Hands down one of the best pedicures I have had in a really long time! Cameto Vancouver for a…read morelittle break and decided to get a pedicure. Trine was amazing! was so relaxed and walked out feeling like I was on cloud 9. Fantastic service! 10/10

Amazing experience getting a gel mani here! I was in town for a week on vacation and didn't have…read morethe time to get my nails done prior. I was going to a "treat yourself" dinner at an upscale place in downtown and desperately needed my nails done. I booked my appointment online and the booking process was such a breeze. My mani was done by Muna and she was such a sweetheart. My mani ended up lasting over a month! I use my hands a lot for work and school so I expected some of the gel to chip eventually, but my mani was flawless. I appreciate Muna's attention to detail in prepping and shaping my nails; I think the prep is what allowed my nails to last so long. Really happy with how nails came out! The salon is clean, bright, efficient, and airy. I'd def come back again when I'm in the area!

From the moment I walked up to this salon, I knew it was going to be special. Honestly, it may be…read morethe most beautiful nail salon I've ever been to. The exterior was covered with gorgeous flowers, and it reminded me of the elegant storefronts you see in Europe, especially Italy and London. Through the windows, you could see the beautiful interior finishes, making it impossible not to be impressed before even stepping inside. The salon is located in Vancouver's luxury shopping district, surrounded by iconic brands such as Dior, Tiffany & Co., Burberry, and Hermès, which adds to the overall upscale experience. Before booking, I called with a few questions and found everyone to be incredibly helpful. I ended up booking an appointment online for the following morning for a Bio Gel manicure. It happened to be raining when I arrived, and the staff immediately took my coat and offered me a beverage. I chose an Americano, which was served on a beautiful tray. It was such a thoughtful touch and set the tone for the entire experience. The salon itself was immaculate. I noticed staff constantly cleaning, dusting, polishing, and maintaining the space throughout my visit. Everything was spotless. They even provided masks to wear during the filing process to protect clients from nail dust, which I thought was a very nice detail. My nail technician, Olga, was absolutely wonderful. She and another team member helped me choose the perfect color combination, a soft translucent shade with just a hint of pink and white. The result was exactly what I was hoping for. I've received countless compliments on my nails during my Alaska cruise and have found myself telling everyone that I had them done in Vancouver. I hadn't had my nails done in quite some time because previous dip manicures in the United States had damaged my natural nails, largely from repeatedly using tips to achieve the shape I wanted. I was looking for something stronger and more protective, and the team took the time to explain why Bio Gel might be a better option for my situation. What really impressed me was their ability to build and shape the extensions using Bio Gel itself. I had been researching builder gel and healthier alternatives to acrylics and dip systems, so it was fascinating to see the process firsthand. While it does take longer because of the multiple layers and curing under the UV lamp, I love the strength, shine, and natural look of the finished nails. Most importantly, I'm hopeful this system will be much gentler on my natural nails going forward. The initial appointment was a little expensive, but that's to be expected when you're getting a full new set and custom shaping. Given the quality of the work, the luxurious atmosphere, and the exceptional service, I felt it was well worth the cost. What truly sets this salon apart is the overall experience. The beautiful environment, attentive staff, complimentary beverage service, and genuine hospitality make it feel more like a luxury spa than a typical nail salon. Everyone was welcoming, knowledgeable, and eager to help. If you're visiting Vancouver and need your nails done before a trip, I highly recommend this salon. Choosing a nail salon while traveling can be stressful as you don't know if it's convenient, safe, clean, or whether you'll be happy with the results. I spent quite a bit of time researching before my appointment, and I am so glad I found this place. It was an easy and safe walk from the Pan Pacific Hotel, and the results exceeded my expectations. I would absolutely return on a future visit to Vancouver. 5/5 stars -- a truly luxurious experience with exceptional service and beautiful results

Found this location online visiting Vancouver. I tried calling didn't get an actual person, driver…read morehalf an hour with my family for four mani / pedis and it was closed although it said it's open online. We were truly bummed :(

Friend needed to get some nails done. We were staying at a hotel near by. After a short wait, they…read morewere able to take us. I got a spa pedi and friend got her hands done. Service was friendly and accommodating. My toes still look great! Thank you!

