Best place to go for great quality and affordable repairs on my bmw. Wouldn't take my car to anyone else

I took my '22 Z4 in to see about getting heated steering installed, one of the only options missing from my car. BMW service departments refused to do it. I did my research, found a new heated steering assembly on eBay and brought it here with the hope of getting it installed. They researched every component of the assembly to ensure compatibility with my car, confirmed it would work and booked me an appointment. Today, it was installed, a little over 2 hours to completion and it works perfectly. My car was well taken care of and the work was first rate. Highly recommended! read more

I have been a long-term customer until recently. I had the VANOS replaced on my E46 M3 which was preformed correctly, however upon completion of the repair the technician mistakenly overfilled the crank case with motor oil. When confronted with this complain, which I had photographic evidence of same, to my surprise, they were indignant and combative about by my finding. The technician stated the oil was in range. I had the vehicle towed to Autohaus of Maplewood who drained the oil and measured same, the oil was 16 ounces over maximum (video by Autohaus was shared). The technician was complacent and did not check his work. Worse yet, he lied to cover his mistake (which always makes things worse) and the owner Greg was forced to support this technician and lost a faithful customer and revealed questionable ethics. It should be noted the car was towed from BrU and pushed into the garage at Autohaus and never started. I still have the video if they would like to review same. read more

Bimmers was recommended to me by Custom Sounds as they don't work on my BMW model. I had never heard of Bimmers, but from my first call, they were amazing. Greg answered my call and made my appointment with kindness and from there, my entire experience was awesome! Bimmers is my new go to!! read more

After over a 3 year hiatus I finally took delivery of another BMW. This time a 2001 Z3 3.0 5 speed with only 37k miles on it. Jack Zickrick along with Greg Stroud & the staff did an awesome of making sure the car was ready for me to pick up this morning. They replaced the battery, put on new tires & replaced the bushings in the seat tracks for me. I am excited to be a customer at Bimmers R Us again & look forward to many great times with this car! Thank you again Bimmers R Us!! Jay read more

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Staff at Bummers are attentive and nice . They did work on my car ( 06 mini cooper S) and was very thorough . They also explained what will be needed in the future . I will use them from now on . read more

Kind enough folks here and wonderful layout, albeit tight within there show room as they have so many cars! It was a pleasure connecting with the owner and members of this team as they are very knowledgeable of the BMW brand and are passionate about what they do day in and day out! That alone is more than enough reason for you to want to stop by here and get some work done on your car, get a simple oil change or take a gander at their impressive BMW car collection; some of which were built by the owner himself -wow. Now, pricing - I needed an oil change and my drip pan replaced (the hard plastic covering the underneath of my BMW car); doing my own research the drip pan was around $150; I was quoted $275 not to mention labor associated with the repair. That alone forced me to get price the work else where and give the rating that is represented here. Cheers, read more

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Dave and the staff at Bimmers were great to work with. When my car unexpectedly broke down, they worked with me to look at it even though they were booked solid for weeks. I never felt pressured to do anything and they allowed me time to think over their suggestions. They were honest up front about their prices and stayed true to them. I would recommend taking your Mini to them! read more

Literally one of the most beautiful collections of BMWs on planet earth. I called in before the holidays because I needed one of my tires replaced. My neighborhood auto mechanics removed the wheel for me so I didn't have to deal with towing. Juan answered the phone and after getting all of my information, said he'd call me back shortly with a quote. Ten minutes later, I heard from Juan again with a very reasonable price for my tire and the service. That coupled with the obvious experience Bimmers has with my car, it was an obvious choice. Their customer service is top notch. Juan helped me out, despite being busy- explained things, was very chill, even helped grab my tire out of my truck for me (I couldn't lift more than 5 lbs after my surgery). I dropped it off the evening I was in need of replacement and picked it up by noon the next day. The team was prompt, professional, and their space is something to talk about. Perhaps the most enjoyable part was checking out their amazing collection of boutique BMWs. From now on, this is my go to spot with this vehicle. read more

