Amazing service and quality workmanship describes Brad Matthews Jewelers to a "T"…read moreNice to work with an independent jeweler rather that a big chain were as we received personal attention from the owner himself We traveled from Maine and it was worth the trip !!

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

Hollister's associates were fantastic. I sent over a message inquiring about their process for…read moreselling some old jewelry, and out of the 7 local jewelers in the area, they were the only ones to respond to the inquiry without a follow up call. They were extremely quick, courteous, and knowledgeable, and assessed my pieces at a fair price. Don't be like me and waste an entire Saturday getting quotes; these guys are the real deal! If I ever do another jewelry purge, I know that I'll go back to Hollister. I really appreciate the service and couldn't be happier!

Great place to buy coins and precious metals. Purchased 90% silver coins on numerous occasions and…read morethey are always fairly priced.

My husband and I was referred to Stevens Diamond Jewelers over a year ago as we were new to the…read morearea and looking for a jeweler to custom-make a diamond pendant, purchase new jewelry, and watch repairs. Since day one, Eric and his team has provided excellent customer service and been so helpful! We have done business with them a few times now and, we are 100% pleased with the service. This jewelry store is fantastic, friendly, and fast which is why my husband and I will always go to Stevens Diamond Jewelers for our new jewelry purchases, advice and repairs.

Really enjoyed meeting with the owner for him to look at a diamond ring I inherited. He was very…read moreprofessional and friendly as well as extremely knowledgeable. Beautiful store, I will be back.

Hannoush, another business represented at the Bridal Expo at the Big E, was a name I wasn't…read morefamiliar with, but made a reminder to check out. They have several locations, including one in the Eastfield Mall (closer to my home), but since we were looking at rings at Holyoke Mall, we stopped in. The store is very clean, well laid out, with plenty of selection. I felt their wedding bands and engagement rings had a much heartier representation than other businesses I'd seen. There were plenty of staff members around to help, and the gentleman who assisted us (wish I could remember his name!) was very polite, patient, and not at all pushy. We sorted through display after display, and all the while, he was very attentive to what I liked and didn't like, and what would compliment my engagement ring best (an heirloom from Jamie's family). He suggested he have my ring cleaned while we looked, a service much appreciated but not always offered. It was the full-on ultrasonic cleaning, not just with a polishing cloth, and my ring sparkled! We did peruse quite a bit of bridal jewelry. They have something to cover all price ranges, from affordable to high-end. He never made us feel like our budget was too modest, or that we couldn't get something stunning for that price. Although I didn't really find anything to my liking, Jamie did spend quite a bit of time talking with him about men's wedding bands; he was very knowledgeable and gave us a lot to think about. While we may not end up getting anything at Hannoush Jewelers, it was a positive experience and I'd consider using them again in the future. I always appreciate a business that doesn't employ high-pressure sales tactics, and I'd be surprised if they make commission at all.

I bought them a Movado watch I end up paying $3,000 and they said the weekly payments was going to…read morebe $75 a week I end up paying $275 monthly with the app they got for financing karma and they said the payments were going to be low and they lied to me and and I want to watch and the watch the battery never work then it took 2 weeks just to get to watch back and they charge me we're supposed to be in the policy

We had an absolutely fantastic experience at Murduff's!!! We walked in with some high level ideas…read moreof the type of piece we were looking for but wanted to consult with knowledgeable jewelers. Maddy was so incredibly kind and generous - she spent 1.5 hours (!!!) patiently bringing out samples of jewelry so we could get a better idea of what we wanted and how it would look in person and walking us through the pros and cons of various types of jewelry settings. I knew I wanted something beautiful and delicate but figured it would be challenging to find something delicate with integrity to keep the gems secure - Maddy pulled out the most beautiful, dainty piece and it was perfect. I'd spent so long looking for a piece I figured it was impossible but Murduff's has fantastic inventory and a great selection. Highly recommend - absolutely beautiful jewelry and everyone is so kind and patient.

I had a complicated request to make a new ring...using large stones, diamonds and antique gems…read more Viola-Mia's creativity was astounding!She carefully and patiently listened and adjusted the design and then the fitting so that it looked great and fit so comfortably! Recommend her without hesitation!

Awesome place. As far as pawn shops go, you generally get the same mediocre service. Not with this…read moreplace. Pleasant Street Pawn, and specifically the owner, has been one of the best pawn shop experiences I've ever had. Have been going there well over a year now and the service remains stellar. Whether it be shopping for Jewelers, or looking for a collateral loan or repairing watches this is your place. Trustworthy is not a word I typically associate with pawn shops but this place is great. The owner also designs and creates jewelry so ask him if your looking for custom work. All work I've had done has been exemplary, and his prices are fair. The store itself may appear small inside, but ask if your looking for something and chances are he will have it or be able to help you find it. Awesome place.

The BEST! Go see him asap! He will beat any quote and his pride in his work shows through his…read morecustomer service and the quality of the pieces he creates. Under budget, over delivered and a week early! Asmar is your guy - GO SEE HIM!

Smith and Son Jewelers - The only jeweler choice! I have…read moreworked with Andrew several times over the last decade.I can't say enough positive things about this master jeweler. He truly is a magician.Everything about my multiple experiences was A++. Customer service, pricing, design, communication, and especially his craftsmanship is top tier.Andrew designed my first engagement ring around 2010.I returned to him again from out of state to redesign and refresh our first rings' look he had designed. A completely new design with many new diamonds.I was able to trade in and then upgrade Andrew's original custom ring from over 10+ years prior and provide my wife something different and special at our 10-year anniversary mark.I actually worked with Andrew from Maryland on my revisited experience and he made the process easy and convenient without ever having to step foot back in his Massachusetts stores.I vouch for everyone looking to get service done with my honest and utmost approval and trust in Andrew Smith service and craftsmanship. Full confidence with 0 disappointment.I would recommend Smith and Sons 1000x over to anyone who asks and would urge those considering their inventory or the need for custom designs to go no further than Smith and Sons.Thank you Andrew and I wish you all the continued best! It was a pleasure working with you both times over the years on items that could have easily been stressful, but you eliminated any such feelings with what is normally a large stressful investment with unlimited options for customers.

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more