me! Time to look for another pharmacy.

Called about transferring a prescription from a doctor elsewhere in Florida who had sent it to…read moreMount Dora Pharmacy at my request as I had moved. I was told to call back in a month as it wasn't ready for renewal. I called back today and was told they couldn't fill it as it is a scheduled drug and it is illegal to fill? As someone in the medical profession, I know that not to be the case. I asked them why they did not tell me their policy last month since they already had the Rx in hand and there was no answer. As the other reviewer noted, I always try to give independent pharmacies the business but not in this case. I talked to the pharmacist last time who said nothing of the sort. Patients beware!

Always get excellent service. Very professional and friendly. They always treat me with sincerity…read moreand warmth, offer information that may helpful, etc. I like supporting small local businesses. They've been here for many, many years for a reason - because customers like me continue to support businesses that care.

The experience I have had mostly eveytime I've phoned and picked up my prescription has been very…read moregood! What I see is smart hard working professional pharmacist working as a team to manage the multitude-population, prescription, and staff. Yes it is their professional training is what we the population should expect a service.....And yet anything -beyond meaning behavior of this populous-is mercy and belongs to a different type of service that medicine cannot sustain the endurance needed-. That being counseling. Think about the amount of energy that is put into lashing out on the staff and shift it to problem solving. Instead of looking around, yes you populous ,looking around for someone behind you to gripe to or justify your anger with -think of thinking better Instead of bitter. problem solvers shift -pivot-look, move, their focus in a different direction and try to see beyond or forward to the greater good. Look at the endurance it takes on a daily Walmart pharmacy shift. Keep going you are rock stars!!! I challenge You -population-society- to be problem Solvers!

First of all getting through on the phone is nearly impossible. Waiting a half hour or more is…read more"normal". You would think that if they tell you a drug has to be ordered (I actually had to go to the store to find that out after I heard nothing about my script) and will be in the next day but yet does not show up they would give the customer a call to let them know that the prescription has been delayed another day. Rotten customer service...

This is a super cute little pharmacy, which opened a little bit over a year ago. The gentleman, who…read moreowns it and works behind the counter is very knowledgeable, friendly and if he doesn't have something in stock, he will get it for you fast. I think it's nice to actually have a pharmacy so close by and not having to drive to Apopka or Mt.Dora. Please give it a try.

Admittedly this review is based on visits to shop, not for prescriptions. But I found it to be a…read morepleasant place to browse, with a bright open feel and remarkably clean. In an era where our local Walgreens are contracting into small express marts, it was pleasant to shop in a full-size pharmacy. They had a good variety of the toiletry items we sought (maybe too good a selection-how many types of dental floss does society really need?) and we found a couple of sale snack impulse buys while we were at it. The young cashier was very personable, a little more rare than you might think. If I need a pharmacy again while we are visiting here, I will seek this out rather than one of the other ones seemingly on every corner.

We had our son's Pedia Derma send for a refill due to them filling the prior WITHOUT the bottle…read moreadapter fitting needed for a syringe to take out 5mL of the medicine needed for his itching condition. My wife went inside in person and explicitly asked the Pharmacy rep if they included the white round thing for the syringe to take the medicine out the bottle. The rep looked at the bag and said yes it should be on there. This is important as 1/4 to 1/3 variant on bottle size will be either wasted or spilled on the floor or needed to be poured into a bowl sucked into syringe and funneled back into the bottle in which it came. This is not sanitary by any means. Wife gets home I open the bag and sure enough no bottle adapter. Called them about it. The girl on the phone stated its not required (but was surely asked and lied too) and that 9 of 10 patients dont need it (but again we asked for it specifically as did Dr. Kumar). Then she goes on about saying that it was not put on there because they have been out of it for a few months now... (so why tell my wife it was included to begin with?). Then when I asked it why she told my wife yes, she proceeds to tell me "I didn't sell it to her intentionally without it" my reply "but you just told me you have been out of the adapters for a few months.... so you knowingly sold it to her knowing it wasn't included even when asked before paying for it." She was speechless and then I told her not to lie to me and that I will be stopping by in person and we would be having our medicine filled elsewhere. If they will lie and deceive us with something such as an adapter for a liquid medicine prescription there is no telling what else they will lie about. Can't trust them and wont get a 2nd chance with it either. The rep did call my wife asking where we wanted to move our fill-ups moving forward. I took over the call and stated I would stop by tomorrow to speak with Pharmacy Mgr. and store manager she stated he wont be in until Monday. I will be stopping by then. As for the price we paid I will be submitting a dispute for it since 1/3 of this big bottle cannot be syringed without wasting it and that's not what we paid for nor was the adapter included when required by Dr. Kumar and my wife's requirement before paying for it.