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I highly recommend Bimmers R Us! In short they are knowledgeable, fair, and timely. When I bought my first (new to me) BMW I knew I wanted to find a trustworthy independent BMW repair shop. My first visit was for new tires, since I had high performance tires come with my X5 in the winter, and a new customer vehicle check. They checked out various fluids in my car and replaced the ones I expected needed to be replaced. They also completed an alignment for my X5. A few weeks after I got my new tires I somehow ran over a nail and they were quick to get me in to repair my tire. Juan, Greg and team always take time to answer questions and are very knowledgeable when you call or talk to them in person. Their prices are fair and they show they care about your vehicle, not just about making money. If you are on the fence about taking your car here, give them a call and you will hear the difference in how helpful they are right away. I know enough about cars to usually self diagnose and know what maintenance needs to be done, they seem to be on the same page as me and I would trust them if they came to a different conclusion (which is not my experience with every auto repair shop). read more

I am an enthusiast who happens to be a woman. I am a non-traditional but adorable woman. I walked in, outside, and was looking around the showroom. Very distant. Could be their dealer style. I am a savvy buyer. I found their prices high without guarantees and things like warrenty for 60 days. Nothing. No communication. I was looking for a late model wagon, or 2002tii. Both there. One represented to me. Way high. Made an offer and he was insulant. Don't insult me. I bought a gorgeous one. Better and 10K down in price. See you on the roads of LALA. read more

Bimmers R Us is a family owned repair business and they have lots of love for BMW's. This is the place to take your BMW to if it's an older/vintage model BMW. They are excellent in servicing older BMW's, when I say older 10 years or more BMW's. I took my car to Autohaus BMW it was the worst service I have ever received at a dealership. The service was highway robbery and my car still was not properly repaired. I took my BMW X5 to Bimmers R Us and they knew exactly what the problem was and the repairs was at a reasonable price. They also have an after hours drop off service that is very convenient. I highly recommend Bimmers R Us. read more

I called for an appointment for a wheel alignment it took two weeks to get the car in. the car had ju passed the safety and emiss test earlier that week ie two day ago they kept the car from 9:00 in the morning until 4:30 only to call me and say they couldn't align the car because it needed upper and lower tie rods @ $ 1300. I paid $ 150.00 for an inspection that I didn't ask for and didn't get anything done that I that I went there fo...NEVER AGAIN!!!!! read more

Overpriced and unprofessional. Went in for an alignment and a "check up". They checked nothing and tried to sell me a repair I didn't need.

Bimmers R Us is the place to go for the Ultimate Experience for any BMW owner there are astute staff can handle any problem or upgrade in a cost-effective manner there is not enough room to say team great this team is if you think like many people that the words service has gone away you are in for a very pleasant surprise Tim Pansic Lifetime BMW owner read more

I recently moved and drove across the country. My 2017 230i went haywire about an hour from St. Louis after business hours and sent me into a bit of a panic since the car and its contents were quite literally all my earthly possessions. I grabbed a hotel room for the night (you do NOT keep driving when any lights come on in a BMW). I took a deep breath the next morning, googled BMW repair, hit Autozone for some coolant to get me there, and prayed. I guess the powers that be were looking out for me that day because I COULD NOT have gone anywhere better! The owner pushed me to the front of the line (having empathy that I was technically in between housing situations and on a time crunch), my apologies to whomever got bumped but thank you, and got me diagnosed quickly and made arrangements to have the repairs completed ASAP. A rock had gone through my radiator and back up radiator! These guys were professional, kind, patient, and empathetic. I also overhead them masterfully handling some difficult phone calls while I was there. They completed my repairs in one day and while they worked I quietly turned their waiting area into a mobile office and got caught up and rearranged my schedule for the upcoming week. If you even THINK you have an issue with your BMW, bring it to these guys immediately! They are passionate, knowledgeable, and expert professionals who work efficiently and keep you informed all the way through. Hands down, best experience I have ever had servicing a vehicle. Also they have some pretty dope swag for sale and a pretty sick museum (2 locations) of vintage model BMWs and memorabilia. They even helped me coordinate with insurance to get the damages covered and were kind enough to work with my insurance company after I submitted the claim in my new home state and provide pictures to back up my claim. DO NOT HAVE YOUR VEHICLE SERVICED ANYWHERE ELSE if you live anywhere near this place. Greg and his team get 10 stars from this guy! My heartfelt thanks to Greg and his team!! I made it safely guys, thank you!! read more

