What absolute joy! I was so relaxed during the entire process, top tier professionalism and easy to work with. Very quick to respond to all my questions and concerns, no hidden pricing and very transparent. Will use again in the future and recommend to very one! read more

Lovely team for wedding day makeup & hair Zoey & Sana were the hair and makeup artists that helped beautify myself, my bridesmaids and Mom / Mother In Law on my wedding day. They were very kind and professional and helped keep the morning on schedule. Sana did a beautiful job with the makeup for my Bridesmaids. And Zoey did gorgeous natural glam for me and also helped my more senior mom with her makeup (my mom has alopecia and Zoey gave her beautiful false lashes and natural looking eyebrows). *Important note: I didn't do a trial* For my hair, I asked for more beachy curls, and specifically not a super polished curled look. Zoey did a gorgeous half pinned detail in the back, but the curls were far too tight and didn't look like the images I shared. She assured me she'd adjust to make the curls more relaxed but we ran out of time so I ended up having to do some fixing myself to get the look I wanted. I think she wasn't expecting my hair to take curls so well! Ultimately I was a bit disappointed that the hair wasn't totally what I wanted, but since I didn't do a trial and there was no time left for adjustments to be made, I made peace with it. Still a great experience, and I recommend doing a trial. Great value, lovely ladies and overall beautiful glam done by this team! read more

As someone who was nervous to do their first drag performance ever, Ren really came through. Not only did they make me feel comfortable during the entire process, they made my face look sooo good! It was exactly what I had hoped for and I would easily recommend them. read more

Worked with Alice, Zoey, Jaspreet, Gurpreet, and Sarah for my wedding day. Everyone did such an amazing job and had everyone done on time. All the hair and makeup looked beautiful. Highly recommend! read more

I went to a makeup demonstration at Faye Smith - smoky eye! Faye was wonderful. Very encouraging and enthusiastic. I learned a lot and really enjoyed myself! read more

I was attending a wedding and booked hair and make up with a senior artist from Faye Smith Agency. my make up was good (meaning did not get messy) but my hair started to all apart immediately. I posted a picture of my hair which was taken shortly after it was done. I had my hair done on a Tuesday (the night before my flight to Vancouver0 and on Friday night (3 nights after it was made up) I attended a wedding related event and it was still looking very good but the hair done by a senior artist from Faye Smith Agency fell apart immediately read more

Faye Smith Agency - my hair started falling apart almost immediately after Faye Smith artist was done with it. - Makeup Artists Near Me - Vancouver, British Columbia

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I had an incredible experience with Juliana and the team from Faye Smith. As someone visiting from another country, it was daunting to try and find a hair and makeup team to come in to my hotel to prep me for a gala event. The team at Faye Smith was incredibly easy to work with via phone and email, and I was able to share a vision of my styling before meeting my artist. Juliana was incredibly thorough, and I appreciated the attention to detail as she got to know my skin texture and undertones. She also did my hair. Everyone stopped to tell me how gorgeous my hair was. With fine textured hair that generally falls flat, Juliana was able to work magic that kept my hair voluminous and curly all night long. I have nothing but amazing and kind things to say about Juliana and Faye Smith. read more

Faye Smith Agency - Hair and makeup - Makeup Artists Near Me - Vancouver, British Columbia

Zoey did my hair and make up for my birthday and she was brilliant. I was super happy with my birthday glam and full head of curls - I would highly recommend her. read more

Treated myself to some self care and so glad I did. I absolutely love how fresh my eyebrows look after my brow threading and henna tint. Sara did a great job! I also love the look of my eye lashes after getting the Elleebana lash lift and tint. Victoria also did a great job! Now I feel a bit more put together without much effort on my part. Add some extra volume to my lashes with an eye lash curler in the morning and then I feel zoom meeting ready. read more

I had Faye for my bridal hair and makeup and her work was perfection! She is so lovely and I can't speak more highly of her as a person and her work. My hair and makeup was perfect! We had other team members (Jess, Anastasia, Farrah) for the bridesmaids and moms. They were phenomenal and went above and beyond. They all contributed to a fun atmosphere and made the day so much more special! I strongly recommend Faye Smith agency if you need professional hair and makeup done for any event. An absolutely excellent company that is very professional. read more

Even though it was my first time having professional makeup down, the senior-level artist (Hanna) did an amazing job with my graduation hair and makeup. She was also very sweet and kind and asked a lot of questions about what I liked or didn't like and even showed me some new products I could get into. Overall, it was a very pleasant experience and I was fully satisfied and more with the final look. Pricing is a little more on the expensive side so I would personally only do professional hair and makeup once in a while but I would definitely go back to them again and highly recommend Faye Smith Agency. read more

