We have been using Glacier as our water service at our company for many years now and continue to…read morebe beyond satisfied with their service and prices! Our delivery guy, Victor is the absolute best. He is always on time, courteous and helpful. Anything service we request, he is on the ball. I can't say enough good things about Victor or Glacier. If you need a service or are thinking about switching, these are the guys you need to call! AAA+++

If there are any issues, the customer service tries everything to fix them. Had a few issues but…read morethey were resolved

So amazing ! Came out same day to help get us set up. Definitely check out for an amazing variety…read moreof services as well as great customer service!

One of the best customer service experience I have had! Oscar took the time to explain to me the…read moredifference between the Alkaline, Distilled, and Purified water. I originally wanted Alkaline water for my household but not knowing this vial information that Oscar informed me about; patients who have kidney disease and household pets should not consume this water because its not recommended for them! Having my mom with Kidney Disease and only giving my dogs and cats Purified water was an extremely important information to know about! I'm so glad Oscar provided extra information about the differences between each water. He provides quick delivery as well, I highly recommend Aquaflow Fresh Water Delivery Services!!!

Not sure since they merged with Primo, issues started to arrive again or what!…read more My Family has a scheduled delivery for today 9/30/25. At noon, I called to check for our delivery since our bottles usually arrive in the morning. Customer service personnel checked and said the delivery still on route and estimated time is 2:00 so I waited. 5 pm came around and no delivery showed so I called customer service again. The Agent was Not helpful at all. She doesn't know what branch my house is contracted to and did not offer any solution. Instead she said to wait till 8pm. We waited and still no water. Is there any direct number or someone I can call directly since the 1800 number has proved they are useless!!!

I wanted to update: they fixed the issues with delivery. I suggest if anyone experiences something…read moresimilar to contact Customer service and speak with a supervisor. Currently: Recently they merged with Primo and many selections are either no longer offered or backordered. I am hoping to have this resolved soon. I like Sparkletts Spring or Mountain Valley Spring. They currently offer Arrowhead Spring for 5 gallon. I will give some time for things to settle. Overall a great value. I use Costco for the discount in the bottles.

5/5: Excellent customer service, excellent product, and excellent prices…read more This is where I go when I'm in town for my 5 gallon Kangen water refills. I'm glad I found this place for refills as the Enagic store in Torrance made it less user friendly recently. The cart to help with transporting 5 gallon containers comes in handy. Thank you guys!

Always friendly. Reasonable pricing. There are like 8 faucets available for normal water refills…read more It's spacious for what you need. They have carts to help you bring your jugs back to your car if you need it. Very helpful. Quick and easy.

Got my pool filled. Quick response and delivery was on time. Owner also provided me a good price.read more

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

Mike went above and beyond to get me an emergency load of water on superbowl Sunday. I can't begin…read moreto express my appreciation for his service. Thank you so much!!!

Mike was fast and did a great job! I called around and needed the water tonight. He jumped right in…read moreand took care of us. Don't bother calling anyone else. Nice rig too.

Title: Unreliable Service and Useless Customer Support…read more For the second month in a row, I have not received my water delivery. I currently have seven empty water bottles sitting outside my door, and I'm down to my last one. As a disabled veteran, this experience has been especially frustrating. Primo Water/ReadyRefresh customer service is completely unhelpful--they only repeat the same information shown on the app or website and have no way to contact their drivers to find out why deliveries aren't happening as scheduled. Because of this, I've had to disrupt my neurological medication routine just to wake up early at 6:30 a.m. in case they arrive--but they never do. This is unacceptable and harmful to my health. Their customer service and supervisor lines are also poorly managed. The supervisor line closes on East Coast time, leaving West Coast customers like me with no access to help or escalation when issues occur. At this point, I'm done. I will no longer spend another dime with Primo/ReadyRefresh. I'm finding another water company that's reliable, accountable, and actually cares about its customers. If you value dependable service and respect for your time, avoid Primo Brands/ReadyRefresh at all costs. 1 star.

I am assuming since this location is closest to me that they are my deliver...but in general, I…read moredon't care where you are located. You are all affiliated and you are absolutely horrible!!!! To make a very pissed off long story short, I have schedule 4 damn times, waited the entire day only for a no show. I call and get the same apologies and then reschedule and ya no show me again. Today was the kicker...it was my regular day, ya no showed and then sent me an email saying my order was delivered. My empties are still one the porch.!!! One time 2 weeks ago, the guy pulled up in front of my house and sat there for 5 + mins...then just drove away!!! A moment t later I get an email stating "thank you for canceling your order" I DIDNT CANCEL A DAMN THING!!! I wait all day don't go anywhere , reschedule my plans to ensure I am available...you no show me!!!! What the heck is going on!!?????! Primo water is 100% better..why did they move over to you guys!!! I needed a new dispenser.. STILL WAITING ... AFTER OVER A MONTH OF REQUESTS!!!! JUST WORK WITH Me, GUYS. IM MELLOW, EASY GOING, WHY YA GOTTA MESS WITH ME. GEEEEZ!!!