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I have worked with several BMW shops over the years - both through dealerships and independent shops. Each one of them has given me a reason to look somewhere else until I found Bimmers. I recently had another experience with an out of town BMW shop when looking for a new car that caused me to realize - Bimmers' excellent service is the exception, not the rule. Their hours are good, the pricing is good, service is fast, and they are always willing to go above and beyond for the customer. I have come to know many of the employees from the owner, Greg Stroud, who still personally calls me with updates and gives personal attention to my car as well as all the others that are in there - Dave, Jack, Rob, Juan, Keith, etc... All of their employees seem to make it a point to get to know each customer and their car and everyone is always nice, happy, and eager to serve. Greg is also incredibly thorough and on the rare occasion where there is an issue with a repair, Greg has ALWAYS made it right and done so immediately. I have dealt with many other shops where it is like pulling teeth to get something made right when there is a problem, but with Bimmers I have never had any doubt I would be taken care of. 5 out of 5 stars, I highly recommend. read more

I recently moved from Chicago to St. Louis and it's always hard to find a good reliable place to service your car and one that you can trust. Bimmers R Us is the place to go. The level of service is truly one of a kind. From getting routine maintenance, a repair, or buying a vehicle I personally recommend because I have done all 3. I hope this helps anybody looking for a recommendation. read more

My family and I don't take our cars anywhere else. M3 Comp, X5M, Alpina B7 are always taken care of at Bimmers. Great people and great services! Love going to this place. read more

Went there with a friend to check out a E36 M3. The sales person wasn't the nicest of guys, but then again I don't expect them to treat me too well when I am in my young 20's with shorts, a polo, and some stubble on my chin. We went through the normal proceedings, which seemed to him like a chore in which he derived no pleasure, and he didn't even bother to see or notice how I was reacting to his persona. This is a very different experience compared to the other dealerships I've been at recently to help another friend buy a E90 325. All in all, we got to do our test drive without the sales rep, and the car itself was in great condition. Some care was taken to make it look presentable (washed/waxed, engine bay cleaned, interior cleaned), but I have become somewhat of a nitpick when it comes to detailing interiors and exteriors (since I spend 6+ hours doing it myself each month). For a bunch of dicks, they knew how to maintain and find good solid cars. We left a deposit yesterday and came to pick up the car today. Our rep seemed just as nonchalant to see us, as if we were somewhat of a bother. We ran through all the paperwork in good time, and were out the door in less than 30 minutes. Right after pulling away, I realize that the speedometer wasn't working properly. You'd figure that they would check that, given that they did provide a state inspection and emissions, not to mention they were selling the car. After waiting 15 minutes for them to clean the connection, the speedometer was working and they scuttled us off, only to enjoy the empty office for themselves. Little did they know that in the course of cleaning the connection and fixing the speedometer, they messed up the connection to the fuel gauge. Now I don't know how much fuel's left. Notice their attention to detail. No worries though, I've worked on E36's enough to handle that situation and any other situation that might come up WITHOUT having to go back to them. Bottom line: They sell good cars, you just have to bear with their ineffective and aloof staff. read more

I was interested in purchasing an E46 M3 out in the St Louis area and enlisted the services of Jack at Bimmers R Us to perform a trusty PPI before making a decision. Once the seller was able to take the car into his shop, on a Saturday mind you, Jack and his guys got on it and did a very thorough job looking over every crevice and nook of the car. Sadly, the car had some major glaring issues so I passed on it. Regardless, I wish we had Bimmer shops as stellar is Jack and Bimmers R Us local to me. He runs a top notch business. Very honest. Very knowledgeable. And very courteous! Without a doubt I would take my BMW here and recommend any BMW owner to take their car here for repair or service. read more

These Guys are Great- Use there Shop on a Regular Basis for Preventative Service & Repairs when needed. Feel as though they really have your back and go above and beyond on their customer service . Highly Recommend this Company. read more

These guys are some of the best in town when it comes to parts on your older bmw's!! My guibo and center carrier bearing went out. They had the part to me that day even with it not being in stock. However it was the wrong part. They made up for this by eating the difference of the part I needed which was like $30-40 more, and having it to me the next day! They also honor your BMWCCA card for % off parts! read more

