I've been going to Cheifs for over 5 years. Dave has always been there to help me. The prices are amazing. I've had a lot of jewelry fixed there. I also purchased different kinds of jewelry. The service cannot be beat. Thank you David for always being there when I need you. read more

HIDDEN JEM!!!!! I knew this jewelry store since I was a kid and they are still fixing broken jewelry, watches, and other things right in front of you!! New and some used jewelry available for purchase and the prices are great!! Getting engaged well let me tell you Jared may have more but they don't have the same feeling you get from someone who has been in business for as many years as they have and with so much repeat business!!!!! Go check out this shop you can thank me later! read more

Chief's Discount Jewelry - Aquamarine cocktail ring - Jewelry Repair Near Me - Warwick, Rhode Island

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I came in with a ring stuck on my finger. The jeweler was able to cut it off, salvage the ring, and even resize it for me while I waited. Great people, great service. Old school shop with helpful, hard working owners. Highly recommend! read more

Great quality - great service- and great people- would highly recommend to anyone who is looking for something new or to have something fixed- they were attentive and upfront and ready to find the solution to any problem that may arise. read more

Great jeweler and superior customer service. Repairs done while you wait (most of the time).

Went in to buy a simple gold chain. The man working there was outside of the store when I pulled up and seemed a bit inconvenienced I was there, even though the store was open. I came in around 1:15. He chomped his gum the entire time and seemed disinterested in helping me. I did end up buying a nice chain but I was hoping for a more pleasant experience. read more

My husband bought both my engagement and wedding ring at Zale's. I decided I wanted to get my rings soldered together so I went and asked them about it. They said it would take 3+ weeks as they send it out. Well, thankfully, there was an older couple there purchasing jewelry and they overheard me. They mentioned Chief's and told me they were amazing and would have it done same day! I went to Chief's yesterday and the entire experience was wonderful. Dana was so kind and helpful. She took the time to make sure this is what I wanted and complimented my rings multiple times, always nice to hear compliments. I dropped off my rings and my moms ring to be resized. 1 1/2 hrs later and they called me saying they were done!!! Absolutely incredible! Both rings are beautiful, fit perfectly, and were so clean when I picked them up. Thank you, again and again! read more

I was recommended by my friends to come here to get my engagement ring resized since I had such a negative experience doing business with Zales, where my husband bought the ring. Initially, I went into the retail side where they have their For Sale jewelry, but there was no one in that half of the store. I went back next door to the repair shop, and they greeted me nicely and took very good care of me there. They sized my finger on the spot and told me that if it still didn't fit right, they could adjust it while I was there. My ring has two rows of little channel stones going about halfway down the ring, and he still was able to work around them. Now my ring fits perfectly and shines brighter than ever. I could have just gone back to Zales and gotten my ring resized at no cost, but the last time I did that, they sent it back damaged. For $30, my ring now fits perfectly, and I didn't have to wait 3 weeks to get my ring back from a simple repair job. These guys have been repairing and resizing jewelry for about 40 years. They know what they're doing. They're professional, friendly people, and I would gladly come back and do business with them again. read more

Chief's Discount Jewelry - A perfect fit with a beautiful sparkle!! $30 resize on-site - Jewelry Repair Near Me - Warwick, Rhode Island

I brought a necklace here to have the clasp on a chain repaired. The girl was super nice and accommodating when I arrived and tried to fix it for me on the spot! I was told the chain wouldn't be able to bear the heat it would take to repair it (I only needed a new clasp put on). We picked out a new chain and it was left to be put together. I came back a couple hours later to the necklace not being fixed, but broken even more as the loop in the pendant for the chain to be put through was now broken off completely. She was very apologetic about it, but all I got was my broken chain back and a pendant that was fine before, but now broken. Ended up taking it to another jeweler who was able to repair the chain (no heat involved!) and drill a new loop in the pendant. Again, very nice people but not sure what happened with the repair! read more

Always smells like farts, but besides that I love the place!!! Amazing people and extremely helpful!

Gail and David provide excellent customer service and extensive knowledge of the jewelry business. Their efforts to satisfy customer requests are second to none. Thank you for making my Christmas the most enjoyable possible with your on time repair and care for you customers. Dwight A read more

Throughout the years I have purchased fine jewelry at Chief.we have been extremely satisfied at how well we are treated and they accommodate all our needs.I highly recommend you check them out.You won't be disappointed read more

I have been to Chief's several times. They repaired my wife's wedding band for over $600 cheaper than another shop quoted me. I have purchased diamond studs for an excellent price and they recently sized my wife's emerald ring for a great price and polished her engagement ring and band for free read more

They are all wonderful people a Cheifs. I had purchased a name ring from another jewelry place and it was not what I ordered. I went to Chiefs and they took very good care of me. They were able to order me what I wanted and it was not a hassle. Excellent customer service. I am so happy with my new ring. It's perfect and exactly what I ordered! Very friendly people highly recommend them to anyone. I absolutely love my name ring! Thank you again for fixing it, it is greatly appreciated read more

