I have an old watch that was my grandfather's. I brought it to a jewelers and after 2 months they…read moresaid they couldn't fix it. He suggested Hero's so I just went there, told him the problem and requested if he could fix it and within an hour he had fix it. How can you beat that? You can't. He explained what he had done and he actually had the parts as it was very popular. The value was amazing. Compared to what I was going to have to pay. I would definitely recommend this place. The owner was welcoming, knowledgeable, pleasant and delivered the goods.

Avery was incredibly generous with his time and expertise. I didn't realize he was appointment only…read moreand he graciously let me roll in and talked to me about my two watches at length. I thought one was not genuine, but he took a close look and said it was, which was a lovely surprise. 10/10 will absolutely go back (with an appointment this time!)

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Wow! Small shop with a lot of charm, or should I say Chime? They offer honest options on fix-it's…read morebrought in and if it's outside their realm of craft, they'll offer you recommendations to others in the business. Cuckoo clocks are one of the pieces that will be referred to another time keeper. Watches are able to get re-energized with a new battery and wall clocks can get a new chime and on time! Other timekeepers pieces in the shop are looking for a new home.

Very kind, helpful, and honest service. I also enjoyed seeing the shop filled with mechanical…read moreclocks and watches in various stages of repair. Clearly someone who is dedicated to his trade and takes pride in honoring the craft of clock and watchmaking.

Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

Great jewelry store. Has a great selection of rings necklaces watches earrings and charms for your…read morebracelet. They also resize rings.

What could improve?Everything. I was way overcharged for 4 gold prongs on a ring which held great…read moresignificance to me. When I picked up the ring, I quickly discovered that my hair was getting stuck on a prong. Mark took it and said it could be a couple of days.... Why a couple of days when it's just a matter of pushing down a prong? I then picked it up again and it was still catching my hair! Again he said it would be a wait. The reviews are stellar, but I would honestly advise my worst enemy not to use De Grandpre jewelry store. A painful experience for me.