CFU is getting out cable business. They encouraged us to do it by end of 2025. I am an 83 yr old,…read morethe only person in household who has any techie knowledge limited as it is. CFU would not answer any ? relating to how to do this and suggested hiring some one. I figured it out and changed us to YouTube TV. CFU today to find out what to do with the black cord remaining, Dakota called it a coaxial cord. He said "whatever I want to do with it". I didn't know if I should leave it exposed or cut it off, one is at least 20 feet long. This was the first time I was not enthralled by CFU customer service. I asked again "so it's ok to just cut it off". He said again (do what you want it yours). I guess a wanted him to give me a (yes cuttting it off to get rid of unsightly wires is fine, they are not live wires,) His words were succinct and condescending. Oddly prior conversations were very helpful over the 60 some years as a customer. CFU must have told him not to waste his time on past CFU cable customers.

Live TV is expensive compared to other streaming services. Internet service charges for 250Mbps,…read morebut routinely only get about 95Mbps. It's not a bad speed and its pretty reliable, just wish they'd call it 100Mbps service instead of exaggerating so much. When I talked to them about it, they said that was pretty typical. So why not correct the advertisement for your service then and be honest? They have a 1Gig service, too. I wonder if you really only get 300-400Mbps!

Needed batteries for a scanner. Was told to stop in here and if they didn't carry what I needed…read morethey could order it. As it turns out they didn't have what I needed. I was actually dealing with the owner, which I didn't know at the time. He looked up the batteries and found them and said he would order them and I would get a call when they arrived. Several days later I got the call and went to pick up my batteries. Very professional staff. Will go back again when needed.

From the owner: Sims TV & Electronics is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet service. Sims TV & Electronics is your local choice for DISH service. We have served Northeast Iowa and Southern Minnesota for over 30 years and are dedicated to serving the local community. DISH is the best choice for value, technology and customer service with the lowest prices nationwide. So stop by today to find the package that works best for you.

Deon and Matt were a great help today! Made everything quick and smooth! I would highly recommend…read moretheir customer service to anyone! Great experience!

I could give a 0 if possible, the poor internet service that goes off at anytime of the day, a bad…read morefrontiers, specially the lady from Iowa City was so disrespectful when I tried to return back their equipment, I had to move to Cedar Rapids just to give back their equipment and get my refund and its 3 months that I haven't received it yet

I rarely receive what I'm paying for in my internet package (100Mbps Download / 10 Mbps Upload),…read moreand when I try to call in for help, they always want me to pay extra for a service call.

Imon made a mess of our front yard and told us they would be back next day to repair, NOT! I…read morecalled customer service of which they had me email pictures and gave me a ticket number. After numerous calls and emails, they indicate it could take up to 6 weeks for repair. One area they left a hole and we live near a school, and we were afraid a child would get hurt. I finally just went and purchased the material and made repairs. If the install was not already completed, I would have cancelled and stayed with Mediacom. Hopefully, this is not the customer service that I can expect. Becky

Down Right Satellite installed my Direct TV service and did a great job! I had called Direct TV…read moreoriginally and they came out and said because of my location they could not install their services. A friend gave me the number for Down Right Satellite and I could not be happier. These guys do things right the first time, they are the kind of people that you could trust to do anything TV related in your house. They think about what they can do and what will look good, rather than just making it work and leaving wires unattached, etc. everything is grounded, and put together very well! Thank you Paul and John at Down Right Satellite!

Professional, friendly, considerate crew. I couldn't be happier with the installed roof top antenna…read moreI purchased from Paul at Down Right Technology. The installation looks fantastic and I'm getting strong signals from all of the local channels.

Excellent service - they know how to set up services and fix problems when they occur.read more

From the owner: Services: Cell Phone Technical Services, Computer Technical…read moreServices, Internet Service Provider, Laptop Technical Services, Monitor Technical Services, Network Switch Technical Services, Printer Technical Services, Software Technical Services, Telephone Technical Services, TV & Home Theater System Technical Services, Wireless Router Technical Services. Brands: Directv stream Locations Facts: Located in City hall! We Come To You

Big Dog has been taking care of my Dish Network system for 13 years. Every time I have a problem…read morethey are prompt on helping find a solution. I had an issue with billing and they called with me to help me get set up on autopay! They have been a great company to work with!

I visited Big Dog's website and found a page at https://bigdogsatellite.com/tv-promotions/ which…read moreadvertises an America's Top 120 package for $64. If you visit the URL and scroll towards the bottom you will see it. I sent a message thru their webform and got a call back and a message left. I returned that call and spoke with someone who insisted there is no $64 package and that I would be paying $90 for it instead. I even gave the person the page URL and he instead that they (presumable those at the Cedar Rapids office) were not responsible for what was on their corporate webpage. I posted on Big Dog's Facebook page which they promptly deleted (so I reposted and will continue to do so) and sent email through their link title Corporate on their page. A few minutes later I got a call from Zach to resolve this issue...which didn't get resolved. It just got Zach repeating that Dish Network is responsible for the pricing, no matter what the BD website says. He decided he was going to keep overtalking me and raising his voice, not a smart customer service type thing to do. I hung up on him and now I know why we left Dish Network many years ago.