ABS required me to sign a lien on my car to hold my appointment 3 months in advance without providing an updated estimate (per State Farm instructions). If you sign paperwork and choose not to proceed, there's a 25% restocking fee + labor charges. They refused to provide a more accurate estimate without disassembling vehicle. I was told it would take 1 week to disassemble my car and contact State Farm & may take another week or more to get my car back. I took my car after receiving this to Tower Grove Paintless Dent Removal and was provided a more accurate estimate which State Farm approved within a day. The process was seamless. They had my car 1.5 days & were true to estimate. ABS hounded me before my "scheduled appointment" (text + calls after I unsubscribed). read more

In my opinion, Auto Beauty Specialists is the top auto body repair shop in Saint Louis. Every single thing they do is done to perfection. They take time to inform customers as the work progresses. They are professional, honest and knowledgeable and are a hidden gem when it comes to auto body repair! read more

While on a cross country (CO to NC and back) family vacation with our grandkids a tractor trailer backed into us. Thankfully no one was injured. We have no idea about body shops in the local area so we called the local Subaru dealership to see where we should have the car repaired. The Subaru dealership immediately said "Auto Beauty Specialists. You can imagine, I was pretty shaking up but the staff at Auto Beauty are amazing! They made us feel at home as soon as we walked in the door. I cannot tell you enough, how much I needed and appreciated that kindness. After all that, our car was totalled. The insurance company would not send back our personal affects that were left in the car so Auto Beauty Specialists shipped our things home to us. If you live in St.Louis or the surrounding area these are the people you want working on your car. To the staff at Auto Beauty Specialists, thanks again! read more

2018 Tesla Model S Softball size impact to rear passenger quarter panel and bumper. Teslafi.com used to monitor vehicle logs and activity. ABS Estimate: $12,672.31 Plaza Motors: $6,424.74 Time taken to return estimate after initial visit: ABS: 2 weeks Plaza: 24 hours ABS: Appointment scheduled 3 months in advance. Sunday drop-off, teardown began the following Thursday. Warned insurance negotiations and delivery of parts would take two months before repair work would begin. Requested rear bumper reinstallation to reduce downtime, charged $554.40. Insurance negotiations broke down after an additional $3000 supplement was request by ABS for rear quarter glass that was not broken. Plaza: Appointment scheduled 5 days in advice, initial teardown completed on day 1, insurance claim submitted and approved by end of day 2. Work was completed by end of week 3. A molding was delayed by Tesla. To reduce downtime Plaza offered to recondition the original molding, urethane it in place, then remove and reinstall the new molding after its arrival, for free. GPS and vehicle activity logs recorded by https://teslafi.com/ did not match work claims made by ABS while on their property. $554.40 was billed for 5 hours of labor to remove and reinstall a rear bumper. Actual time logged inside their repair facility by teslafi.com was under 35 minutes. read more

Even though this business may be on your insurance list of authorized repair locations, I would NOT use them. I waited 6 weeks to get my car in. I was not in a hurry because I could still drive my car so it was not a problem to wait until they were available. Then I brought it in on the day they asked. It took a week and a half before they even took it apart and then had to order more parts. They said it would be done in two more weeks. Guess what? Still not done. Their estimate is close to double from the original estimate. They will have my car for over a month. This wasn't a huge repair. Someone backed into the side door and rear of my car. Excuses, excuses. If they didn't have time to do it then don't tell me that you can! If you're seeking more money from my insurer then tell me first! I don't even know if I would have had it repaired if I knew the ultimate cost! They act like they can keep your car forever and they don't meet their commitments. AVOID THEM! BUYER BEWARE! read more

Omg I can't give an accolade that would describe the warm welcome as soon as you step in the door. I ran into my garage and received a nightmare estimate from Elco Cadillac 1800. Then I remembered using this place a few times for my Son. So Glenn came out with his magic cloth and made the paint scuff disappear...then he worked on the scratches...Job well done. He did all this just for me as a return customer. No charge. He wouldn't even let me buy him dinner. read more

These guys are amazing. Have had my car painted there and they are so nice to work with - always a smile and an offer to help. I frequent for small auto issues with my car and they never say no. This is a go to place for sure. Fantastic service !!! Thanks all ! read more