I really hate to write this review, because I love these cars and I appreciate that there are precious few shops willing to specialize in them. However, I have had 2 negative experiences having my car worked on here that I need to share. The first time was several years ago, when I noticed my clutch pedal felt odd. I called to get a quote for a clutch replacement and was told that if it wasn't slipping yet that I didn't need to bother. Fast forward 2 months and my clutch pedal mostly stops working. I was quoted for a clutch job, and I drop off the car. After having the car for a couple days, I receive a call that the throwout bearing has failed and that I need a whole new transmission. Once the transmission is replaced, I pick up the car and discover four things: a pair of pliers has been left in the engine bay, part of the intake is missing, one of the three bolts mounting the motor to the car was started but not tightened, and a new check engine light related to a wheel speed sensor. After tightening down the bolt, returning the pliers, picking up the rest of my intake, and replacing a speed sensor, I'm on my way. Having not learned from the first experience, I returned recently for assistance with the blower motor. To be fair to the shop, it was an abnormal situation where I had removed the old blower motor, but was having trouble figuring out how to install the new one. They quoted me for a full removal and replacement, which was fair. When I got the car back, there was a loud buzzing sound from the motor and a new airbag light. I mention these to the shop, and they offer to keep it a little longer to determine the problems. After several more days, I return to the same problems. I am told they "diagnosed the airbag light for free" but would be very expensive to repair, despite there being no light when I dropped the car off. And they told me that the brand new blower motor I bought from the dealership must be bad, and that I would need to pay labor again to have it replaced. I took the car home and noticed three things: the cabin air filter was installed upside down, there are several plugs missing from my blower housing, and one of the tools I left in the car is missing. I genuinely think these are good people, and I respect that they are running a small business catering to one of my passions. However, I don't believe they have the care or attention to detail for me to use them going forward. read more

I have taken my 90's model 328i here several times over the years for repairs, and have always had a positive experience. I have never had to wait for more than a day for parts to be ordered (if at all) or for repairs to be completed. The mechanic staff, especially, are obviously extremely knowledgeable and professional, as well. Customer service here has also been better than average - some of the guys who work the front desk aren't exactly enthusiastic when you walk in, but Greg and the service staff are always very cordial and thorough when discussing what needs to be done, pricing, etc. On a couple of occasions when I had to leave my car overnight, Greg arranged a ride home for me, which was much appreciated as access to public transportation in this part of St. Louis is not great. I would call the pricing fair - not the cheapest, but for the speed and quality of work, it has been worth it. My older car is still running great after many years and I have never had any issue with the repairs done by Bimmers R Us. Ultimately, getting your car repaired is always a major pain, but these guys have always made it a lot less stressful for a reasonable price. I'd definitely recommend. read more

If I could give Bimmers R Us more than 5 stars I would. They are knowledgeable of classics, soon to be classics, and modern BMWs. They take care of of 1976 2002, e34, and e60 - all manual transmissions. I am very particular with my cars and they never disappoint. Bimmers R Us is the go to shop in the Midwest for BMWs for both service and sales - check out their cool inventory. I have referred them several people a year and they all come back to thank me for introducing them to Greg and the team. I have been caught in some binds and they have bailed me out and gotten me back on the road. True professionals who are passionate about the brand and lifestyle. read more

Bimmers R Us did an incredible job fixing my car! Their customer service could not be beat - responsive, professional, and friendly - and the turnaround time was completely unexpected. They got my car in right away (despite being busy), fixed it quickly, and got it back to me in great shape. The absolute best part about my experience was how they explained to me (clearly and in lay-person's terms) exactly what they believed was wrong with my car and the steps they planned to take to fix it. I am not a mechanic but I like to understand what is going on with my car and what I'm paying for, and the Bimmers team did that so well. It made me feel so comfortable and a part of the process. I had been going to the same dealer for several years to maintain and repair my car, but overall did not have a great experience. I am so glad I found Bimmers. And they're right here in the city! Will definitely keep going back. read more