I was NEVER happy with professional makeup applications, I always felt as though I looked alien to myself, overdone etc, until I went to see Faye Smith. Faye personally did my make up for a series of head shots and I liked the finished look so much that I had her itemize and order for me all of the make up she used on me and the tools she used to apply it. To this day, I pull up those head shots to use as a guide when doing my own make up. Faye brings out your beautiful - making the best of the canvas before her while respecting the client's own taste and style. read more

Faye Smith Agency - Yes! Faye did my hair too - Makeup Artists Near Me - Vancouver, British Columbia

Hallelujah, I'm so glad that Faye and her team are up and running in a new space in Gastown! I wanted to give myself a birthday gift (I haven't done anything 'non-essential' for myself - it was time) of some Yumi lashes, so I booked Beatrice - and what a treasure she is. I felt completely comfortable trusting my eyeballs to her! She's so experienced (trained in Italy, hello) as a hair and makeup artist and beautician, but more importantly she was just lovely to spend time with for the hour+. It's important!! I had only seen Faye before, but it seems that she has pulled together a great cosmopolitan team. Very happy, no hesitation in recommending this place. Go do something positive for yourself. read more

I can't even begin to say enough good things about Faye! She did my wedding hair and makeup, and truly made me feel and look like a princess. Not only is Faye an absolute talent, but she will also listen to all your ideas and ask your opinion throughout the process. I fully enjoyed my trial and of course enjoyed my time with her on my wedding day. She is an absolutely talented, kind and professional artist. Don't waste your time looking anywhere else - you've found your gal!! read more

The service is top notch when I had my Halloween makeup done by Alice. It was efficient and top quality. I won the contest at work due to the remarkable make up done by Faye Smith Agency. The facility is neat and cozy, great atmosphere, and most importantly great service tailored to my special needs. read more

Faye is so talented I cant say enough amazing things about her work. She just master the makeup and hair styling skills flawlessly. I feel so lucky I found her she made me look and feel my absolute best! Thanks Faye you are simply the best! read more

Faye Smith Agency Review - NOT RECOMMENDED. For our November 2018 elopement to Vancouver, BC I wanted amazing hair and make-up for the big day. Our wedding planner referred Rose Quartz http://www.rosequartzbeauty.ca/ however I was unable to get up to Vancouver for a required trial session with Rose Quartz as we were traveling from out of the country, so was unable to use them....something I regret!!! Back to Faye Smith Agency...my grand total invoice was $624.75 (gratuity not included) Before the wedding, for about 6ish weeks I communicated via email with who I thought was Faye Smith, owner of the company, who would be doing my hair and makeup. I was asked for inspiration photos for hair and make-up and was told the look I wanted was doable. At some point, after signed the original contract I added hair extension rentals, which were added to the quote. A week before our wedding I was told a woman with a different name, let's call her Alice (fake name), would be doing my hair and make-up in our hotel room. Alice? Who was Alice? Could I talk with her before the wedding? Could I see her portfolio? I was told no due to privacy issues. So Alice could know my information as the customer, but all I could know about Alice was her first name. When I asked how Alice would know what I wanted as I had been emailing Faye, I was told all my pictures would be added to my file for Alice. So Alice was a lovely person who arrived on time. She had no clue what I wanted other than she was told I wanted a messy updo. So at 6am we had to start from scratch as far as how I wanted my hair and makeup to look as I had to be ready to go by 8am. Basically the many emails sent between Faye and myself were a colossal waste of time. In the end, my makeup looked good, but not exactly the smokey eye I was hoping for. I had to touch up my eyebrows a bit myself and one edge of my lashes wasn't adhered to my eyelid. My hair was not great. The top was flat against my head, which I specifically said I didn't want. Only three single clip hair extensions were used in my hair at a total cost of $225....just for the hair extensions. My hair style was more fitting for a young girl attending the prom instead of a middle aged bride. The style created did not represent the inspiration photographs I submitted. Honestly, I feel that the stylist Alice did a great job under the circumstances. It seemed she was thrown in at the last minute and was not provide with much information. However, this is not the service I was expecting for $624.75. The three hair extensions used were rentals that costs $75. They were added to my contract as an afterthought, so I wasn't aware they were to be returned in 5 days time or you would lose your deposit. Faye and I even emailed about the extensions and she told me just to "pop them in the mail" afterwards with no addition of within 5 days. The information was in the contract, but since I added the rental extensions as an afterthought, I missed that part of the contract. My bad. When Alice was doing my hair, I stated let's forget the extensions and she said...well let's just put a few in. The color didn't even match my hair color. So, I got the three, single clip, nasty brassy hair extensions added to my hair. Our wedding was on Saturday. Sunday we left for our honeymoon. Thursday, which was Thanksgiving in the USA, we returned home. Saturday the three little hair extensions went in the mail to Canada. Due to a postal strike they were not received by the Faye Smith Agency timely which result in the loss of my $150 deposit. So in the end, three little hair extensions cost $225. Out of all of our wedding vendors, the Faye Smith Agency was the most disappointing. No confirmation email ahead of our event or even an email after to check in. All our other vendors both confirmed and thanked us for our business after the wedding. If you are considering using this company for your wedding or event, I would recommend you take your business elsewhere. . read more

