My hubby backed our truck into a tree and this place was on the list of recommended repair places…read more He managed to damage the fender, bumper tailgate all in one fell swoop and the tail light was destroyed. Because of the angle of his adventure, it took longer than expected to fix. They initially were going to bend it out but it wouldn't hold the tail light so they replaced the entire fender. They also touched up a couple of other small spots that I had pointed out to them. They kept me up to date as they worked on it and the final result is awesome. I asked the tech I picked it up from about doing some additional things and he was very helpful on DIY options for my little task.

excellent customer service. I was involved in a hit and run with damage all down the side of my car…read moreand was in bad shape After being repaired it doesn't even look like its been in a collision Nathan kept me informed through out the entire repair process and my car looks beautiful definitely wont be going anywhere else for automotive work these guys are top notch

Due to work hours I was trying to get an estimate remotely like many others offer but they refused…read moreand also said they were too busy. Customer service was friendlyish. I do not like they wouldn't assist customers who work 12+ hour days so I can get my vehicle fixed.

Please do not take your car here, especially your Tesla. Last year they completely messed up my…read morecar. The paint is awful, doors are not aligned properly apparently. I would never recommend them to anyone, not sure how they became an authorized Tesla repair center.

We had a fantastic experience with Travis at Collision XS in Belleville. We had an accident and…read moreTravis picked up on the first ring and had a tow truck there to assist us within two hours. Our car was taken to Collision XS where they promptly located parts and had the car repaired in less than a week. The service was professional, kind, quick, and so much appreciated. I highly recommend Collision XS and will be using them for all future needs moving forward. Outstanding company and service!

Travis was super helpful and friendly in helping me with the collision damage to my car. He went…read moreabove and beyond to help me understand the situation and possible solutions. If you're looking for the right place to bring your car for body repairs, look no further.

Took my car to have the rear bumper repaired and painted. First of all it took 2 days longer than I…read morewas told when I drop off the car. When I went to pick up my car I had 2 door dings on rear wheel wells and went back into office to report them and manager came outside and said he would have then fixed. Then noticed paint did not match the rest of the car and he said it was because the bumper was made of plastic. Left and went home and then noticed rear bumper trim was broken from being removed and called manager and again he s aid he would take care of it. A week later noticed a rattle and I crawled under rear bumper and saw that they had broken off 3 of the 4 bottom bolts that attache the exhaust tips to the bumper. Very poor craftsmanship! 6 weeks later still no phone call from this so called auto body shop.

Please research this and any other body shop before doing business with them. I would not…read morerecommend this body shop. Too many inexcusable problems. Substandard paint and repairs. Very unsatisfied. They have certificates on display but the issuing company had never heard of them let alone certified the shop!!!

Unfortunately, Perfect Finish is no longer. It was sold and purchased by Caliber Collision Repair…read more The business was sold in 2023 (guess-a-mate). I have taken my 1999 Honda Accord EX V6 to Perfect Finish for several years. Not once was I unhappy. If there were a problem, Steve would quickly address the issue, and a resolution was provided. I was sadden when I discovered that the shop was sold. It was nice to have a place to take my car in for mechanical issues. My A/C began to show signs of wear. I purchased all my OEM parts myself. Dan performed the removal and installation of a new compressor, Condenser, Upper and Lower section hoses, and dryer. The only issue that I encountered is that the upper radiator hose clamp was not tight enough, and leaked all over my engine. A simple mistake that was quickly rectified. I find it very difficult in finding a reputable, reliable auto repair center in my area. Prior, I used to take my car to the Honda Dealerships in O'Fallon, and ST. Louis. After proven problems with the dealership in O'Fallon, I will never take my car there again. As far as ST. Louis, they made a mistake that they thought I would not noticed. Guess what, I did. However, they made good on their promise to fix the issues. It's really sad when I see Auto Repair shops in our area that resemble junk yards. Car scatter throughout the parking lot, car hoods left ajar for months.

This place is money hungry! We brought our car here because a one of my husbands airmen told him…read morethat they were a good place to go to since they fixed his AC unit. We take our car in on 8/10/20 pic added. Got our car back 8/11/20 and vehicle still wasn't fixed engine light came back on driving it home so we took it back per Don because "mechanic missed something" so we take it back that same day get our car back 8/13/20 low and behold still having issues so my husband calls back and they say take it back Monday which would be on 8/17/20 so they can fix it. Mind you this would be the THIRD TIME first time we were charged $450 second time $168 and probably another hundred something when we take it back. I feel like they are intentionally missing parts so we can take it back so we can pay for labor the first time as you can see we paid $400 for labor the second time we paid $150 for labor. So we are on the hunt for a different mechanic since apparently they can't fix the problem and "that specific code wouldn't show up till the other codes were fixed because the other codes hide codes" per Don again UPDATE: 8/14/20 the first visit they "tightened a knuckle in the steering wheel" my husband drove it to work this morning the turn signal now turns on the high beams and lets out smoke so instead of fixing one issue they caused more issues..

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

Brought my car in to get a quote for repair, I was given a quote for $2421, after getting…read moreadditional quotes, I decided to go with Central since their quote was not the highest or lowest. My scheduled appt was for 9/29/2025, I dropped my car off on Saturday 9/27. On10/1 I received a text stating the quote was incorrect, and the cost would be $3140.83. How is it possibly that the quote be so far off, 31% to be exact. I asked to speak to the team member who originally did the quote, but I was told she left. I felt that Central had baited and switch. Their explanation was there was more man hours needed to complete this repair. I told them I would not be using them, and would pick my car up Monday 10/6 at that time I was told there would be a 5hr @ $75 per hr charge to put it back together. Then when I picked it up, I got an additional charge for using a debit card. If anyone is thinking of using them, beware of their hidden charges, and the fact they do not honor their quotes! I rate them 0 out of 10

Duncans has always helped me in a timely fashion to get my truck fixed. They have always been…read morehonest and upfront about pricing too.

My Truck was having problems due me just drive in not taking care of my vehicle like I should not…read morechecking my stuff and if you hear noise are anything don't wait to the last minute 2011 in paid off so now I kno too take care of my point A2Z...I got 2 different Estimate from Hyundai up the root top nd etc..2022!!!

This used to be a good place to take your car but things have definitely changed for the worse! My…read moremother took her car there to get a check up and fix the check engine light being on. They replaced the muffler and "fixed" the check engine light. About 2 months later the check engine light came back on. She took it back and they said something just needed to be tightened, charging a nominal fee. a month after that, the car wouldn't start, the check engine light was back on, and the vehicle needed a new battery, alternator and serpentine belt. You have to schedule 1 or 2 weeks in advance just to get in because they are understaffed and overworked. Clearly this has negatively affected the quality of their work. Avoid like the plague!!!!!!

Super friendly, super honest. Sandy is very friendly, and Fred is an excellent mechanic and very…read morefair in his pricing. My favorite mechanic so far. Highly recommended.