Amazing service and quality workmanship describes Brad Matthews Jewelers to a "T"…read moreNice to work with an independent jeweler rather that a big chain were as we received personal attention from the owner himself We traveled from Maine and it was worth the trip !!

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

Smith and Son Jewelers - The only jeweler choice! I have…read moreworked with Andrew several times over the last decade.I can't say enough positive things about this master jeweler. He truly is a magician.Everything about my multiple experiences was A++. Customer service, pricing, design, communication, and especially his craftsmanship is top tier.Andrew designed my first engagement ring around 2010.I returned to him again from out of state to redesign and refresh our first rings' look he had designed. A completely new design with many new diamonds.I was able to trade in and then upgrade Andrew's original custom ring from over 10+ years prior and provide my wife something different and special at our 10-year anniversary mark.I actually worked with Andrew from Maryland on my revisited experience and he made the process easy and convenient without ever having to step foot back in his Massachusetts stores.I vouch for everyone looking to get service done with my honest and utmost approval and trust in Andrew Smith service and craftsmanship. Full confidence with 0 disappointment.I would recommend Smith and Sons 1000x over to anyone who asks and would urge those considering their inventory or the need for custom designs to go no further than Smith and Sons.Thank you Andrew and I wish you all the continued best! It was a pleasure working with you both times over the years on items that could have easily been stressful, but you eliminated any such feelings with what is normally a large stressful investment with unlimited options for customers.

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

Hollister's associates were fantastic. I sent over a message inquiring about their process for…read moreselling some old jewelry, and out of the 7 local jewelers in the area, they were the only ones to respond to the inquiry without a follow up call. They were extremely quick, courteous, and knowledgeable, and assessed my pieces at a fair price. Don't be like me and waste an entire Saturday getting quotes; these guys are the real deal! If I ever do another jewelry purge, I know that I'll go back to Hollister. I really appreciate the service and couldn't be happier!

Great place to buy coins and precious metals. Purchased 90% silver coins on numerous occasions and…read morethey are always fairly priced.

My partner and I came in only intending to ask some questions and get a couple quotes for two…read moreengagement rings, but we ended up buying two custom rings here. The customer service at Furnari beats the service at any bigger chain, and we quickly realized that this would be our final stop for ring shopping. We had an idea that was a little ambitious for our price target and they really made it work for us and did not cut any corners; we got extremely high-quality rings without totally breaking our budget. We were helped by Brittney Preston at the Holyoke mall location and, even though we live an hour and a half away, we will be coming back here for just about any other jewelry expense. Absolutely positively highly recommend it here.

Outstanding service, great value. fair prices and staff are very polite and kind. They can find…read moreanything for you.

My boyfriend went today to get his Citizen watch sized and he was very pleased with the exceptional…read moreservice. Excellent store.

Local family-owned jewelry store with international selection and exceptional, friendly service…read more The staff selectively chooses pieces that are of the best quality and beauty. They always have a wide selection of modern, timeless, and trendy pieces to fit different occasions. Furthermore, the hardworking staff is willing to work with you to customize and personalize jewelry to ensure you are getting exactly what you imagined. If there is something they do not have in store, they will try to do their best to get it in stock. The few pieces that I own are among my favorites! I cannot recommend this place enough. 5/5 stars!

Really enjoyed meeting with the owner for him to look at a diamond ring I inherited. He was very…read moreprofessional and friendly as well as extremely knowledgeable. Beautiful store, I will be back.

My husband and I was referred to Stevens Diamond Jewelers over a year ago as we were new to the…read morearea and looking for a jeweler to custom-make a diamond pendant, purchase new jewelry, and watch repairs. Since day one, Eric and his team has provided excellent customer service and been so helpful! We have done business with them a few times now and, we are 100% pleased with the service. This jewelry store is fantastic, friendly, and fast which is why my husband and I will always go to Stevens Diamond Jewelers for our new jewelry purchases, advice and repairs.

I bought my girlfriends watch here for Xmas last year and she loved it. My last purchase was a ring…read morefor her birthday. They had given me a discount for already been shopping with them once and they sized everything up and had it to me very quickly. Everyone was so nice and not pushy at all with the sale. Thanks again!

Great visit. Tim expertly replaced my watch strap while I waited. Excellent friendly service. Staff…read morewas very friendly and helpful. I was only charged $10 for the service which I thought was a tremendous value. While I waited I had a chance to take a look at their large selection of Citizen watches - that brand has come a long way in the past 20 years. A beautiful collection of really good looking timepieces. Thank you Tim and the entire team for being simply excellent!

I'm very impressed with Hannoush Jewelers on Boston Rd Springfield, ma. Took in a tennis bracelet…read moreto shorten it, and it was done in 3 days ! They did a great job! Francesca

I travel 40 minutes from Ludlow to purchase and any repairs to De Grandpre jewelers!! Very…read moreprofessional and great Service. wouldnt go any where else. Thanks Mark for your great service!!!

I was asked by Mark why I didn't bring the ring back.... I…read moreDID! THREE TIMES And I believe $250 to repair four prongs shouldn't cost that much! I would highly recommend avoiding this jeweler. He never even apologized for the trouble of having me to come back to the shop more than once!