Excellent service and accommodating! We suddenly called for another booking and they took us in…read morelast minute. The lady working on my pedicure was really gentle and meticulous. I messed up one of toe nails and she fixed it with such a friendly and pleasant attitude. She was not annoyed at all! She literally just left me alone for 5 mins and I goofed up big time. Thanks for fixing it so well and super kindly.

Lyn was my nail tech and was extremely kind. Our hotel across the way had closed their nail salon…read morein their spa and recommended this location to me. It looks great! Facility was clean as well. Their store is facing towards the mountain (I got lost).

The manicurist is highly skilled and exceptionally proficient. Unlike other nail salons, there is…read moreno rapid or overly forceful handling that could damage the nail surface or the skin at the base of the nail.

This is my first time walking into a nail salon and requesting for a specific design. Kaori was…read moreable to replicate and blend the two designs I provided her. I am very happy with the end results. Only giving 4 stars because some of the bio-gel didn't go right to the edge of my nails and the thickness consistency around the jewels were different.

I am from the States and needed an acrylic fill and gel polish. I was able to call and make an…read moreappointment for the next day. JD took care of me and did an awesome job! She wasn't happy meticulous and thorough and I left extremely satisfied with my nails! The place was clean and all the staff were very pleasant. They even had 2 World Cup games on the TV. I recommend the salon and JD!

5/5 I don't…read moretypically review non food related places but charisma spa was just so great. Me and some friends were in town for the weekend and wanted pedicures. We called around to maybe 4 different places and charisma was the only location to accept 4 of us as walk-ins at the same time. The location is right on a busy street so it is a little hard to find parking. When we entered there was one woman getting a manicure and 5 pedicure chairs along the opposite wall. The ladies here took great care of us, me and my buddy got a standard pedicure and our partners added polish. Pricing seemed expensive but when doing the conversion, were from Seattle, it was on par with our prices. We all agreed, this random shop we stumbled upon was probably the best pedicure either of us have ever had, and collectively, we've had ALOT. They do such good work here. Make you feel very comfortable. The only thing that could make It better was if they served drinks (hint hint) lol. If you're looking for a solid pedicure at a fair price, come here!

You tell me if this sounds fishy to you…read more I walked in today to simply get a basic mani and before I even sat down the girl at the front asked me for my credit card number. I was confused. I asked her why and she told me to hold my spot. Hold my spot? So, I asked her if she wanted me to come back later?....."No, no...." she said, I can take you now. Now I was even more baffled. I told her I'd be paying with debit and she told me well that's totally different. If you want to book online for next time you come in...it will be easier for you with your CC information registered online. Well, first off....how do you know I'll be back.....secondly, can't I just do that myself at home in the comfort of my own space and privacy? Her approach to getting my credit card info. just felt very out of bounds and forced making me feel very uncomfortable. I clarified to her: I just want a basic mani, paying debit when it's done. What do you need my credit card number for? When she realized that I wasn't into the whole...."let's share private information thang" she backed off. To be honest, at that point I was a bit startled, because just about a month ago I had fraudulent theft on my debit card and Vancouver at the moment is under serious ID theft and credit theft. Once she allowed me to enter past the Welcome matt without grabbing my credit card information, she asked me to pick a colour. Two things happened while I was trying to find my colour at the wall in the back. 1. I didn't find any colour I liked (very limited colour selection) 2. The red flags just didn't go away. It just felt off. I left without getting my nails done. I pick a colour. you paint my nails. I pay debit. We all go home happy. What do you need my credit card information for?

