HSM Piping & Heating manager, please cancel the water heating contract on 4310 Gunther Avenue due…read moreto worker Keno took $8,000 cash from me Teresa Wong in 2021. I contacted Keno to stop the service due to insufficient $12,000. I asked him to refund $8,000 back to me at that time. He said his business owner cannot return the devices for money. So I told him that his boss can write off the new boiler device at end of year tax return. And then Keno never got back. I called the manager of the office Adam who answered me not be notified this big problem from Keno. I really need back this money. Although I sold my house in 2024, I am a widow unemployed senior who demand the justice of this case. Anybody, please read this whole message to the claim public places for my necessary procedure to get back the money. I am hard earned income survivor all these times.

DO NOT EVER USE THIS COMPANY UNLESS YOU WANT TO BE SCAMMED. . WE experienced a flood in our…read morebasement 2 weeks ago and this guy Ackeno was called and showed up to access and make the repair. After attempting to snake out the problem???? With no success He then went on to say that there was a clog in the pipes and the entire bathroom shower pipes would need to be replaced for $10,000. We must have looked as though we were born yesterday. Long story short... this guy Ackeno charged $1500 for a problem he NEVER fixed. Another Plummer from Angie's list was called in for the repair that HSM failed to complete and this second plumber exhibited such integrity he showed up and quickly accessed the minor clog problem by removing a washcloth that was clogging the drain under the shower area for a reasonable price of $250. ALL I WILL SAY IS BUYER BEWARE OF HSM IF YOU DON'T WANT TO BE RIPPED OFF AND MAKE SURE YOU ARE DEALING WITH A LICENSED PROFESSIONAL.

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the…read moresame business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past. I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to "fix" other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $718 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered "serious additional issues" while replacing it. If they found "additional issues" why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the "other" plumber who did the work deleted them!!!" MY husband reminded me he asked this plumber for an itemized bill because "hardware" and "parts" is hogwash! My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one! Received FOUR different total charges...intially $1800, then $1500, then told dont pay anything via phone, then after I asked him to confirm that via text he texted $1100, then sent another bill for $1500. Absolute INSANITY!

I often prefer to YouTube repairs and not admit I need help. Or I call my landlord...I know my…read morelimits. After an entire morning of failed attempts to declog my bathroom sink, my wife reminded me that professionals actually know how to do it. We called and they were available that same day! Such a rare thing in NYC - rates were fair ($135 to snake it out - cash or check). He did arrive later than anticipated, given a 4-5pm window but didn't arrive until closer to 630pm - to his credit he accidentally went to a similarly-named street further away. All that aside, he was quick, efficient, and now I brush my teeth with the greatest of ease.

This was -- hands down -- the best experience I've ever had when it comes to plumbers. My hot water…read moreheater broke; National grid had to come shut off the gas because it was dangerous and GENER called back right away, got on the phone with National Grid and was at my home within 2 hours. They were capable, kind, FAIR, knowledgeable and calm. They fixed my water heater, reassured me, and then noticed something that was wrong with my shower head and offered to fix that too. Good people, great plumbers. Save their number. You'll want to call them. Best plumbers around.

I was so impressed with how fast these fellas responded. When they arrived, they got right to work…read moreand provided excellent service. They even went the extra mile to work on a tiny drip from a vintage fixture. They were extremely friendly and professional. Highly recommend them!

I had a gas leak discovered upon an installation of a new stove…read more I called Clearflo and they answered immediately. They were able to come to my house the next morning to replace the piping and gas hose. The technician were prompt, thorough and completed the repacement parts in a timely manner. I have used ClearFlo for many years and have always been satisfied with their work. Plumbing work can be expensive but worth it with company.

They can start by showing up to do the work as promised. Took my deposit almost 2 months ago…read more(3-18-25). Supposed to have started the job May 13th. Not answering my texts or calls.

I've reached out a few times to Sessa Plumbing in the past without success…read more Also, it's worth noting that the former owner of Sessa plumbing has a different address and business name "Robert Sessa Plumbing." The website states he's a "Licensed Master Plumber since 1978 and the founder and original owner of Sessa Plumbing & Heating, (NO LONGER AFFILIATED)" Mystery solved. There are 2 separate entities- 1) Sessa Plumbing and 2) Robert Sessa Plumbing. FYI - Robert Sessa Plumbing has a You Tube channel that's pretty good - if you're interested in learning about plumbing suggest checking out some of his videos. It's a good idea to have some basic knowledge on this topic - especially when you're doing maintenance & repairs - helps to make better decisions.

Sessa did extensive work on our basement. The owner and his team were prompt, communicative, and…read moreextremely diligent. He had a direct line of communication with our contractor, which was our biggest concern as our contractor was adamant about using his plumber. Getting a hold of him was easy. This was probably one of the biggest jobs we have done in the house and it was the most seamless. Glad we went local, glad we went Sessa.

I thought my tenant had a leak under her kitchen sink. I called Dowin, based on a referral from a…read morefriend who had used him two years ago (and saved his info because he did a great job). I sent him some pictures and he came same day to take a look. He gave me an honest evaluation and told me I didn't need his services. So I didn't end up using him but I give him 5 stars for: - Same day - Honesty - Knowledge - Thoroughness

Dowin was fast, on time, reliable and very competent. Thanks to Dowin, I have a new functioning…read morebathroom. He is honest and efficient, and lucky for me, he was available on short notice to deal with the emergency. Definitely recommend.

Be careful. These guys are crooks. They will overcharge you and by over a thousand dollars more…read more They did that to me over a hot water tank replacement which had reached its' expiration date. They charged me $3,375! Another plumber was baffled when he heard. Wish I never met them.

Our 15 year old Burnham boiler blew out and died during the coldest week of the year. Jimmy and his…read morecrew, responded quickly, and professionally. Jimmy is very well informed about these types of systems and recommended replacing the boiler with the same model. With the right installation ( ours was not ), the new boiler should last 25 years. Jimmy and his team, removed the broken boiler in a matter of hours, cleaned up, and came back a couple days later to install the new one. Works great, little stinky because it's new, by otherwise we are nice and toasty. Jimmy explained all the details and building requirements we needed to know. I would highly recommend giving them a call.