Kyle's jewelry is such a great find!!!! I wish I had known about it sooner, you have to visit. They…read morehave beautiful items and do incredible custom work. They also are my go to for any jewelry repairs. Outstanding customer service!!! Highly recommend!!!!

What a wonderful find! I live in Austin, but I heard about this place and had to come check it out…read more So glad I did! I got a gorgeous gold necklace and earrings of very high quality at an excellent price! I am definitely coming back when it's time for my next splurge. Thank you!

Had a wonderful experience coming here. Really came through and was kind and inviting. Would…read moredefinitely come back here for future needs.

Abraham has worked on half a dozen of my watches. He has always done an excellent job -- at a fair…read moreprice no less. I'm glad I discovered his shop.

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Very professional and accommodating for quick service…read more Reasonable prices for a battery and watch band. Thanks!

I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

Great service, price and turnaround time (4 working days) to replace the face on my Rolex.read more

My vintage Rolex Air King had a small bit of water in it. Before they worked on it they charged my…read morecard over $600. I had it for just a few weeks and yesterday (6/3/26) it stopped. I decided not to take it back because I just don't feel comfortable letting them have it again. I'm not certain their techs are Rolex certified. Now it's on the way to Rolex in Florida. If you have a Rolex you may want to think twice about letting them service the watch.

Super friendly and great price! I went to get a quote for sizing a silver and diamond band down…read more They only charged $60 for mine, when the Fast Fix store in Stonebriar Mall wanted $200. They also fixed a couple the bends in my rings for free. I recommend them and will use them again. :)

This place is so great - I'm visiting from out of town and needed a new gifted watch sized and…read moreAngie could not have been sweeter, faster, or more patient when we had to adjust it a few times to get it just right. And even better... it was free!! They also had gorgeous jewelry and vintage designer watches in their cases that I'll definitely be back to take another look at when I'm back in Dallas again. 10/10 experience!

Peter was very knowledgeable and helped me out quickly. As a new customer, I felt very at ease!read more

Happy customer chiming in. I didn't realize there were so many positive 5 star reviews when I…read morestarted shopping there. But now that I've experienced two positive shopping experiences. I can say without a doubt agree on what other reviewers are saying. Customer service is top notch and their watch department is fabulous. I had no discomfort or reservations in purchasing high dollar items. Will certainly be back.

I brought my engagement ring here for a repair after a recommendation from a coworker and I am so…read morehappy with the quality of work and price! The setting on my diamond was bend and a prong was slightly loose. A corporate jewelry store quoted me almost $600 for these repairs, plus an eight-week turnaround. Old Town Jewelers was able to fix my ring in five minutes, and only charged me $35, and he cleaned professionally for free. His work was impeccable, and my ring is back to new! I will definitely be back!

My moms watch had a pin come out which made it fall off and she almost lost it! I told her to go…read morehere and she was able to get it fixed within 10-15 minutes and is so happy that it's fixed. 10/10 recommend

If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

A few years ago we were looking for a jeweler to replace my engagement ring. We happened to come…read moreacross Gem Classics after lunch. On our first visit, we met Gabe. He was extremely welcoming and knowledgeable. When we got married, he customized my beautiful wedding band and also was able to repair a family heirloom, which was part of my wedding gift. We feel like family on our visits. I highly recommend Gem Classics.

Excellent jeweler! The owner specializes in custom jewelry & will work with clients on design &…read morejewel preferences. He has some lovely specialty jewelry, by featured artists, as well as a small, but diverse selection of earrings, pendants, bracelets, etc. I am always greeted in a friendly manner & made to feel a valued customer.

Brian Fitzgerald is a great jeweler. He knows his stuff and is very personable and honest . He has…read moredone quite a few things for me over the years, and I've always been very pleased. I highly recommend him for your jewelry needs.