Faye Smith Agency - This hair style cost me $365 in the end! Would you want your hair to look like this on your wedding day? My makeup did look amazing. - Makeup Artists Near Me - Vancouver, British Columbia

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We booked this agency based on their yelp reviews. Sadly the makeup/hair skills did not match what was shown in our artist's portfolio. You never communicate with the Artist directly until the date of the service; instead you get multiple "service coordinators" who ask you to choose one from a list of available artists on your chosen date and time. We were not satisfied. read more

Best decision! Leah and Faye did their magic and made me look and feel like a goddess for my engagement/civil ceremony day! My skin is not perfect to say the least, but the end results were in my opinion flawless!! Makeup felt light. They brought my inspiration pictures to life. I have posted a picture :) During the seesion, I did not look at the mirror till the big reveal which was an awesome surprise! My now husband had the best reaction..simply loved it! Thank you for making me feel so beautiful and confident! Xo read more

I had Leah Roberts (one of Faye's affiliates) do my hair/makeup for my wedding and I can't say enough great things. My sister and I both had incredible hairdos and makeup that lasted the entire night with no touch ups needed! Leah was kind and professional, she also made sure I was happy every step of the way. You can really tell she loves what she does and it was such a pleasure to work with her. I would absolutely recommend her to anyone who wants to look like a million dollars! Thanks again Leah! read more

Faye Smith Agency - Makeup Artists Near Me - Vancouver, British Columbia

We booked 2 makeup artists and 1 hair stylist for a wedding in DT Vancouver. One of the makeup artist was late for half an hour because apparently their reasoning was that she misread the suite number and buzzer... The hair stylist was supposed to show up at 6am, we PAID for extra early morning fees and travel cost, etc, well she didn't show up until 8:20am!!! Apparently there was issue with her car? But it wasn't like we were in the middle of no where, the bridal suite is in DT Vancouver. Well my friend the bride was so stressed out at that point literally 2 bridesmaid including me just did our own hair to reassure her that it wasn't a bad start to her wedding day. When this super late hair stylist finally arrived, she had trouble parking as well so we had to go out and get her AND PAID FOR HER PARKING because she had card issues??? We didn't even get an apology. When we complained to the agency, they only refunded us the bare minimum and told us the artist will not pay us back for parking. But like, we paid extra just to cover these extra costs! This entire experience was just so awful, not only was the communication exceptionally terrible, the hair stylist didn't even do a good job on the only one bridesmaid's hair that she did because she arrived so late there was literally no time for anyone else. We will never recommend this service to anyone, and I highly suggest booking elsewhere. This agency does not understand contractual law. We have written communication and receipts as proof should any brides-to-be wish to reach out to confirm the validity of our experience. read more

