5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

HIDDEN JEM!!!!! I knew this jewelry store since I was a kid and they are still fixing broken…read morejewelry, watches, and other things right in front of you!! New and some used jewelry available for purchase and the prices are great!! Getting engaged well let me tell you Jared may have more but they don't have the same feeling you get from someone who has been in business for as many years as they have and with so much repeat business!!!!! Go check out this shop you can thank me later!

I've been going to Cheifs for over 5 years. Dave has always been there to help me. The prices are…read moreamazing. I've had a lot of jewelry fixed there. I also purchased different kinds of jewelry. The service cannot be beat. Thank you David for always being there when I need you.

I have a vintage pink pearl necklace that I love. Years ago, my grandson pulled on them and they…read morebroke, sending beads everywhere. I retrieved as many as I could. These wonderful people restrung the pearls and I still wear them 12 years later. I have some new things to bring to them and have confidence that they will do whatever they can to repair what I have.

I can't say enough about Tebeca Jewelers. I lost a diamond in my wedding band. I was so anxious and…read morenervous about where to bring it and about leaving it with someone. I asked for recommendations on Facebook and this was one of the suggestions. After a lot of research and reading reviews, I chose to go to Tebeca. I couldn't be happier with my decision to do so!!!! The owner is so nice, she made me feel very comfortable leaving my ring with her. When I picked it up a couple of days later, I couldn't believe how beautiful and perfect it looked!!!

April, Carolyn and Kathy! Thank you for being genuine and wonderful!! You stand by your jewelry and…read moreare very fair with prices. I had a terrible experience with another jeweler and ended up visiting Hannoush and I will take my business there over and over again!!! Kristen and Carl Andreason

They sell watches, which they claim to have in stock, but have to source from the company. Promised…read more2-3 days processing and priority shipping. It's been weeks and I have still not received even a tracking number. When you call for customer support service, you are met with an AI and cannot get through to a real person. They refuse to answer emails. I would never do business here again.

The most generous and helpful family. Thomas, Katrina and their son make you feel so comfortable…read more My husband needed a new wedding band and I was looking for a new diamond ring. Thomas designed and made a ring for me that was beyond my dreams. Anyone looking for any type of jewelry or repairs this is the place for you. You'll never need to go anywhere else.

This is the best jewelry repair around. I had my watch repaired in under a minute! Excellent…read moreservice.

Told me 1 week to fix my earrings but left me hanging for 10 days and didn't work on my items until…read moreI said i was going elsewhere that is cheaper and won't lie about the time it takes to get done. Save yourself the time and money

I walked in and the short older woman took one look at me in sweats and regular Lands End jacket…read moreand she yelled something I didn't recognize and quickly left to the back - no one else was in the store at the time. A msn comes out and I explained I wanted to replace the center stone on a vintage ring and I believed they had experience with old pieces. He looked at it and said it would cost couple of hundred dollars for a sapphire or something similar; I said ok, however I explained that I was thinking about a particular gemstone. He said he would get back to me and and wrote my name and number on the tiny flip page calendar on the desk. Not the best way to treat a potential customer - but needless to say, no one ever got back to me. As I was leaving three women who were not a person of color, walked in and the short older woman emerged from the back and eagerly went to help them. Way to discriminate- just don't bother! Un-American

This place is great! My husband brought a pair of his great aunt's ruby earring here in 2012 to…read moremake into an engagement ring. They did a great job helping him select a diamond and to design the ring. I also got my wedding band at MRT's. It's a great local shop! My mother-in-law's wedding and engagement rings are actually also from here. What has impressed me most about MRT's is their customer service. When one of the tiny rubies fell out of my wedding band early on, they fixed it for free. More recently, I decided to get the wedding band and engagement ring fused together, so that they wouldn't rub together (the side wall of the wedding band was thinning from rubbing). I currently live in California and the price quote I got here for thickening the side walls and fusing the two rings together was $200 more expensive than the quote MRT's gave me. When I took the ring to MRT's, they gave me a price quote based on the time and materials to fix the ring. When they realized later it would take more time to fix the ring than expected, they kept the original price quote, rather than raising it, despite it taking more labor. I just received my rings in the mail from them and am thrilled with the result!

My girlfriend's Swarovski bracelet recently broke so I brought it into MRT to see if they could fix…read moreit. MRT is right by my house and my family has gone there for years. The woman was very unfriendly and told me that they couldn't help me, which is fine. However, when I was leaving I overheard heard her make a rude remark to an employee there along the lines of, "Why the f*** would he bring the bracelet here and not go through them (Swarovski) instead??" The whole encounter left me with a bad taste in my mouth. Before I contact Swarovski, I'm going to bring it to Gray's in Barrington. Those guys are super nice and helpful.

They have had a clock of mine for the better part of a year and every time I call "it's almost…read moreready". Now no one answers the phone and the message box is full.

These guys converted an old industrial electric clock to battery-powered for me. They did a great…read morejob, included a 1 year warranty, and were also incredibly reasonably priced!