1. Sayegh Jewelers

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Chicopee, MA

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Sayegh Jewelers

3.7 (3 reviews)
Closed • 10:00 am - 5:00 pm

Services - Sayegh Jewelers

Jewelry repair

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6 years ago

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Hannoush Jewelers

Hannoush Jewelers

(28 reviews)

$$$

I bought them a Movado watch I end up paying $3,000 and they said the weekly payments was going to…read morebe $75 a week I end up paying $275 monthly with the app they got for financing karma and they said the payments were going to be low and they lied to me and and I want to watch and the watch the battery never work then it took 2 weeks just to get to watch back and they charge me we're supposed to be in the policy

I was asked to write a review, so here it is. I had a less-than-satisfactory experience here. I…read moreused their "leasing" service, Acima, to do the payment plan for a ring. They explained that there was a $59 fee for using the service, but as long as I paid within 90 days, I wouldn't pay any more than that. When I got home that night I looked more closely at the Acima app and it was showing me that I owed $100 more than what was agreed on, plus more tax so the final price would end up being about $130 more than what we were told. I went in to cancel everything. Even though the ring was final sale, I still hadn't picked it up because it needed to be sized. When I went in, another guy who was not the one who sold it to me told me I must be mistaken, that there are fees that would have been explained to me. He told me to come back in a couple of hours to speak to the manager. I went back and talked to the manager and again, was told about the $59 fee, and how I must be mistaken. I showed him the document from Acima saying that I now owed $130 more than was agreed upon. To his credit, he was kind, and very transparent, which was great. He called someone from Acima, and put him on speakerphone so I could listen to the conversation. The guy ended up explaining to him that yes, there was an additional $99 "early purchase fee" added on, plus tax. Once off the phone, the manager of the store, and the man who sold me the ring both said they didn't know about that extra fee. Ok, fine. I was told that if I wanted to keep the ring, they could help me out in the future, but at this point the whole experience was soured for me and I just wanted to return it. I only ended up losing $10 to this Acima company, I just still had to pick up the ring so I could then send it to them, because they owned it at this point, rather than the store. I want to say that everyone who helped me was very nice, and completely friendly and welcoming. From the sales associates to the manager and assistant manager of the store. I have no problem with any of the gentlemen who assisted me with my purchase, and then the return. I just find it unacceptable that they "didn't know" about a large extra fee, from a company that they use for financing. This was supposed to be an engagement ring. My boyfriend and I are not wealthy, and it was a relatively inexpensive ring. To pay $130 more than what was agreed upon is just absurd. If you pride yourself on your business, why partner up with a scammy financing company like Acima?

Smith & Son Jewelers - Jorge Revilla--Spain Diamond Slivers NEW IN STORE NOW!!

Smith & Son Jewelers

(37 reviews)

$$

Smith and Son Jewelers - The only jeweler choice! I have…read moreworked with Andrew several times over the last decade.I can't say enough positive things about this master jeweler. He truly is a magician.Everything about my multiple experiences was A++. Customer service, pricing, design, communication, and especially his craftsmanship is top tier.Andrew designed my first engagement ring around 2010.I returned to him again from out of state to redesign and refresh our first rings' look he had designed. A completely new design with many new diamonds.I was able to trade in and then upgrade Andrew's original custom ring from over 10+ years prior and provide my wife something different and special at our 10-year anniversary mark.I actually worked with Andrew from Maryland on my revisited experience and he made the process easy and convenient without ever having to step foot back in his Massachusetts stores.I vouch for everyone looking to get service done with my honest and utmost approval and trust in Andrew Smith service and craftsmanship. Full confidence with 0 disappointment.I would recommend Smith and Sons 1000x over to anyone who asks and would urge those considering their inventory or the need for custom designs to go no further than Smith and Sons.Thank you Andrew and I wish you all the continued best! It was a pleasure working with you both times over the years on items that could have easily been stressful, but you eliminated any such feelings with what is normally a large stressful investment with unlimited options for customers.

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

Sayegh Jewelers - jewelry - Updated October 2026

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