The water store and more is an excellent place to get great quality of water at a great price! He…read moreand his employees treat his customers like gold and he goes above and beyond to make sure that they are 500% satisfied! I would highly recommend him to anyone that is looking for a good high-quality water and excellent customer service!

From the owner: Drink water for life…read more Water Store-N-More is a water purify and bottling company that serves the Las Cruces, New Mexico area. The Water Store not only offers a 13 stage, state-of-art water and ice purification system, it also offers a variety of other products and services such as commercial and residential Water and Ice delivery and a 24 hour vending machine. Our Water containers (16 oz. to 5-gallon bottles), hot/cold dispensers, crocks, shower, heads, bathtub and garden filters, and other water related accessories. We also have water sources which allow you to fill up your bottles in your vehicle. This allows the convenience of not having to carry your bottles back and forth from the store to your vehicle. Call today!

Richard is a really great guy! Has the best water in town along with awesome products in the…read morestore. I'm going to buy his water shower filter real soon! Any questions you have he's very knowledgeable. Been at this a while and I that's why I trust him. Go get some CLEAN water :)

I was receiving deliveries from this water company until they could no longer accommodate Las…read moreCruces. I hated to see them go. Erin is very personable, and I always received a confirmation for next day delivery. Also, the water was very good and didn't break the bank.

Great water, excellent Customer Service, Love the price and communication!!!!…read moreI highly recommend this company

they charge $12.99 every two weeks for delivery!!! that's crazy! I will cancel my service.read more

Starting the service was easy, canceling the service is incredibly difficult. I have tried every…read moreday for a week over hour-long waits in an endless customer support queue and have yet to reach anyone. I even tried using the start service approach in the hopes of getting some help, but regardless how I much I pleaded with them I was just dumped into the bottomless pit of a hold queue that is never answered. I found a local office and plan on visiting that office today to see if I can get cancel the service that way - will post a follow up later Like Keven P., I wish I had checked Yelp prior - Horrible Customer Service and Horrible Experience!!!!

You can schedule an appointment but good luck getting them to show up! The times they have showed…read moreup, they can't even diagnose the problem! Owner will promise to call you back but never does. He reminds me of a bad employee trying to run a business!

Fixed my multi valve and taught me the basics of pool care great customer service. Very fair cost…read more And pet friendly little white dog in the shop is cute

Used them when I lived in El Paso. They were excellent to work with and always prompt with delivery.read more

Not dependable, not reliable. Lip service only. Not…read morerecommended. It should not take a month to get water.

Impressed with this business. The team is passionate about water. Prices were a lot cheaper than my…read moreprevious supplier (in another date). I like how the owner teaches me maintenance and care of my water treatment inventory every time I go in the store. Also, pick up your water softener salt here. The brand they sell was a lot better once I transferred to it at my home.

I'd like to have had a better experience with them, but they obviously don't want our business! We…read morecalled to ask about renting a water cooler and they said they were out of them and didn't know when they would have more in. We bought a water cooler and called again to see if they would deliver water for it. No, they said, it has to be their brand of water cooler. So we gave up on them and now we get our water from the various water dispensers around town. It's probably cheaper. What a pity they didn't want to help us.

I don't enjoy leaving negative reviews, and I've tried to be patient throughout this process, but I…read morefeel it's important to share my experience. My appointments were rescheduled six different times, which made things difficult to coordinate. When the work was finally completed, it was unfortunately left incomplete, and the water softener system itself stopped working after about a year. Recently I tried reaching out simply to see if someone could stop by to look at the issue. I called multiple times and did not receive an answer or a call back. When I finally did get through, the call was ended abruptly, and shortly after it appeared that my number had been blocked, which made it impossible to continue trying to resolve the issue. I'm not writing this out of anger, but out of disappointment. As a customer who paid for the service, I hoped for communication and a willingness to stand behind the work that was done. I sincerely hope the company improves how it handles customer concerns in the future, because good communication and accountability go a long way in building trust with people.

Update: We call and…read moreleave messages on phone and Instagram and no one calls back. It's been over 24 hours of trying to get a hold of a live person, to no avail. How do you run a business like this???