I wouldn't recommend going to this shop unless you wanna deal with a very rude and disrespectful manager (Kenny) I walked into the shop and started talking to the receptionist for an estimate before I could finish my conversation with her he walked up and started asking questions (rudely) He didn't even introduce his self. Told him I wanted an estimate he then started asking questions about the insurance company then was trying tell about the insurance policy and that he is not gone waste his time giving me an estimate. I actually thought he was joking. He basically look me in my face waiting for me to leave. Once I left told him he needs to change his attitude especially if he's a manager. read more

(6 Stars if possible) In May I had my first accident. I wasn't far from home, but looked up auto body shops in Saint Louis County as the tow company was asking me where I wanted it dropped off at. Auto Beauty Specialists was one among a few, but based on their reviews they seemed like a good choice. I am glad I chose to go with them. Not only were they professional and punctual, but they were cognizant of my requests for OEM parts and wanting updates on the progress. Kenny worked with me, answered my questions, and explained things to me that I didn't understand about the process. An extremely important factor in all if this is that they did an AMAZING job on my Ford SuperDuty--which I messed up pretty bad. Their work definitely show's that they have many years of experience--in service, and cosmetic and mechanical restoration. I'd recommend them for any job. OMG! They are great! Work was completed when they said it would be. My truck looks fantastic. I spoke, texted, and email with Kenny and he is a cool as hell to work with. The truck looks fantastic. It was clean. I am not trying to ever be in an accident again, but I am really happy with them and will continue to use their services in the future if needed. read more

Auto Beauty Specialists - Body Shops Near Me - Olivette, Missouri

Ken and the staff were wonderful. They did a great job. I would recommend them to anyone. Thank you Joe Edwards for the recommendation. The car looks great. read more

Outstanding communication and customer service following the theft and recovery of my vehicle. The work was delayed due to national back order of needed parts but ABS kept me updated, worked with my insurance company, and did an excellent repair and detail of my trashed car. Thanks to all! Highly recommend! read more

Very helpful service! The people at the front desk were knowledgeable, kind, and easy to work with. The work on the car was well done, like nothing happened. Would definitely recommend them to friends. read more

This review is WAY overdue, so I apologize to Auto Beauty Specialists! This body shop did impeccable work on my parents' high end Mercedes and Lexus cars, so they recommended them to me for my little ole Honda. And they did an exceptional job for a budget price. I was stuck in a fairly raw deal. Some drunk dickhole in a Lexus hit my parked car poorly attempting to parallel his on a random sunny afternoon, in front of a slew of people. Thankfully, I was able to irrefutably demonstrate to his insurance company who was in the right, but ad Blur Cross of STL does, they shorted me. I shopped around for a damage quote and this body shop was comparable, but not the lowest. Yet, they insisted that they would work with me no matter what. Well, due to inefficient processing via Blue Cross (isn't it always?), I was stuck with a tiny compensation and an even tinier timeline. But they had insisted I try them first, so I did. Additionally my parents are hard asses and loved their work. So I went in and basically told them, here's the money I have to spend, and my inconsiderate timeline - can you do it. Well, they did! I arrived to collect my car ahead of schedule. No attitude before or after. And you can tell they take pride in their work. My baby was sitting on the showroom floor like a total stunner, and I almost cried when I saw her in perfection. Not only was she fixed, but things like where paint couldn't have been added, it had been chromed on the fly. Her battle scars now made her unique to any other rival. I cannot thank this autobody enough, and I now know why my supershopper parents trust their cars to this shop. They are consummate professionals willing to work with you and clearly take pride in their work. I drove my sexy car off a showroom floor. She was cleaner inside and out than I had ever seen, and I get her washed regularly. No one can compete with Auto Body Specialists on price and service. read more

I own a Tesla. I came to this place to have my Tesla repaired. They agreed to repair it. But denied the repair once i told them i wouldnt be running it through my insurance. Originally, i told them i would run it through my insurance. But i changed my mind. And they said they wouldnt repair it because of that reason. So basically they wanted to overinflate the estimate once insurance got involved. And they got mad because they missed out on making thousand of dollars off the repair read more