These guys know BMWs like no others. You will be hard pressed to find another group that's more passionate about Bimmers as Greg, Jack and the team. I had a throttle body go out in my M3. They ordered the part and squeezed me in during the last week of 2016 (one of their busiest weeks of the year if not the busiest). Do not hesitate to take your BMW here. read more

My car broke down a mile from here, so I brought it here for service. They looked at it and found the problem and offered to fix it. According to their mechanic, I needed a $5,000 engine overhaul (their written estimate was for $3600, with another $640 added on for something else; nowhere on the estimate did it even mention an overhaul, so it could be that $5000 was above and beyond the cost of these other repairs). I was shocked, but their service rep said they had a couple other cars in for the same thing at that very moment. That right there set off alarms in my head - it seemed to me like they were convincing people they needed much more work than they really did. I said no and that I wanted my car back. They gave me the gloom and doom speech, saying my car would break down and that by driving it I'd do irreversible damage, etc. I took the car to an official, licensed BMW dealer who found the real problem, which turned out to be much cheaper to repair than what these guys said. I will never take my car here again. read more

The abridged version: Greg, the President of Bimmers R Us, allowed an out-of-towner (me), to borrow a wheel he had so I could drive my 1 Series back to Chicago after I blew a tire and cracked a wheel on I-55 two days prior. I would not have been able to get back to Chicago any other way (exhaustive searches for rental trucks, moving trucks, two different kinds of trailers, towed back, replacement wheels, etc. had been completed at this point) had Greg not had the willingness to let a stranger borrow a rare wheel with my promise to ship it back. The longer version is that a friend and I came to St. Louis to see Gary Clark, Jr. play at The Pageant. Unfortunately on the trip in, a car kicked up a large piece of wood on I-55 which directly impacted the driver side front tire of my BMW 135i. AAA had the car flat-bedded by Hartmann's Auto Center to their shop with the understanding that a replacement Michelin Pilot Super Sport in 235/40-18 could be located on Thursday morning and I'd be on the road by late morning. Unfortunately a replacement tire didn't exist in St. Louis, so I ordered one from Tire Rack to be delivered on Friday. The tire was delivered, but upon removal of the wheel to put the new rubber on, it became clear that the wheel had cracked as well. This presented an entirely new challenge because a replacement wheel, even a temporary solution, proved near impossible to locate. Numerous rental truck and auto trailer options were explored, but unfortunately none were available unless I wanted a 16' moving truck. After a bit of researching, I came across Bimmers R Us and gave Greg a call. Greg actually spoke with Dan at Hartmann's earlier that day and it didn't appear that he had any wheels that would fit the replacement tire, but he did mention that he recently acquired the Dinan S3-R 1M and to check it out. We walked to Bimmers R Us, checked out Greg's killer new S3-R 1M and got to chatting. After walking the showroom with Greg looking for a wheel solution for me, and Greg having an employee check his warehouse, the outlook looked grim. Greg came back from the rear of his shop with a 330i ZHP 18" wheel and he felt confident that it would mount with the replacement tire. Greg had one of his guys drive us back to Hartmann's on a handshake alone that I would ship his wheel back once my replacement wheel arrived in Chicago. Thankfully the wheel worked with the tire and I was able to make my way back to Chicago. Had it not been for Greg's generosity, then I would be in St. Louis right now without any clear path as to how I would be able to return due to the limited availability of rental options to tow my car back, and without a replacement wheel being available until a week later. I was fortunate to meet Greg. As a BMW enthusiast, his shop and story were great to experience. His rare vehicle and performance parts inventory was impressive. If I lived in St. Louis, Bimmers R Us would be the shop servicing my car. Highly recommended. read more

The ENTIRE staff is super helpful and knowledgeable about the business and the products they service. I'll never take my 750 anywhere else! Anyone who knows cars knows the 7series are not the easiest to deal with but they are super patient with me and my car. I never feel taken advantage of or feel like they are just trying to make extra money off of me by throwing a list of faults at me! I truly appreciate Greg and the entire crew (front and back of the house) for their honesty and hard work!! You guys are AMAZING:)!!! read more

Ever since I purchased my first BMW I have never gone anywhere else to get any service done. Greg and his entire staff are top notch. I have also purchased two other vehicles from them and they are fantastic. read more

