This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Very satisfied with Platinum. If I could I'd give them more than five stars. Friendly and…read moreresponsible, Pete and his assistant Chris replaced an old toilet. I told them what I wanted and they met me at Home Depot with the toilet, ready to go. The installation took less than an hour. They've earned another satisfied customer. Highly recommended.

Great company. They came out right away. The guy was honest, gave us a great price and was able to…read morefix our shower handle and a running toilet same day of the visit. Would definitely use them again.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

I went to this company for a ductless air system for my home. From the time of my first phone call…read moreto the installation and afterwards they were very professional, knowledgeable, and trustworthy. It was a pleasure to do business with them and I would recommend them highly for all your air/heating needs. They will answer all your questions and are there to please the customer.

Very professional service which delivered on their skills when it came to the heating unit that…read moreneeded to be fixed. We've worked with other companies that have not had the abilities to take care of the unit, and it has been fixed again and again but something always breaks after a few years, which is annoying. Service tech arrived punctually, did what he had to do, and so far the heat is maintaining and the problem is fixed, so hopefully that was the cure! Great company to work with, highly recommend

The whole reason that you hire a professional is so that the investment that you're making is done…read morecorrectly. With Sav On we we were not provided a knowledgeable or skilled technician. There were 3 jobs we needed done. A swap out on our kitchen faucet. It was installed completely wrong & the faucet didn't turn from right to left it turned from middle to back and it was not secured to the granite and was loose. Next we needed a pedestal sink removed and a small vanity installed in our bathroom. I bought a beautiful brand new $600 vanity that they broke! The initialin installation looked like a complete mess when the were done. Sloppy mess of a 2 inch space filled with uneven caulk. I didn't look professionally done at all. We asked them to come back and correct the problems. For 3 hours he worked on fixing the caulk but there was lots drilling & cursing etc and when my dad went in to check what was going on the plumber was watching YOUTUBE plumbing video I'm assuming to try to figure out how to fix the vanity. At 1st glance it looked like the vanity was in correctly but then that night I noticed that the drawers were no longer sitting straight. Upon further inspection he BROKE one of the vanity drawers and caulked it back together and it isn't even connected to the vanity. So now we will need to completely replace this brand new vanity and pay someone else to properly install it. Third we had a water heater leak that we wanted corrected and they told us on our heater it couldn't be repaired which we understood BUT they made the leak 5x worse that it had been when they arrived. In addition to the issues with the sub par work these guys also say in their vans outside my house for extended periods of time, playing on their phones, one of them for a solid hour and charged us for that time. This can be seen in the video footage on my ring app. When we called they let us know someone would be out to fix the errors and we asked to have different plumbers sent. They sent the same guy. I cannot tell you how much I regret using this company. Sav On did not supply us a competent worker. I cannot stress enough how incompetent the worker was. We are shocked that an insured company is refusing to cover the damages. Refusing any sort of refund. Do NOT use this company under any circumstances.

Excellent service! Very professional and honest. They were able to help fix a clog in my plumbing…read moreand responded quickly to my call. Would highly recommend using this company for your plumbing needs!

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

It's Good Friday and we lose our Heat & Hot Water...Another plumbing company left my house saying…read morethey could not get parts for my Buderus because of the holidays. They said every supply house was closed until Monday. We were deviated. I called Dashing Dan... they found the part in a supply house on the other side of Long Island. Picked it up and fixed my tankless heater... Shout out to Chris and Martin!! Thank you guys!! People stop complaining about being charged for excellent service. You get what you pay for.. These guys are top notch !!

Please do not call this company they are way over priced came three times and still could not fix…read moreissue and still charged me over $1,200.00 for nothing.

What else can i say about Red lion plumbing and Anthonys services. Utilized his services the other…read moreday and from the moment their team answered the phone, to arrival, to departure from my house it was a true delight. He broke down the job and issues I had reassuring that not everything had to be done that day. He worked cleaned and efficiently. I am happy I signed a contract with him and looking forward to next time so I can put these plumbing issues behind me. 100% would recommend.

From the owner: Red Lion Plumbing and Heating, founded by Anthony Pilo, is a dedicated service company committed to…read moredelivering exceptional plumbing, heating and drain services around the clock. Our 24/7 availability ensures that we meet all of our customer’s needs promptly and efficiently. At Red Lion, we pride ourselves on our relentless work ethic and unwavering commitment to excellence. Our mission is to provide unparalleled plumbing, heating and drain services while maintaining a positive and supportive work environment. We strive to be the best in the industry every single day, putting in 100% effort at all costs. We are a company that values family, neighbors and community. Our goal is to keep building long lasting relationships, So when there is an emergency or an unexpected situation. Our neighbors and community can depend on us being there when they need us most at an affordable rate.

There was this persistent issue at my house after someone tore out a gas dryer in December 2020,…read morewhich culminated in the gas company "isolating" (ie, disabling) my stove. I called Joe at 5 on a Friday, and he got someone out to me at 8AM Saturday. It was a little more complicated than expected, and he sent his guy out Sunday too, to fix something. After the gas people came back to explain their work, Joe and Pete found the issue, located a gas leak in the crawl space, fixed it, hooked the stove back up, helped me figure out a broken fixture, and finished up in a little over an hour. (As soon as I heard "gas leak in the crawl space" I was bracing for weeks of no stove and expensive work, but this wasn't the case.) In all, pricing was reasonable, response was always fast (by phone and in person), my stove works, and they made sure everything done by an iffy handyman was no longer dangerous. In my search for plumbers, I noticed that all area plumbers had mixed reviews. Also, as he was leaving it came up that he knows my uncle and does work for him, and my uncle is a SUPER diligent perfectionist about home repairs and safety, and my uncle would definitely only use a great plumber. And he's a great plumber.

Left kids to do the job. Connected drain to vent line. Total disaster. Would definitely NOT…read moreRECOMMEND. BEWARE!!

Mike is excellent to deal with and very reasonable with his prices…read more I had some of my old cast iron waste line changed to PVC as well as a few valves fixed and a baseboard heat extension in a new room we had recently built. He showed up on time, stayed in touch and relayed everything to me that he was doing and what was next. Highly recommended.

John, the founder of this company, has come to my home twice in the last 5 years. Each time, he…read morediagnosed t he problem and cleaned the parts as opposed to doing unnecessary, costly replacements that I know any of the incompetent, unscrupulous, drunk, or sloppy plumbers I had here in the past would have fooled me into doing. Yes, that bad. I even had a plumber come and take a hard to find part with him and never came back or returned my calls! John is a master plumber who is professional, extremely competent, clean, reliable, honest, and kind. He is easy to reach and arrives when he says he will. I highly recommend this company! Elizabeth Quirion, Copiague, New York

From the owner: We are a small business specializing in emergency repairs for gas boilers and any other plumbing in…read morethe house .Family owned and operated by my Son and I.we appreciate your business.