The two stylists assigned to my wedding, Tarah (make-up) and Taryn (hair) did a great job in regards to skill. Tarah stayed true to the look I was going for, and was responsive when I made a change from my trial look. I loved the lip colour she created on my wedding day (as a result of my requested change), and she introduced me to a great brow filler which I now use regularly. As someone who has very thick, tight natural curls, having a stylist that is comfortable with curly hair was very important to me. Taryn fit the bill, helped by the fact she has curly hair herself. She took my ideas into consideration, making suggestions based on the reality of my hair type. I was happy with the end result, and she too was accommodating of a minor change from my trial style to my wedding day look. The reason for my low rating is because of the disappointing level of customer service I experienced throughout my dealings with Faye Smith Hair & Make-up. I found Faye to be overly focused on money, and not focused enough on customer service. There were times she should've picked up the phone to talk an issue through, but instead there would be endless emails to discuss a matter. When the make-up artist I was first scheduled to work with ended up with a conflict for the day of my trial, Faye told me I'd have to have my hair and make-up trials on different days. This made no sense, as obviously you want to assess your look as a whole. It was me that had to suggest that she book me with a different make-up artist, a solution she should've come up with herself. Even then, she didn't acknowledge my suggestion, but instead was silent until responding a few days later, when she confirmed Tarah as my new make-up artist. The silence in the interim was stressful for me. When one of her staff members asked at the last minute if the trial could be done at my house, the staff member lied to me as to the reason why (I know this because the make-up and hair artists told me the real reason themselves), which I didn't appreciate. There are several more examples I can give - but the gist of it is, I found communication with Faye to be frustrating, and at times rude. And at the trial and on my wedding day there was no sense of fun or excitement. You want to be surrounded by positive, fun energy on your wedding day, and unfortunately that wasn't my experience in this case. The work was good, the experience wasn't. Which is a real let down considering how much you're paying for their services. I did let Faye know I was frustrated, and while she apologized that I felt that way, she did not express any interest in understanding what my concerns were. Which I think says a lot. The reality is, she has a lot of great reviews, and wins awards, so I know she'll continue to gain clients. I just wish I'd had the same great customer experience so many other reviewers seemed to have. I would not work with Faye Smith again. read more

Had a great experience with Faye. I purchased the yelp deal prior to making my appointment and the whole process was painless. She was friendly, easy to talk to and done in under an hour. I love the fact that she asked about preferences and whether there was anything I'd like adjusted at the end. She even packed some blotting paper and extra lipstick! The results pretty much guaranteed the best passport photo in my life. Most people don't really think about going to a professional unless it's for a wedding or headshots but I'd recommend Faye for those special milestones in your life too. Definitely the highlight of my week. read more

great deal on hair extension rental. Very professional and knowledgeable. Recommend for your wedding or events needs.

I could have not been any more happier and impressed with the quality service, professionalism, and exceptional craft from Fayes team! I was SOOO happy with my look, and all my bridesmaids and mothers' looked so beautiful!!! I highly recommend Fayes team!!! You won't regret it!!! read more

This studio saved my life!! I needed to book a hair and makeup appointment for my grad photo shoot session the day before. I was beginning to panic since it seemed like all the hair salons in Vancouver had horrible ratings, and I couldn't book a makeover appointment with sephora. I saw Faye's ad on yelp and decided to give it a shot. She replied almost immediately and went out of her way to get me in early on a holiday (thanksgiving). The stylist assigned to me was very friendly and professional. She was very considerate and respective to my opinions and personal habits as well. The other stylists all seemed to be friendly and upbeat as well. The studio itself was beautiful and clean. My down-do and makeup session took about an hour total and costed $200 approx after tax and tips. Overall extremely satisfied with the service and I'm planning to come back for prom and graduation services! Thank you Faye and team!! read more

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I got my makeup and hair done last week, and it was amazing! My artist was super talented, and I love that she took the time to listen to what I was looking for. She also gave me her profesional opinion regarding what would look best for me. Definitely will be using their services again! read more

I frequently hire Faye on for hair and makeup gigs at my beauty boutique as she is certainly one of our top artists... We have been working with her since we opened up The Studio in 2010. I love Faye ever so much that I even hired her on for my wedding in Playa del Carmen, Mexico... I even made her one of my bridesmaids! So glad she said yes! She was patient with me when I changed my mind a couple times about the hairstyle I wanted, in turn needing 3 separate hair trials! She knew it was the best choice to not have my hair down as we had to consider the climate change, humidity, etc... She wanted my hair to be as perfect as I wanted it to be! It ended up being so hot and sticky on the day of my wedding, I was lucky that Faye styled my hair high up in a messy updo so it didn't stick to my back. Pheewf! She also agreed to do a similar messy updo for my "trash the dress" session. I ended up taking my hair down for some of the photos and my hair looked great still! Both looks were very suitable for my destination wedding. Faye is always on time, efficient and such a lovely person to talk to, especially with her cute English accent. We always have fun chatting, catching up and being silly, it's always a blast with her! read more

Faye and her team were wonderful, from the time of booking, to the trials, to answering my endless emails, and finally the two wedding events, I could not have hoped for a better experience. I received so many compliments on my hair and make up for the two days I booked Faye and her team. I had both an Indian and a Western wedding ceremony so my looks were very different between the two days. Faye did a perfect job at styling me for both. If you are looking for someone who can do an incredible look for any type of wedding, Faye and her team are very versatile! Faye knew exactly how to put up the heavy duputta for the Indian wedding. For the first day, Faye and her team did the hair and makeup for me and my mom and for the second day, they did the hair and makeup for myself, mom and three bridesmaids. My bridesmaids and mom were also over the moon on their looks! Faye really took my vision and she made it a reality with the way she can take a picture and make it look like the hair and make up was designed specifically for you! I found booking very easy - as well as rescheduling a few times due to my schedule - Faye and her team were very responsive and accommodating. I wish I had another big event coming up so I could book Faye again soon! I am so happy with everything they did! read more