Greg S, the owner is competent. Brought the e39 in for coolant leak and he swiftly found the issue and got it repaired. Additionally, I had a dreaded shimmy that another shop failed to get corrected. Greg got it right. Ask for him when you really want speciality care. He knows these cars. Good job. Update- coolant leak came back. Decided to try another shop mostly out of location convenience. It appears the leak that's reappeared in same place was due to a stripped bolt on the housing cover. Wonder how that happened? Had to R&R again, after re-tapping the hole. No more leak. Still, seems to be a knowledgeable shop and knows how to use their tire balancer. read more

Friendly enough, work is fine, uncooperative if alternative solutions are sought, especially sad for a once loyal customer.

When I was in high school we all had cool cars. We would venture down to South County every once and a while to check out the car scene there and occasionally we'd head out to Chesterfield and press our noses against the glass of the Bentley & Lamborghini dealer in the middle of the night. All of my memories of that time are either with a group of cars in a parking lot, in someone's driveway, or cruising around driving to nowhere. There was an air about that time in my life, a certain amount of nostalgia I know I'll never get back but I got a whiff of it today at Bimmers R Us. The feel of the showroom is not that of a typical BMW dealer where everything is perfect, shiny, and even the air freshener is predetermined to get you to buy a new car. Bimmers R Us has the feel of the shop in between races on Forza Motorsport or Need for Speed where you spend the money you just won racing on new parts. It has a certain essence or purity which can't be bought, the staff doesn't feel fake, people there don't seem like this is just a job to them. These people love BMWs. I had the Dinan ECU tune done today on my 335i and, despite some neck pain from driving around afterward, today was a great experience. read more

Greg, and the rest of the crew were helpful, honest, and the service was outstanding truly platinum. Coming from out of town I was a little hesitant as I was driving through the area, but as soon as i stepped inside I knew my car was not only being repaired/maintained by competent mechanics, but by true enthusiasts. I had a rather large repair done, turbo replacement on a 2008 335i, but now it runs better than ever and I attribute that to (the new parts but also) the people who installed them! I will take my car here for everything now, and i recommend that you give them the chance to you will not be disappointed. read more

Had my car brought here after it broke down in St. Louis on a road trip. Great shop that really seemed to care about my car - from the guy that got it from the truck to the guys in the front. It was a pretty intensive repair, but they managed to get it done the same day (even stayed late) when other shops couldn't get it done that day. read more

Greg, the owner, is a life saver! My car had a software malfunction and the transmission wouldn't switch into drive. It was Saturday evening, so all the service centers were closed, BMW Assist wasn't any help, and I was stranded. Greg to the rescue. I called him and he drove all the way across town on his day off to come help me. He resolved the issue and had me on my way in no time. Truly above and beyond! If your BMW needs service, Bimmers R Us is the place and Greg is the guy. You won't be disappointed. read more

Until yesterday, I had nothing bad to say about Bimmers R Us. Not so much anymore. I own two BMW 3 series currently. The older one has over 200k miles on it and I keep it around mostly because it is a hoot to drive and also because it has a trailer hitch. With the high mileage on this one I did not want to spend big bucks on repairing the spinning key problem that had presented itself. I just wanted to be able to start the car without pop starting [requiring hill parking] I was told that they would only repair to factory specs for $600 to $800 and no other options. What happened to the adage "the customer is always right" or just working with the customer? I have spent a lot of money at this establishment as I have owned at least one BMW for the last 15 years. That relationship came to an end yesterday. Mostly they have a good group of friendly people that work there, but obviously things need to be done their way...or not at all. That is not acceptable to me as I need more flexibility from my mechanic and I have ultimately received better service from previous mechanics [pre-BMW]. Essentially the dilemma is what you require from your mechanics and what they are willing to provide. read more

I have bought m last three cars from these guys. They buy and sell good cars. They have top notch mechanics and they stand behind their work. I am pretty much a customer for life. I like to drive 4 to 6 year old Bimmers. They come in at the right price point for me and they are always in style. Bimmers R Us has a great staff. They are laid back, not pushy and in my experience have gone the extra mile when ever necessary. No better place to buy and service your pre-owned BMW IMO. read more