Kyle's jewelry is such a great find!!!! I wish I had known about it sooner, you have to visit. They…read morehave beautiful items and do incredible custom work. They also are my go to for any jewelry repairs. Outstanding customer service!!! Highly recommend!!!!

Kyle's Jewelry, in Lewisville Tx, was able to repair my pendant while I waited. The gentleman that…read morehelped me was so very kind,and helpful. I will definitely shop here again.

Very professional and extremely fast service! I needed a few…read morelinks removed from my watch band and they were able to accommodate me as a walk-in with no appointment. I was in and out of there within 10 minutes with service complete! Highly recommend

Googled a nearby watch store and this business came up. Took a vintage watch to have additional…read moreholes punched holes punched in the band. Joseph was helpful and accommodating. Will return for future needs. Thank you, Joseph!

Fast Fix has been great with my Michele watch. Last year I went to them for the first time for a…read morebattery replacement but didn't have the time (estimated 3-4 hours) to wait for a cleaning. Eventually I finally found myself back in store to get a much needed deep clean, and they did a phenomenal job. For reference, the battery replacement was $92.01 (June 2024) and the cleaning was $64.95 (November 2025).

I had a very disappointing experience at Fast Fix. They did warn me there was a possibility my ring…read morecould break or lose shape, and I told them I trusted their judgment. Within seconds of attempting the repair, they broke it. What I don't understand is why they didn't take their own experience and profession into account and simply decline the repair if it was that likely to fail. As a mechanic myself, I know what I will and won't break. And if I advise a customer to do something and it breaks because of my actions, I take responsibility for it. They did polish the ring and it looks nice, but that's about the only positive I can point to. Instead, they wanted to charge me $70 to fix the damage they caused, then recommended adding a shank for over $200, with the ring not ready until the next day. That's not accountability, that's passing the cost onto the customer. Overall, poor judgment, poor handling of the situation, and a really frustrating experience. I won't be coming back.

I got my watch battery replaced! Didn't need to leave it for battery replacement- done while we…read morewere there! Quick and friendly! Will definitely go back!

Elite Jewelers did an amazing job restoring an old ring of my wife's that had been broken. They…read morerepaired it beautifully, polished it until it looked wonderful again, and even presented it in a brand-new box. That extra touch was incredibly classy and made the whole experience feel special. Everyone was friendly, knowledgeable, and clearly very skilled at what they do. I could not be happier with the result and would highly recommend them!

We have been letting Texas Jewelry work on our rings for years…read more These guys are the best in the business. I have no doubt you will find them to be professional, friendly and very good to deal with.

I came in based on the high reviews with a loose stone for an engagement ring on a hard deadline…read morefor the trip where I would propose. Desiree was incredibly knowledgeable and helped me purchase the ring in the perfect size, style, and setting. The turnaround on the finished ring was very short, especially considering having to have a ring shipped to them and in just a few days, it was ready for pick up. Excellent quality craftsmanship. I can't thank the entire staff enough that helped piece together the perfect ring and taking a lot of the stress out of the entire process. (PS she said yes and loves it)

Got the clasp on my gold chain necklace replaced. They did a fantastic job using 14k gold. The…read morejob was turned around sooner than promised, and they gave me a great price on the repair. I would absolutely use Watches Etc again!

Limited selection, damaged/scratched inventory, terrible customer service and awful return/exchange…read morepolicy.

My moms watch had a pin come out which made it fall off and she almost lost it! I told her to go…read morehere and she was able to get it fixed within 10-15 minutes and is so happy that it's fixed. 10/10 recommend

I brought my engagement ring here for a repair after a recommendation from a coworker and I am so…read morehappy with the quality of work and price! The setting on my diamond was bend and a prong was slightly loose. A corporate jewelry store quoted me almost $600 for these repairs, plus an eight-week turnaround. Old Town Jewelers was able to fix my ring in five minutes, and only charged me $35, and he cleaned professionally for free. His work was impeccable, and my ring is back to new! I will definitely be back!

Took my great grandmothers mantle clock which needed some TLC. Incredibly knowledgeable…read morefather/daughter team. Took incredibly good care of it & fixed it. I really appreciated the aftercare refresher, warranty & offer of telephone support. Beautiful selection of clocks available to buy, could browse for ages. Gorgeous grandfather clocks!

I brought in a pocket watch with a detached second hand and they fixed it and replaced the battery…read morein all of fifteen minutes. They explained everything that they had done and answered my questions. Friendly, knowledgeable staff and reasonably priced.

Scott can fix almost anything, he doesn't take long, he's not expensive, and he's got a great…read morepersonality! He's been on Lower Greenville for YEARS.

Came here to try and get my Movado smart watch up and running. The guy is great. He took the watch…read moreapart tested the battery told me the battery was good and I didn't need a new one. Apparently the watch might have been needing a little clean out and when he put it back together, it was running perfect like it should. I didn't have to leave it. I sat right there while he did it. The guy is great. He's got other great stuff in there. I saw a beautiful what looked to be vintage ladies watching in there. I think I have to go back and look at it again lol but he's got stuff to clean your jewelry too. I highly recommend this guy.

Took some jewelry there Sibby was so nice I'm also going to design my rice and have them make it…read morefor me this place is amazing

I have used America's Gold & Diamond Exchange several times. The service has always been…read moreprofessional and friendly. They were patient with us to answer all my questions. Steve S.