Worst carwash ever. Took my car there and an employee accidentaly knock my hood emblem with a brush and admited it. Then the manager made my report but didn't take financial responsabilty for it. SAVE YOUR CAR, SAVE YOUR MONEY, AVOID THIS CARWASH. read more

I was really excited to try this car wash out and it turned out to be extremely disappointing. First, it's ridiculously over priced. I paid $18 for what felt like a 20 second car wash. The dude who was guiding the cars was insanely rude and kept yelling at everyone in line. Great customer service...not. And when I got out to check out my $18 overpriced car wash, my car was still pretty dirty. Don't even bother coming here. Get the $7 wash if you do. It's probably no different than the $18 car wash. read more

I come to this location all the time! They have the best service, today was no different. I came to get my SUV washed and paid the $10 upgrade for the vacuum/inside cleaning, totally worth it! I sat in the lobby and tried to get a drink from the vending machine, it took my $1.00 bill but not my coins. Bummer, I mentioned it to one guy working, he got another guy named Jake. They couldn't refund my $1.00 but he was so sweet, he bought me a drink with his own money. He didn't have to, I could have used my ATM, this is why I come to this car wash instead of the others. Best car wash in Kyle/Buda area!!! read more

This place is amazing! Our cars are super shiny now and we didn't lift a finger. This place is not only fast and thorough, but the customer service is more than you can ask for. I recommend the $18 service for the initial car wash, and if you visit often you should be okay with $15. They also offer free vacuums! read more

I was at the car was earlier today and everyone was nice and adam was very helpful he washed my floor mats will definitely come back again

First time coming here off 35 and I was the newb who completely passed up the place.... awkward. Second time around I nailed it and actually love the process! You select and pay yourself at a kiosk while in your car. (I recommend looking online and knowing your wash/detail selection prior) Then you go through this LAVA WASH with trippy psychedelic colors. Pretty rad man. Then you get free vacs or hand your receipt over to a worker and they detail away! You're guaranteed a full week of protection which is also a great deal. Totally would recommend this place to anyone in the Kyle/Buda area! read more

While the service is excellent and these hard workers in the hot sun are so good - I asked 3 different people over my last visits about tips . In the waiting area is a locked box for tips. HOWRVER- the poor workers NEVER RECEIVE THE MINEY. All workers have told me the manager keeps all of them. How shady is this. The worker today told me it's $200-$300 a week ... Now I give the worker cash THIS MANAGER OR IWNER SHOULD BE FIRED ‼‼‼‼‼ read more

Waited for over an hour for a wax that didn't happen. Won't be back here anytime soon.

After seeing the results of an $18 wash, I wish I would've just saved my money and did it myself at home. A lot of dirt and residue is still visible. I paid extra for the bug removal but the guy didn't even look at my ticket so who knows if I really got it. read more

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I've been here several times and always get the full service wash. I've never had an issue with how well they clean my car. On my last visit, the guy that cleaned the inside of my car admitted to breaking my dash cam. The manager's response is to tell me to order replacement parts on amazon. No offer for reimbursement, no coupon for the next visit, no apology. Customer service goes a long way and this place does not know how to resolve issues. To the business owner, it is not too late to keep me as a customer but this issue must be resolved first. read more

Quite impressed with new equipment and results. They have very good monthly packages.

Had a $3oo.oo skid plate damaged on my Genesis. Heard a thump while the vehicle was being washed. left the drive-thru bay and heard a noise coming from the bottom. pulled over and noticed it was dangling. that was a Sunday..Monday morning took it to my Hyundai dealership down the road they said it was damaged and it could not be refastened. went back to the car wash and they said they could not do anything because it left the parking lot. BEWARE of your vehicle at this business. This car wash ended up costing me more than what I bargained for. The gals I spoke to were nice..this just happened to be their policy instructed. read more

This place rushes your vehicle thru wayto fast for what you pay anditdoesnt clean your wheels at all.

I had my KIA washed with extra interior and upholstery shampoo. i am pleased with the results and the price. I dropped it off and then picked it up. staff was masked and helpful. especially Brenda.. read more

Go see Fabrizio the general manager. He's a nice guy who really cares about his place. I've read the reviews here and don't see how they are not at least 4 stars. We have been using the easy drive through wash for years but today was the first time I had used their full service. Was very satisfied with the results. It did take longer than I thought but final product was worth it. GM was short handed and ended up doing my car himself. Fair price, great service, good location. read more

Easy to use service...you drive up to a kiosk, pick what you'd like, drive thru the wash and either use the free vacuum or the park in the paid service area and they will take care of that for you. I'm seriously considering the monthly program after the awesome job they did today. Bonus...there is a 2 day guarantee on the $15 wash I purchased. read more

Water Works Auto Spa - My car is looking good (no, not the minivan). Lol! - Car Wash Near Me - Kyle, Texas