My brother has a 2019 king ranch Ford 150. The vehicle is only four weeks old. And there was a accident in the front seat that needed to have perforated leather ventilated seats cleaned. The owner at auto beauty specialists,Took care of the issue and everything was done perfectly. We appreciate the way that they handled the situation on a Friday afternoon. And will use them for future detail and repair work on vehicles. read more

This place was 1 on the recommended auto body shop to get my van fixed At. I needed my bumper to be replaced. We were told that it would take 1 week to fix our car. The 1 week would have been last Friday July 29th. We were texted by this company on the 29th that the van was not ready. I also called them twice to check on the status of our van. The shop told me that it would be ready because the grill needed to be fixed also. I called them this past week again to check on the van. This company calls us today that our van has been fixed since last Friday the 29th. This company twice lied to my husband and I about the car not been fixed!! Why wouid I leave my car there for an extra week for no reason!! I am also telling USAA my insurance company how I was treated by them!! I DO NOT recommend them at all!! read more

I've been using Auto Beauty Specialists for years; first at the Webster Groves location and now in Olivette. They do a fantastic job, keep me informed of any unexpected damage not seen before they into the job, and the car is clean inside and out when it's finished. Staff is very friendly and efficient. The Olivette location is pleasant to wait in, snacks and drinks available. I wouldn't use any other body shop. read more

Safe yourself time and money and go elsewhere... I took my car here because I had tar splatters all over it. They were very friendly and provided me a quote which ended up being over $2,000. Most of the cost was labor (they claimed it would take 16 hrs.) Because of this price I decided to go through insurance. The next day someone told me to try kerosene or gas to wipe it off. Sure enough it worked and only took me a few hours. Saying that I find it really hard to believe that these "professionals" didn't know how easily the tar could be removed. They took advantage of the situation and me. I was able to cancel my claim however it will still remain on my insurance record and may effect my fees going forward. This makes me mad because I would have never made a claim had they made an honest quote. I would never, ever recommend this body shop. They will lie to you. read more

I worked with Auto Beauty and Geico (they are an authorized shop for the insurance co) on two occasions recently. While it is unfortunate that I had accidents in two cars in a three week period - one of which was new with less than 350 miles - I am grateful for the care and excellent work they performed on both cars. My 11 yr old Scion came out looking as close to new as possible, and the damage on the other car was completely gone. The staff were very professional and pleasant, they had a great partnership with both Geico and Enterprise and made the process go quickly. Both cars were completed in under a week. The facility is clean and bright, the waiting area is comfortable, and hopefully I never have to go back :) read more

I brought my car in to see if something could be done about the foggy headlight covers. Kenny evaluated the damage and was able to buff most of the scratches/discoloration out. My car now looks 10 years younger! I am very happy with the service provided. The location is excellent, close to I-170. read more

I got into an accident and had some cosmetic repairs done. Auto Beauty Specialist did an amazing job and my car is exactly how it was before the accident. They also managed to get my vehicle done in crazy time, I dropped it off Wednesday picked it up Friday! I was very impressed, and my car was cleaned and spotless from the inside out. The people were very nice as well. Highly recommend. read more

These guys are top notch professionals and they take a lot of pride in their work. My car was a mess when I dropped it off to them. They took their time and did an absolutely fantastic job. I would recommend them to anyone who needs collision repair. Two thumbs way up read more

Auto Beauty Specialists - After 3.9.15 - Body Shops Near Me - Olivette, Missouri

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A+ service. They did an excellent job detailing my car. Very happy with the results. The price was competitive and the service gets top marks. read more

I would highly recommend Auto Beauty Specialist! They were honest with the quote based on the damage, as I received quotes from multiple body shops. The car looked new after the repair in addition to being thoroughly cleaned on the inside and out. Math Barmeier was a pleasure to deal with, as everything was done in an extremely timely manner. Highly recommend! read more

This is best auto body shop for service and quality repairs in Saint Louis hands down. My man, Kenny Smit, will get your needs met and makes things happen. He will fight with insurance companies on getting the repair done right and always goes the extra mile. If you care about your vehicles, I recommend this shop above all. They are great with foreign cars, too. Thank you Auto Beauty Specialist!! Hopefully I don't have an issue with my car again; however, if I do I know who to call. read more

