This company replaced my old water heater 3 years ago. Today there was no hot water in my house. It was inadvertently turned off. When I made the appt. this guy Scott said it was still under warranty, but I would have to pay for labor. Fine. When they got here all they did was turn it back on and proceeded to charge me $211.00 inc. tax. What labor was included with that? I was flipping out. I would have paid something for them to come into the house, but $211? What a rip off. They were here about 5 minutes. No labor or parts included! Stay away from this company. I am going to post a bad review on every site I can find to do it. read more