Be careful with your SUV's because I noticed major scratch marks after using this auto spa! read more

Water Works Auto Spa - Scratch marks from auto works spa kyle tx - Car Wash Near Me - Kyle, Texas

When it comes to washing my car, I am a DIY type of car-washer but I go here on occasion, whenever I'm lazy. I've never used their full detail services, but the basic car wash is just $7 & works for me. Occasionally I'll pay the extra $3 for tire/wheel dressing but usually do that part myself at home. The vacuum's are also a nice feature & are complimentary with car wash, but it's a shame that they don't have the "shampoo vac" that Patriot car wash down the street has. That vac will clean out the worse mess & if Water Works would add one of those, my rating would be a 5. But they don't so they get a 4. read more

So thankful for this place!! I needed to get my car detailed last minute and they SAVED me!! From the moment I drove up the staff were extremely helpful, friendly and professional! I highly recommend to anyone wanting a job well done with exceptional customer service! Thank you Water Works Auto Spa! read more

This place has gone down hill substantially since the new owners took over roughly a year ago. I've been waiting for over an hour to get my wife's car detailed. The car wash barely cleans anything, and hasn't for the past month or so. This causes the workers doing the detail to take 3X as long to clean a single car, and there aren't nearly enough of them. If the owner won't fix his car wash he should at least hire more people. This is absolutely ridiculous! The owners son seems to be hiding from the many upset customers, making the Assistant Manager deal with all of the annoyed people, instead of allowing him the time to help clean cars. I'm unlikely to ever come back. It's unfortunate because the service wasn't to bad a year or so ago. read more

Water Works Auto Spa - A lot of upset customers. - Car Wash Near Me - Kyle, Texas

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Went there today and came out with a huge scratch all the way down to the metal. When my husband spoke with the general manager, he repeatedly told me there was no way this could happen and blah blah blah. Well I've read multiple reviews here and from Facebook and this guy gives the same spiel to everyone that gets a scratch. Don't risk getting a huge scratch on your vehicle because this place won't do a thing about it. read more

Water Works Auto Spa - I received this huge scratch on my truck today and they won't do anything - Car Wash Near Me - Kyle, Texas

I really like that you can choose one or two things to detail, instead of having to invest in the expense of a full detail. My only beef with this place is that you *have* to get an exterior wash. I'd usually rather not, and I wish you could just roll up and get what you want detailed without having to automatically get an exterior wash. read more

Meh, it was just okay. There seemed to be too much soap on my vehicle after I finished the wash and for the cost, I've found much better services. Maybe it was just a bad day, but the guys that detailed my RAV4 seemed to be more interested in talking and than working. It took forever for them to get the excess soap off, vacuum, clean my windows and wipe down the interior. I tipped, but then once I left, I wondered why I went in the first place since the windows were smudged and there were bugs still stuck to the front of my car. Won't go back! read more

Water Works Auto Spa - They offer self service free vacuuming with basic car way...a great deal to save a few bucks! - Car Wash Near Me - Kyle, Texas

Wow! Really impressed with the service and attention to detail I and my car received. Arik did a great job of detailing the inside of my car which was honestly, embarrassingly dirty. My little one is great at making a mess. Manager was awesome and very helpful when inquiring about the area. I will definitely return here the next time my car needs a wash and detailing inside!! Thank you Arik! read more

Terrible car wash experience for me... you pay extra for the tire treatment and it gets half a tire... car is completely soaked when finished and half washed... not worth the money... I've given them two tries and I would not recommend read more

Got a gift card for this place, which is the only reason I've gone there recently, a year ago I had went through the car wash and gotten a hole in a tire , 10 minutes later tire was flat and could not be repaired . My more recent experience has not gone well either. Took the gift card to set up an account there and the guy working in the office was short with me several times and seemed to want to be helpful or want to be there . Many uncomfortable minutes later everything was set up or so I thought. Have gone back several times since then and the sticker that is supposed to open the the gate does not work. The same guy who set it up has to come out of his office and use his special code and key to let me through the gate every time. Asked that same guy for a new sticker that works and he doesn't say anything or do anything, just walks away. I do not believe customer service is a priority there. When the gift card runs out I will try a different car wash. read more

I really enjoy coming to this place. The service is fast and they are very thorough when doing the detail service. Come in the morning before the heat and the rush and they can have you in and out in 20-30 mins with the full detail. read more

Water Works Auto Spa - Car Wash Near Me - Kyle, Texas

Great service. Great management. My truck was gleaming! !!! Thanks again Jeff Raymond and staff. 5 star service! !! read more

Water Works Auto Spa - I took my truck to WWAS and they took care of my baby.I recommend this car wash and this manager to anyone who reads this.5stars - Car Wash Near Me - Kyle, Texas

