A Rare Find on Route 66 -- Jack's 66 Service…read more While waiting for my oil change and tire rotation, I witnessed something I thought had gone extinct somewhere between rotary phones and $1 gas: genuine customer service. One customer brought in a part to be installed -- unfortunately, it was faulty. Instead of shrugging and charging for labor anyway (as many shops might), the team at Jack's 66 caught the problem before installation. Then, the owner himself picked up the phone and called the store where the part was purchased to help the customer get an exchange. Who does that anymore? Moments later, another customer came in with a service light for an air filter. Instead of booking an appointment and a bill, the owner grabbed his tools, walked out to the car, and checked it right there in the lot -- saving the customer both time and money. In a world where honesty in auto service feels like finding a four-leaf clover, Jack's 66 is an entire field of them. Fair, kind, and refreshingly human -- I'll definitely be back.

This repair shop is amazing! They were flexible. I was able to drop my car off walk down the street…read moreto my office, and pick it up later. They knew exactly what my car needed when I called and told them what I had. They were just as reasonable, but with better customer service, the sum of the really quick places you drive-through. Not that I haven't used those in the past, but the convenience of just dropping it off and having someone that understood what human interaction is was amazing!

The glowing reviews are spot on! Mark and his team were fantastic--patiently explaining the issues…read morewith my car and working with me to find the best solution. I truly appreciated their transparency with pricing, prompt service and so far, the repair has been holding up perfectly. Highly recommend!

I took my truck to Mark's to fix an exhaust manifold. First impression, everyone in that shop are…read morevery friendly and helpful. They kept the car overnight to let the engine cool to diagnose the problem. Early next morning I got the call with the diagnosis. I gave the go ahead knowing there there were a lot of "what ifs". Manifolds can be frustrating to say the least. Turns out it wasn't the easiest job due to frozen bolts. Still the bill was very reasonable. And the service was more than wonderful. I'm about to take the truck back there for tires.

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing

Have had my 2013 Volvo engine worked on 2 different times at this location and they don't fail to…read moredeliver. If they make mistakes they will own up to it & take care of you, rare trait in the industry nowadays.

Wanted them to work on my Jeep as check engine light was on. I was told they did not want to work…read moreon it as they cannot make enough profit off of it. They have not even looked at it and I was hoping for repairs less than $2,000. Do not go here Unless you want to just spend money as they do not care about the cistomer per service manager

Honest to a fault. Competitive pricing. Local business (3 generations?) Come here first!read more

Had my car towed to the shop because it was having ignition problems. Bob and his team had it for…read morethree days and told me that the engine was blown and would need to be replaced. I considered replacing at his request but decided to have my mechanic drive and hour and a half to tow the car away for a second opinion. Turns out i needed a $100 fuel injector and not a $2,000 engine as Bob suggested. This happened after they rammed me with a $500 rear brake job. STAY AWAY!!!!

Went in for an alignment and was told a variety of prices A through B. I was charged above that…read morewithout explanation. I was called being told I had a bump in my front right tire but they did not provide photos or evidence of that. Tire was driving perfectly fine after the alignment. They also said the struts were leaking heavily. There was no liquid of any kind leaking from the bottom of my vehicle before or after picking and dropping it off. Eric was the one who charged us and was assigned to my vehicle. He was not compliant or kind in anyway. Heavily doubt I will by coming up here and suggesting this location to anyone.

Came in with a brake issue and was quoted $1300 for new rotors, pads, calipers, hoses, everything…read more Took it to my regular mechanic who's further away and he replaced a hose for $75. Same price that Dobbs charged to give me a quote. Ripoff.

Very happy the last few times I have gotten tires for both of my kids…read more Today my youngest got a rock in her tire making it go flat. I went to tire choice to see if I could get plugged. As busy as they were, they got me in to plug the tire and get me out as soon as possible since I was waiting. Very happy with the service. Julie was very helpful

I had booked an appointment with this company on November 4th at 6:00pm so that they could patch my…read moretire that had a nail in it. I used the number they have provided online to do so, the woman who booked my appointment sent me a confirmation text which I will include the screen shot. I get to the location at the time my appointment was set for and there is absolutely no one here. The doors are locked, lights are off, it is completely dead in there. I call the number back to figure out what is going on and the same woman answered, she seemed to have no answer for me on what was going on and all she could do was suggest a store at a different location and then gave me the customer support number. Overall this extremely frustrated me and I don't think I will be coming back.

First let me start by saying I'm very picky when it comes to who I let work on my cars. I do 90% of…read moremy own work, but when it comes to Transmissions I'm clueless. So when the time came to have work done on my Type R, I searched online through all the shops in the area and none of them had near the amount of positive reviews that Al's Transmission did. So I picked up the phone and gave them a call. My experience from start to finish was exceptional. Jonathan was very thorough with me in diagnosing the problem and coming up with a solution. Every single person I interacted with was friendly, including Al himself! They quoted me a fair price, got the work done in a timely manner, and kept me informed throughout the process. Long story short, if you are like me, and have been looking for a shop you can TRUST to work on your car the same way you would work on your car, stop looking and just call them now. You won't be sorry.

Very happy I chose to go with Al's Transmission very satisfied with their work !! Al and his crew…read moreare very thorough.... Got my vehicle in and back on the road in no time highly recommend Al's Transmission.

Great service! Friendly personnel. Prompt attention to your needs. I highly recommend them.read more