Chief's Discount Jewelry - Jewelry Repair Near Me - Warwick, Rhode Island

Always have gone here from time to time. Warwick born and raised! Went today to get wedding ring sized which everyone told me would take like a Week. Guy sized it in under 3 hours and it looks even Better then it did when I bought it!! They Always do a Great job over here! read more

Chief's Discount Jewelry - Fitted! - Jewelry Repair Near Me - Warwick, Rhode Island

Brought a $1500 watch in to get a link taken out. Mad man in the back slams it on a piece of wood, dragging the watch all over it without any care to find a place on this piece to bang a pin out of it. Guy does it, takes a link out fine. Goes to put the pin back in and it just goes in with ease and hands me back the watch. I say, "I don't think something is right, you pushed it in with your hand basically" he shakes the watch like crazy, nothing falls out and says bring it back if it falls apart. I'm like, no thanks. Of course it falls off the next day and I'm now missing the pin. Not thorough, would never return. The girl who I think it family that works in the front of house is very nice read more

Fiance took a heirloom Platinum IR ring, 1920's vintage, to this business to be sized. VERY UNSATISFIED. Took ring to a higher quality jeweler and they advised that Chief's Discount Jewelery sautered the connection with cheaper quality white gold, stole the clipping of valuable metal and produced an inferior product that broke shortly soon after. Considering legal action against this business. F@@k you. read more

They've got a great selection here and if you don't find what you're looking for they are more than happy to special order you something from one of their catalogs! The staff is really friendly and knowledgeable and they also do repairs! read more

We bought my wedding band from here and I couldn't be happier. The customer service was great and after searching many jewelry stores, I finally was able to find want I was looking for here. I will be going back once I get married to have the band attached to my engagement ring and we will be buying my fiance's ring from here as well. I highly recommend Chief's! read more

Great place been going there for over 20 years. Suggestion.. If you see something somewhere you like at a different store take a picture of it bring it in to Chiefs they will have something similar and or they can order it at cheaper price without sacrificing quality read more

I bought my wife a real pretty necklace for her birthday. The sales people were so helpful and knowledgeable. The gift I bought was perfect and she absolutely loved it. Thanks for making my wife's birthday a great one! read more

Worst people to deal with. Made a deal to buy a ring for my wife (they said will hold the ring for 2 weeks) So following day (today) took my wife so I can pay for the ring, they said we never gave you that deal. I asked the owner, but he was not ready to come outside and talk. Bunch of cheap people And losers. read more

I usually don't write reviews, but I felt I had to. I've been in the store three times in the last year. Every time I come in, there are two woman, maybe mother and daughter. Always yelling at each other pretty loud and they didn't stop when I came in. Waited until they finished. Very uncomfortable In that situation. I have to assume it's the owners, because if I had employees like that, they would be fired. They do great repairs, but I dread going in there. Customer service is EVERYTHING in a small business. read more

My husband bought me a charm bracelet here for xmas..I wore the bracelt 2 times and it immediately started to tarnish..it was TERRIBLE quality and over priced for what was supposidly sterling silver. When we approached the store to return the junk that was purchased the manager was the rudest woman i have ever come in contact with..they refused to take back the garbage they sold us even though we had a receipt,and were downright terrible to us.I will do whatever i can to inform people of the awful jewelry and service we received from Chief's Jewelry..Save your money and go somewhere else! read more

My wife lost her wedding band so we went out in search a new on. first we went to mall (always a bad idea) then we shopped online nothing caught our eye. so we decided to go to chief's. first off calling them they seem to rush you because there busy. there hours are crappy but there still here after all these years so there doing something right. Now to the experience we walk in he greets us at the door and shows us a few (we wanted one with diamonds and white gold) he took his time showed us a few and we purchased a nice ring for a reasonable price. then he went next door where they clean it. Well they have a 20 step procedure to cleaning this ring. At the end i can not stare at my wifes finger with out getting blinded. As they say diamond is a girls best friend read more

Anthony Ferrara I moved to SC here on vacation my link broke Dave fixed it made a new one I was glad I was in RI when it broke I been coming to Chief's for years they need places like Chiefs in SC their not too fast down south I miss places like this. read more

I absolutely love coming here! The guys are amazing they treat you like family and the service is quick! I've been here about 4 times and haven't had a complaint yet. The repairmen are amazing I wouldn't go anywhere else for my jewelry needs and their prices are more than reasonable! read more

i have been going here for many of years for purchases and repairs. we recently brought several pieces of jewelry to be repaired. one of the pieces was my wifes mother and child pendant that had diamond chips..she looked at it with her loop to see what had to be repaired and said no problem and will be ready in a few days...my wife went to go pick it up and noticed all holes in the pendant and that the diamond chips were missing. she said quote "the repair man was on vacation(how convenient) and come back in a few more days. well she went back and now she said the diamond chips were not there and or when they cleaned it they fell out...what the hell kind of a statement is that...she also said there wasnt enough gold there to replace the stones...if that was the case you should not have done the repair and or clean it...after all they are the experts and she did look at with her loop...she said there is nothing i can do...really???? my wife took the pendant and left the place...i have never written anything like this but this is insane...i will never ever go back there they lost a customer....and i advise others to stay away.... read more