Stopped in to have an oil change done and tire plugged. From the minute I arrive the mechanics…read moredirected me to the service desk with professionalism. The service desk was also professional, courteous, and knowledgable. Prior to having the tire plugged, they confirmed it was leaking air and needed fix but still wanted authorization from me. I find that some places just do and don't consider the customer, so I was extremely pleased with everything. Service was first come first serve but it only took them about 30-45 to get me in and out. This would be a place that I will visit again if ever in the area. Their friendliness, excellent customer service, and professionalism was outstanding.

I no longer live on Washington Avenue, but I drive out of my way to bring my cars to St. Louis Auto…read more& Truck. Not only have I brought every car I own to them (because they do a good job and do the job at a VERY fair price), but I've also purchased a vehicle from them. Most of my experiences have been with Lisa (I think that's her name, sorry if I got it wrong) and she has always been very pleasant and courteous person. I believe the owner's name is Kevin (again, this may be wrong, apologies if this is incorrect) and he has been a straight shooter with me every time I interact with the mechanics/technicians. My wife exclusively goes to these folks as well, they've been nothing but absolutely great to us.

I had auto body work done here and was very pleased with the service! They did a great job on my…read morecar! You'd never know there was any previous damage. Everyone I encountered was professional, kind and considerate of someone that knows very little about cars! They also helped arrange for the rental car I needed while mine was being worked on. A couple months later I had an alert come on the dash. I looked it up and was told at a previous auto repair shop that it could be something related to the body work I had done being put back in place. Knowing nothing of this sort of thing, I called and was told to bring the car in. They looked at the situation and it was NOTHING related to their repair and what was presented as a possibility. They clearly explained the issue and I learned how to better use my car! I appreciate the time they took as the issue had nothing to do with auto body. I hope to not need auto body repair in the future. If I do, The Auto Body Shop is where I will return!

They did an amazing job on my hail damaged car! They were very friendly and knowledgeable about the…read moreinsurance process. I highly recommend to anyone needing auto body repair. They do GREAT work!

The sad part about this is all my car needed was a vvt solenoid sensor. A hundred dollar part and 5…read moreminutes labor and my car was fixed. Sad that I spend over 1500$ for incompetence. If they don't know how to fixed the newer year cars then they should just say that!

They have friendly workers and owners and they also do the job well! I recommend them for sure!read more

I've always had good experiences going to Gray's. The staff is friendly and super helpful. Highly…read morerecommended.

After trying other auto services in town and having mediocre/ poor service I was referred to Gray's…read moreand so happy with their service across the board. They were able to find the cause of the noise the car was making that other shops could not! They not only diagnosed it in a short period of time but fixed it for a reasonable cost and fast! Having an older car, more issues have popped up and they were able to fix it right up in a short period of time. Ryan, whom I have spoken with several times is not only unbelievably kind but very knowledgeable. The other two employees I have spoken with are amazing as well. Give Grays a whirl, there's a reason why they have been there as long as they have!! Thank you guys for keeping my Honda happy!!

Great service from incredibly nice people who care about their community!!…read moreMaroun, Eddie and Monir are trustworthy and hardworking, too.

This Body shop took my insurance money from aaa and never fixed my car to factory specs. They…read morecharged almost 7,000 and were suppose ton fix the broken frame and were suppose to put new parts, but instead let me drive my car in a very unsafe condition. They left my 2017 forester in worse condition than it arrived in. My car currently is undergoing all new repairs to fix all for 7,200. This has been reported to the attorney general and currently seeking legal options. Please do not use this shop for safety reasons.

Outstanding service and value very skilled and was able to get service within 24 hoursread more

I called Wicke after calling 5-6 other auto body shops that couldn't get me in for weeks. I was in…read morea minor accident and needed my mirror reattached so my car was drivable. The owner Joe told me to come on down and that he would see me right away. He was kind, extremely knowledgeable, and walked me through everything I needed to know and document for insurance. He ordered the parts I needed right away and was also able to get my mirror reattached enough so I could drive it while waiting for the part to come in. The best part? He didn't charge me for the temporary reattachment. I would recommend Wicke to anyone for their kindness, professionalism, and knowledge about the insurance process.

Best place to go for great quality and affordable repairs on my bmw. Wouldn't take my car to anyone…read moreelse

I took my '22 Z4 in to see about getting heated steering installed, one of the only options missing…read morefrom my car. BMW service departments refused to do it. I did my research, found a new heated steering assembly on eBay and brought it here with the hope of getting it installed. They researched every component of the assembly to ensure compatibility with my car, confirmed it would work and booked me an appointment. Today, it was installed, a little over 2 hours to completion and it works perfectly. My car was well taken care of and the work was first rate. Highly recommended!

I'm going yard with this review of Ackerman. Their service department was exceptional.. My overall…read moreexperience was flawless and I'm rewarding them with a full 5. I scheduled the the appointment over the phone. I live out of town, but my son's car is in Saint Louis where he attends college. I set it up when I would be in town. My appointment was for an oil change and tire rotation early Saturday morning. The Bay Area was so clean you could eat off the floor. The initial staff was friendly. He took me in immediately and I met with a service advisor Vincent. The waiting area was clean and comfortable. Complimentary bottle water and snacks are provided. My advisor came out to speak with me on recommendations for additional service. With the mileage being close to 90k performing a more extensive service with fluids and replacement of spark plugs. I agreed. He also said I could locate a coupon online and use, even from another dealer. With a more extensive service they needed two more hours. The car was completed at approximately the three hour mark. They also at my request removed an insurance beacon and scraped off the glue residue. Checkout was smooth and I utilized a 10% discount. They take all major credit cards. I was given my paperwork. The staff were friendly and professional. I would recommend and will return.

Had a great experience. Brought the car in for a Software sensor recall. Met Justin , my service…read morewriter. He explained all that was going to happen and what was needed. He was very courteous and professional. I knew it would take sometime to complete. dropped it off at 8 am and it was done by 2:30. I paid for the the car it received the free oil change for life Had the tire rotation done too. I am good to go. Thanks Justin!.