I hired Faye to do my make up for some business headshots and I was extremely happy with the results! As someone who never wears make up, she listened to what I was looking for and made sure my make up looked as natural as possible on camera. For my more casual headshots, she accentuated my eyes and gave me a fun hairstyle, but made sure I still looked like me. The results turned out great on film and I would highly recommend her to anyone else looking for makeup and hair services! read more

Faye and her team are absolutely awesome! Quick response-time, receptive to your preferences, and excellent customer service. I would definitely recommend them for wedding hair! They managed to do nine hair styles (myself and eight bridesmaids) with time to spare (and without breaking a sweat!). Cheers :D! read more

I hired Faye Smith Makeup & Hair to do my hair and makeup and my maid of honour's for my wedding in August 2014 based on online reviews and research. Faye was very communicative from the get-go. After my initial consult with Faye (makeup) and Leah (hair), I decided to go in an entirely different direction makeup-wise. (Having never had my makeup done professionally, I didn't know what would work with my colouring, etc. other than boring old everyday "natural" colours. So I recommend paying extra for a trial before the day of if you don't regularly have your hair and makeup done professionally.) After my trial, I communicated my new ideas remotely to Faye, who was ever patient, encouraging and obliging. On the day of, Faye and Leah came to my suite at The Loden on time and did an amazing job addressing my concerns and reflecting my wants (e.g., thickening my brows, doing some contouring). Between Faye's makeup artistry and Leah's hairstyling skills (and intense workouts with my trainer), I probably have never felt more beautiful. And both these ladies were so much fun and tuned in. They made getting ready relaxed and fun with their sweet and calm demeanors, something you definitely want on your wedding day. Plus, you end up spending so much time doing hair and makeup that day (and paying a premium for the service) that you definitely want to enjoy their company! I definitely recommend. Also, all you brides thinking of trudging down to a salon for your hair and makeup, think again. Mobile hair and makeup is definitely the way to go. read more

Faye did a fabulous job on my hair and makeup for my wedding. I had to call her about 4 weeks before my appointment to let her know that I may not be able to make it due to a potential emergency - she was so accommodating and assured me she would do everything she could to fit me in on the date I needed. Fortunately, I didn't need to change the appointment but the fact that she reassured me was wonderful. As soon as I walked in the studio, I felt at ease (it is gorgeous in there). Faye was so upbeat and kept me calm while she was working (my stomach was in knots)! I can't praise Faye and her team enough, thank you so much!! read more

Faye has been one of my oldest and dearest friends, and I couldn't imagine anyone else doing my hair and makeup for my big day. It is coming up on 2 years since my wedding day, and I still look back in awe of the beautiful hair styling and makeup she did. She truly is magnificent and captured exactly what I was looking for. She even made me a little Bride survival kit for the evening. I would highly recommend Faye to everyone and anyone, and I wish she lived closer so I could take advantage of her wonderful services/hang out with the beautiful person she is too. Simply put she is the best in everything, and will make whatever event you have planned truly special for you!! Thank you Faye read more

Faye & her team were amazing leading up to & on our wedding day! They handled myself (bride), 6 bridesmaids, my mother & mother in law with kindness & professionalism, and were very considerate of personal preferences. A pleasure to work with! :) read more

I hired Faye's team to do my hair and makeup, my bridesmaids hair and makeup, and my grandmother's hair for my wedding. It was such a wonderful experience. Amanda did a hair and makeup trial on me a couple of weeks before the wedding and did a great job and making my vision come to life. Her and Jackie did a great job on my bridesmaids and grandmother as well, who were all thrilled with the final product. I would absolutely recommend using Faye and her team for your hair and makeup needs. read more

I had Faye come in for hair and makeup for my engagement party, they were on time and everything was professionally handled. They were great to work with, I had pictures of what I wanted and they did their best to give me what I wanted and I got compliments all night. I definitely recommend them for any upcoming big events you may have. read more

Faye did an AMAZING job! She took my ideas and requests into consideration! Very very happy! :)

Faye and her girls are wonderful. The make up is always beautiful and attention to detail is incredible. The makeup artist consults with the photographer on look, feel and emotional content required for the shoot. I would highly recommend her and her team to any photographer out there. read more