Horrible do not go there. they did a horrible terrible job detailing my car, they didn't vacuum it properly and one of the employees scratched the side of my door. the guy frabrizzo owner never returned my calls. the only reason I came is cause I use to know the manager the worked at another water works location in the Austin area that closed down, but even she didn't like working there. one of the workers at the other location actually messed up a customers vehicle and the owner fabrizzo didn't want to pay for damages. and his employees said that he was always looking at the womans customers behinds... what a Perv! I regret coming to the kyle location I thought it would have been different. if you have a vehicle in need I suggest going to another car wash or better yet wash it the old fashion way because theses guys have the worse customer service. read more

The outside looks great and inside on the front does too but there was still dirt on my leather seats in the back, lent from their rags on my dashboard and they did not vacuum the trunk of my car. Disappointed. read more

Water Works Auto Spa - Back seat - Car Wash Near Me - Kyle, Texas

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Every time I have been here, there are no empty spaces at the full service bays and mostly empty self-service bays. There is no one to direct you to a bay when you come out of the wash, so there is no certainty that if you overflow park in the self service area your car will receive any attention. Had to stand with my car for 20 minutes and flag someone down to let them know I paid for full service. Too much money for too little service. This is not the first time I've had this issue at this location, but it is my last visit here. read more

This place gets worse every time. Now they don't even pass a brush on the car before you enter. HEBs car wash at the pumps does a better job of cleaning the car and they took away everything that made this place a good deal. As soon as my prepaid card runs out, Water Works is off my list. read more

I love this car wash! Whatever they do to the tires ($12.00) wash lasts on my car for over a week! Service is friendly, fast and reasonably priced! I live in SAN Antonio but stop here every time I visit my parents! read more

Water Works Auto Spa - Car Wash Near Me - Kyle, Texas

Great car wash. I have a SUV and most of the time I get the $7 wash and it comes out clean. Best of all I get to vacuum the inside for free. I read the negative comments and it's such a shame how some of them may turn off potential costumers. I ran across some problems with the car wash and I NICELY spoke to a manager and they made it right each time. You can't expect to have a squeaky clean car with a $7 wash! Also, the kids who clean/detail the inside of your car will do the bare minimum even at a high end car wash. Been to all kinds of detailed car washes and I always have to inspect before driving off and I always ask nicely to re-do a spot or two. Lastly, even though I like this place and I go often I didn't give it 5 stars bc the guys don't always check the tickets before starting the wash. Sometimes I have paid extra for wheel cleaning but the wheels are just as dirty. Even though management always has made it right by re-doing the wash or sending a young man to clean them- I want it to be done the first time bc I don't always have 15 min to spare. read more

I went today while running some errands and I had the BEST experience, Sergey was so nice and helpful and made sure my car was perfectly clean. He helped me try to get a nail polish stain out with multiple products. Also brought me towels and window cleaner to clean the inside of my car because my dog likes to press her nose against the window. I'm very happy with my visit and we will be back for sure. Very happy customer read more

We have been members since the carwash opened and watched it go down hill!!! I have been going back and fourth with this place since April! We were on a family plan (3 vehicles ) and My card was compromised! Therefore we were told to email or bring the card in!! It's been over 2 months with communication in person with the Rude Manager Mike Young( who threatened us) and via email with the Owner and his girlfriend Monica with no resolve! This is totally absurd, disgusting and ridiculous!!! read more

Great service and when I had a question the site manager was readily available and helpful!

New staff needed here. I purchased the $30 car wash, in which they clean the inside for you. When they completed the service I did an inspection (I had a feeling they were not going to clean the inside of the windows) and sure enough the windows were still covered with smudges. I continued my inspection to find bugs on the front of the car as well. After bringing it to the young mans attention he did clean it. The center console area was not cleaned well either, drips from coffee still there and the door pockets were not vacuumed at all. The kids working there don't care about customer service or doing a good job and it shows. Overall, very unsatisfied. Next time I think I'll stick to the $7 wash and free vacuums. read more

New manager. Very friendly and helpful...did a nice job on my car. Wash was awesome and my car looks pimp for the weekend. read more

Water Works Auto Spa - New Manager Jeff...great job!!! - Car Wash Near Me - Kyle, Texas

I like that the use of the vacuums are free, but I paid for the $18 wash and it wasn't really worth it. I used a different car wash last week and just thought I would really detail it today so the exterior wasn't too dirty but the wash didn't do anything to remove the dirt from the back of my car, it barely looks like it was washed. The automatic wash at H-E-B was 1/2 the price of the one and did a hell of a lot better than this one. Furthermore there are a lot of car wash options on the screen and yet it didn't seem like it was a different wash than any of the other options. The only reason I stopped here was to clean the inside of my car. The vacuum is about the only thing this place was good for. ‍ read more