Kenny was great. I took my car here after being hit by a semi truck and he had an estimate for me that day. He helped me with each and every question I had, helped me with my insurance, and updated me though the whole process. My car looks brand new they did a great job. read more

I don't know how one of the other posts could rate this company so low. I've been using their services for about 25 years and have never been anything other than 100% satisfied. They've done body work to repair at least four accidents and have detailed my families' cars at least six times. Every time, my car looks like new. Their prices are competitive, they deliver on schedule, and they are polite. What else could you ask for? read more

I was blown away by the excellent service I recieved here! My RAV4 was in a car accident and I was unsure if it was even repairable. Thanks to Auto Beauty Specialists my RAV4 is better than ever!!! Everyone I spoke with treated me like family. They were all very professional, sincere, genuine, hard-working, and always willing to go above and beyond to deliver exceptional customer service. I will recommend Auto Beauty Specialists to everyone I know! Not only did they fix my RAV4 they also detailed my car inside and out. My RAV4 looks brand new and drives like it was never in an accident. I will be a customer for life! read more

This place is so great. Just picked up my vehicle this morning from having an interior detail after my dog got motion sick several times. Looks brand new again and they even washed the exterior for me too. The price may astound (it took me a week to come around to the quote) but they really do an excellent job that is well worth the money. They make you feel like they've known you and your car forever! read more

Follow up review.... Picked up my car a few days ago and everything looks beautiful. Actually it almost looked better than the day I picked it up from the dealership! Great service, great work and they are clearly committed to making sure they win someone's business for a lifetime. Only downside to the location is tight parking but besides that, if I ever need work on my car the extra 15 min drive will be totally worth it. read more

So great! Fixed my broken mirror in an hour and was half the price the dealership quoted me!

What an amazing staff!! Best customer service I have seen in a long time. The pride of their work really shows. I took my car in for a new front bumper and it came out looking better than before my accident. They took care of contacting my insurance and kept me up to date with everything. I will recommend them to anyone! read more

My experience at Auto Beauty specialist was not very pleasant, I received poor service on my vehicle and from staff. I was originally told repairs would take 5 days my vehicle was there for 2 weeks. I believe they ballooned the price on my repair with labor cost and the vehicle was not 100% done to my satisfaction. I was originally told they couldn't fix my car when I inquired why I was told we didn't think you would want to pay for it, I then asked how much would it be he said he didn't know????? I would not bring my car back to this establishment norn would I refer anyone. read more

Absolutely the best detail anywhere. Friendly knowledgeable staff know how to get stains out upholstery and carpets. They got some scratches out of my paint and even touched up a couple of chips at no additional charge. the car I picked up was not the car dropped off. I looked in every nook and cranny for things they might have missed but they got all up down in there and got everything. read more

I just wanted to say thanks to Dave Denny the body shop manager he had taken such great care of my dad 2015 Toyota Camry that was involved in a hit and run during the Christmas holiday. He was involved with giving me updates with my dad car since I live in Kentucky and my father health has not been at the best. Dave made sure that my father got a rental car and was caring enough to delver the finish car to my parents home. You don't get that kind of caring at other places but I would recommend this auto beauty specialist to all who wants that extra care. Thank you and that's why I give you the 5 star award for going above and beyond their call of duty. Your the best in my eyes and word can't tell you how thankful I am for what you do. Thank you Jeannie Biehler and Reginald Johnson. read more

I've been an insurance Agent for 25 years using Auto Beauty Specialists for both car repairs and detailing. I have recommended them hundreds of times to my clients. They do great work which is completed on time. I especially appreciate that they return your car clean after doing collision repair. I would not consider taking my car anywhere else. read more

I took my 1991 red BMW in for exterior detail last week--hood/trunk/roof paint had faded to the point where I thought I would need total repainting. The folks here were able to buff it out and apply some miracle sealant that restored the paint to like-new condition. There is not a swirl mark or any other indication that there is any product at all on the car--no residue on the rubber gaskets anywhere. It should last a year, and is well worth the $300 I paid. They were done in a day--I dropped the car the night before and got it back at 4:30 the day of my appointment. I recommend them highly. I hope Webster Groves is smart enough to keep this business downtown. read more