I got truly great service and honest repairs to my 2014 Mustang. I was VERY pleased. They even…read moredrove me home so I wouldn't have to wait! This is definitely my new car repair shop. And hopefully I won't need them for a long time...

Very professional staff. Highly recommend service department…read more Can't say enough great words about Christian Brothers . Give them a try, you won't be disappointed.

A huge thank you to Stein Automotive for fitting us in at the last minute. My heater core connector…read morewas leaking coolant. This is our only vehicle. We truly appreciate you.

I am 82 and have used many automotive services in my life. Stein Automotive may be the most…read morereputable shop I have ever dealt with. I have taken my out of warranty cars to them for decades. I have recieved sound, cost effiecent, professional service on car after car, year after year.

I have to agree with others that Bruce's Auto Repair is the place to go. I was in town from…read moreLafayette, LA when my car developed a pronounced noise that sounded like a problem with my front left shock/strut assembly. Not wanting to take a chance with a 740 mile drive ahead of me, I looked up the highest rated ASE Mechanic in the area and that was Bruce's Auto Repair. Although he was swamped with business, the owner took time to test drive my car and tighten some things up, so I could safely get back home and have my local ASE mechanic check it out. While he didn't charge me despite my protests, I'd say that by the number of cars being repaired or waiting to be repaired his rates are reasonable. I'm back in LA now, but If I still lived in the O'Fallon, IL area, Bruce's Auto Repair would definitely be my mechanic!

Can not say enough good things about Bruce's. He's the best one no doubt.My adult daughter goes…read morethere as well.

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

I had such a great experience with the service team at Ackerman Toyota. From the moment I arrived,…read moreeveryone was welcoming, professioanl and genuinely focused on making the process easy and stress free. I will absolutely return for future services and highly recommend them to anyone looking for top-notch care for their vehicle. Thank you Jay, Scottie and your team!!

Loved our low key and very nice sales guy Brad. Hated the after sale staff who were arrogant and…read morecompletely disrespectful. Brian (GM really? Yikes) acted like he was doing us a favor by selling us the car, Steve offered us a packet of buffalo sauce (!!!) for our long wait to meet with Mike the finance guy to complete the transaction. "Customer service" non existent as it's now been a week waiting to talk to someone about the negative experience. Luckily, lots of other Toyota dealerships around for future purchases.

**This review is based solely on the Service department**…read more Auffenberg Kia is located on I159 in the Auto mart court. I did not purchase my vehicle from this location but its the closest one to me, so I brought Kia in for a diagnostics due to a knocking noise from the engine. It was recommend that my engine getting replaced due to a broken rod inside. I am out of my Kia warranty however I do have an extended warranty. Since my warranty company had to send out their own inspector, Kia had to stay for a few days. Joe arranged a rental for me and kept me updated on the status. Advising me what was needed for the inspector and making copies of Kia's maintenance records. I ended up having to pay for the diagnostics ($180.00) due to my claim being denied. After speaking again with Joe and Kevin (service manager) they both were very helpful on what I needed to appeal the claim. I have been back and forth to Kia over the last 3 months dealing with this, finally getting my claim approved. Joe again made sure to keep me updated on the status Kia's repair. They were more then helpful and Kia got her engine replaced and is running smoothy. At the end of the day.. I will return for any repairs and when looking to purchase Kia a new sibling, spouse or friend.

Disappointed Two-Time Buyer - Radio Silent Until Threatened with a Return…read more I am a returning customer who previously had a great experience with Auffenberg, but their post-sale communication has completely deteriorated. I recently purchased a used 2015 Toyota Highlander. Within my contractually guaranteed 7-day return window, an independent multi-point inspection revealed a failing alternator, a bad battery an alignment issue. I contacted my sales consultant, Joshua, immediately to see if management would utilize their internal service department to address these electrical components to save the transaction. The dealership completely ignored my messages for days, hoping the clock would run out on my 7-day return policy. Only after I explicitly stated I was preparing to return the vehicle did I finally get a response. The used car manager's solution? They completely ignored the failing alternator and alignment issues, and offered the "goodwill gesture" of selling me a replacement battery at their cost. Shifting the financial burden onto a loyal repeat customer for a failing charging system during a trial window is an insulting way to do business. I declined their offer, kept the vehicle because the core engine is solid, and will be paying my local mechanic to fix it. They have officially lost a loyal customer's future business.

I highly recommend this place!!! They are professional, they really looked into my car for any…read moreissue as I requested for, and they suggested to do what was urgent to take care of at this moment and I could wait to have the rest issues resolved later on giving me time to plan my finances. They are fast and affordable, honest people. It is my auto repair place to drop off my car in STL for now on. Thank you for being honest, I am very happy to meet you guys! Marilia

I highly recommend this place! I came here with my ac not working at all, I tried charging the…read morerefrigerant, and nothing. I was greatly suffering with the extreme heat, sweating gallons every time I drove the car. I was severely distressed. Truly, it was dire. They got me in right away, the day after I called. They found out what was wrong, gave me a simple rundown of the cost, explained exactly what was wrong, what the best solution was, and got it done by the next day. It was quick, efficient, and heroic. My ac is working incredibly well now, I actually can enjoy nice drives, instead of drowning in my own sweat. Highly suggest!

Duncans has always helped me in a timely fashion to get my truck fixed. They have always been…read morehonest and upfront about pricing too.

My Truck was having problems due me just drive in not taking care of my vehicle like I should not…read morechecking my stuff and if you hear noise are anything don't wait to the last minute 2011 in paid off so now I kno too take care of my point A2Z...I got 2 different Estimate from Hyundai up the root top nd etc..2022!!!