Super nice guy helped me fix my necklace that would've otherwise been unrepairable very…read moreknowledgeable and willing to go above and beyond to help cant recommend enough!

My first time at Aurora Jewelers, and I was there just to drop off something to get engraved for a…read moregraduation. I met Jimmy, and we nerded out on the Star Wars item I had - we talked for quite awhile about what I wanted on the item and our families. What a nice guy! A few days later I get a text telling me it was all finished. It looks great and I am so happy to support a local business with such amazing customer service! (And while I wasn't in the market right then, he has some beautiful rings in the store)

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

A Great local business! Brad Matthews is the only master jeweler in this area. He is amazing at…read moremaking and creating special pieces! I went to him to get an appraisal, a new setting and bands. He went above and beyond to make sure my needs were met and he kept in contact with me during the process even staying late to finish the pieces! They came out absolutely GORGEOUS and I'll never go anywhere else but Brads! He also has a great approachable quality. Thanks again Brad Matthews! 5 stars!

If I could give zero stars, I would. I went to Hannoush Jewelry for a simple second opinion on some…read moregold jewelry, and the man working there was dismissive from the moment I walked in. He asked if I had "done my homework," and when I said I wanted to hear their offer before mentioning the first quote I'd gotten, he became annoyed, pushed my box back at me, and basically ended the interaction. I've never been treated so poorly in a jewelry store. I will NEVER go back. Save yourself the frustration and go to Murduff's at 90 Main Street, Florence -- they were respectful, honest, and actually interested in helping.

I desperately needed a watch battery changed for a graduation gift. I parked in the 15 min spot for…read morefree right out front and they were done in time so I didn't have to pay or worry about a parking ticket. The grad loved her gift. Best of all, it comes with a 1yr warranty. I accidentally put my review on the wrong location. Corrected.

SUPER friendly and helpful staff. Seriously could not have been more pleasant and accommodating…read more Lots of great stock, much more than I expected from looking at the outside. Highly recommended!!

Polite, courteous, and knowledgeable staff! The people are very professional! I brought a watch in…read moreto have links taken out, as the bracelet was too large. The jeweler took her time and adjusted the links, three times until she got the links just right without pinching my wrist when I put it on and took it off. She answered my questions about Citizen Eco Drive solar cell watch "batteries ". She really took her time to explain the process for when my watch battery needs replacing. In addition, I needed my Promise Ring to be repaired, and Hannoush put a rush order on the repair, which was very helpful. Their prices are reasonable, too.

I received a new LIV quartz chronograph watch as a gift. I needed to have the SS band made smaller…read more- so I just stopped in to Zabians Fine Jewelers and was impressed that they took me right away, the sizing was done and the links were removed by the owner in a couple of minutes. I was thoroughly impressed. Imagine I Was in the market for a piece of jewelry. Such a wonderful family Thanks Mo. Arthur

My parents had the most wonderful experience at Zabian's. After going to a jewelery store in…read morePittsfield that wanted $40 to replace a watch battery and wanted her to leave her watch for several days, Zabian's charged $10 and completed the task while they waited. They felt they were treated so fairly. And then, they discovered the fabulous selection of men's clothing next door. They (and we) will be returning! Thank you Zabian's.

The staff is as friendly as they are knowledgeable. I had a very minor repair that needed to be…read moretaken care of and they were just as courteous as if I was buying a huge rock! Kudos to Lisa!

Horrible experience and I will never do business with Richards again. I am happy to say that I…read morewent to Baribault Jewelers of Glastonbury, CT which offers only the finest Tacori engagement rings.

Beautiful watch and jewelry selection, the only jeweler in Hartford worth your time. Knowledgeable…read moreowners, willing to go the extra mile to make sure you're taken care of.

Great place! Great service! Highly recommend! The store's owner as well as his wife are the kindest…read morepeople. They really took good care and we're a huge help.

I've recently shopped in Springfield for years for my jewelry. I Priced a heavy gold bracelet 60…read moregrams and I couldn't believe the price was $1200 less in Ware than Springfiel. Also, my wedding ring and diamond was $1800 less for the same exact diamond and band I had priced out in Springfield after I went to three places.No pressure or upsale ,made me very feel very comfortable.

I stopped in here today to have a watch re-sized to fit me. The jeweler measured my wrist and…read moreremoved links from the watch to fit me perfectly. He was able to resize the watch while I waited. I was in and out of the business in less than 10 minutes, AND the price was more than reasonable. While I waited, I took a walk around the showroom. There were many beautiful pieces of jewelry including very unique men's and women's rings. The service was friendly and courteous. I will most definitely do business there in the future.

Great jewelry store. Has a great selection of rings necklaces watches earrings and charms for your…read morebracelet. They also resize rings.

What could improve?Everything. I was way overcharged for 4 gold prongs on a ring which held great…read moresignificance to me. When I picked up the ring, I quickly discovered that my hair was getting stuck on a prong. Mark took it and said it could be a couple of days.... Why a couple of days when it's just a matter of pushing down a prong? I then picked it up again and it was still catching my hair! Again he said it would be a wait. The reviews are stellar, but I would honestly advise my worst enemy not to use De Grandpre jewelry store. A painful experience for me.