Best mani/pedi I've ever had. The ladies were truly skilled, professional, and kind. Thank you!read more

So happy I came back ! I have been in search of a salon to…read morebecome my regular spot, and I believe this is it !! Lisa was my nail tech again. She is very friendly and super talented. She has precision and pays special attention to detail. I brought my GF with me. She is very picky and after we were done she messaged me saying "best nails ever! " ( Joy did her nails ) my husband said the exact same thing when he saw mine! They have a huge selection/ variety of different nail art styles to choose from. Bring in a photo or let them help you decide. I got a combination of chrome and glass ( Mylar ) with a skull charm and a big bow charm on the other hand. Very pleased with the results. It took a bit longer then I would like, but the results were worth it and having my friend there getting hers done beside me made time go by quickly. The salon is very clean and well organized. Very hygienic. Lots of samples to chose from. Can't wait to bring my husband there with me for a pedicure ! ( boy does he sure need one ! ) The price for MY nails before tip was **153$ . She was great to let me know cost before proceeding ( which is awesome as many I have done to don't do this ) It may seem pricy but the quote "cheap is never good and good is never cheap" comes to mind. Last set of nails I got ( in Vegas at the spa at the Mirage ) were way more expensive, for basic nails that peeled, had bumps under one nail and no nail art at all. For what Lisa did, it was well worth it !! ** this does not reflect the price of ALL nail sets, I had gel nails, plus the chrome overlay, plus the "glass" /milar overlay (which she hand cut and placed on my nails ) plus 1 XL charm and another L charm both with crystals on them ) Very happy and will return and defiantly recommend! Thanks Lisa & Joy !

This establishment was recommended by a friend as she says the woman here do meticulous work…read more Always make an appointment, I don't think they do walk-ins. Everything is very clean and very spacious. They have many seats for pedicures and only four for manicures. It's more expensive than what I usually pay. All in including gel polish was approximately $60. My biggest complaint - parking. It was terrible and took me a half hour to find a spot. The salon is located just before the Granville street bridge. There are metered parking spots in front of the salon but they are very few. I probably will not go back only because of the lack of parking, cost and the no walk-ins. If you live close by it maybe a good go to place.

Booked a spa afternoon here for a special occasion and honestly it delivered on every front. What…read moresets Willow Stream apart isn't just the treatments, it's that they let you make a day of it. You get access to the hot tub, sauna, steam and the rain shower, plus a quiet lounge with tea and little snacks, so you're not just showing up for your appointment and leaving. We got there early and stayed late and it never felt rushed. The therapists were lovely and actually listened. I'd flagged ahead of time what I was after and they tailored things instead of running through a script. My skin felt amazing after and I left feeling like a different person. Only heads up, it's a hotel spa at the Fairmont so it's a treat-yourself price point, not a budget option. But for a birthday, an anniversary, a first Mother's Day, whatever your occasion is, it's worth it. Book ahead, they fill up, and give yourself extra time to enjoy the facilities. That's half the value. Will be back.

Best spa to use up those extended health benefits! You can stay up to two hours outside of your…read moreservice to use the amenities. The RMT massages are always so good.

Lovely team for wedding day makeup & hair…read more Zoey & Sana were the hair and makeup artists that helped beautify myself, my bridesmaids and Mom / Mother In Law on my wedding day. They were very kind and professional and helped keep the morning on schedule. Sana did a beautiful job with the makeup for my Bridesmaids. And Zoey did gorgeous natural glam for me and also helped my more senior mom with her makeup (my mom has alopecia and Zoey gave her beautiful false lashes and natural looking eyebrows). *Important note: I didn't do a trial* For my hair, I asked for more beachy curls, and specifically not a super polished curled look. Zoey did a gorgeous half pinned detail in the back, but the curls were far too tight and didn't look like the images I shared. She assured me she'd adjust to make the curls more relaxed but we ran out of time so I ended up having to do some fixing myself to get the look I wanted. I think she wasn't expecting my hair to take curls so well! Ultimately I was a bit disappointed that the hair wasn't totally what I wanted, but since I didn't do a trial and there was no time left for adjustments to be made, I made peace with it. Still a great experience, and I recommend doing a trial. Great value, lovely ladies and overall beautiful glam done by this team!

What absolute joy! I was so relaxed during the entire process, top tier professionalism and easy to…read morework with. Very quick to respond to all my questions and concerns, no hidden pricing and very transparent. Will use again in the future and recommend to very one!