Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

HIDDEN JEM!!!!! I knew this jewelry store since I was a kid and they are still fixing broken…read morejewelry, watches, and other things right in front of you!! New and some used jewelry available for purchase and the prices are great!! Getting engaged well let me tell you Jared may have more but they don't have the same feeling you get from someone who has been in business for as many years as they have and with so much repeat business!!!!! Go check out this shop you can thank me later!

I've been going to Cheifs for over 5 years. Dave has always been there to help me. The prices are…read moreamazing. I've had a lot of jewelry fixed there. I also purchased different kinds of jewelry. The service cannot be beat. Thank you David for always being there when I need you.

They sell watches, which they claim to have in stock, but have to source from the company. Promised…read more2-3 days processing and priority shipping. It's been weeks and I have still not received even a tracking number. When you call for customer support service, you are met with an AI and cannot get through to a real person. They refuse to answer emails. I would never do business here again.

Great and knowledgeable staff and a huge plus there is an onsite jeweler there daily with an open…read moretransparent window. Love the security of leaving my pieces to be worked on with this peace of mind.

Told me 1 week to fix my earrings but left me hanging for 10 days and didn't work on my items until…read moreI said i was going elsewhere that is cheaper and won't lie about the time it takes to get done. Save yourself the time and money

I walked in and the short older woman took one look at me in sweats and regular Lands End jacket…read moreand she yelled something I didn't recognize and quickly left to the back - no one else was in the store at the time. A msn comes out and I explained I wanted to replace the center stone on a vintage ring and I believed they had experience with old pieces. He looked at it and said it would cost couple of hundred dollars for a sapphire or something similar; I said ok, however I explained that I was thinking about a particular gemstone. He said he would get back to me and and wrote my name and number on the tiny flip page calendar on the desk. Not the best way to treat a potential customer - but needless to say, no one ever got back to me. As I was leaving three women who were not a person of color, walked in and the short older woman emerged from the back and eagerly went to help them. Way to discriminate- just don't bother! Un-American

Selling family jewelry and silver is an uncomfortable experience at best. It seems ruthless and…read morejust a little sleazy to trade in heirlooms. Most of the "WE BUY GOLD" shops that I visited were unattractive and uncomfortable and I had no confidence that they were honest. I happened to be in Warwick and did a Google search for "gold buyers" and Atlantic Metals Xchange popped up. The location is easy to find (near Trader Joe's) and the parking lot is accessible and the store itself is lovely: it looks like an upscale real estate office which is understandable once you learn that the affiliates of this location are located in Greenwich, Ct and Charlotte, NC. The owner is gracious, receptive, knowledgeable, and patient and as other reviewers noted, he was willing to explain how he ascertains the quality of the pieces and assesses the value. (Mostly it's done by simply weighing items once they've been inspected.) Atlantic Metals Xchange offered absolutely fair (the best I encountered) prices in an environment that made me happy to be there. I would definitely recommend it and if I can find some other mismatched earrings, silver, and/or coins, I'll be back. What a welcome alternative to the other metal traders that seem to be everywhere.

The most generous and helpful family. Thomas, Katrina and their son make you feel so comfortable…read more My husband needed a new wedding band and I was looking for a new diamond ring. Thomas designed and made a ring for me that was beyond my dreams. Anyone looking for any type of jewelry or repairs this is the place for you. You'll never need to go anywhere else.

This is the best jewelry repair around. I had my watch repaired in under a minute! Excellent…read moreservice.

This is a follow-up to my recent review that I posted about my heirloom bracelet being stolen from…read moreReliable Gold. I have since been contacted by Sarah, the owner. I believe she is genuine in her regret that my bracelet was randomly stolen, in that it just can't be replaced. We hope that the Providence Police Detective Pichs will be able to apprehend the thief and, through some miracle, return my great-grandmother's jewelry. It's not of great monetary value but it means the world to me. Sarah appreciates the sentimental value (an adjective that barely describes such strong emotion) and I think is doing what she can to provide some restitution. If you are reading this, please send good thoughts that it will be returned.

Beware! I left my great-grandmother's bracelet for advice on cleaning, etc., and it was promptly…read morestolen during store hours. I have heard from staff and the police are involved but the owner has not reached out. I feel crushed because my plan was to give the bracelet to my granddaughter on her birthday next week.

If you're putting in an order online and choose the complimentary ground shipping do not worry…read moreabout your item arriving too quickly. The package will be sent promptly, but then it will spend up to a week in Denver awaiting just the right moment to consider moving somewhat closer. You'll have plenty of time to consider whether stage coach would have been faster. Maybe. Maybe not. Certainly a steam locomotive could cross the country in less than 10 days? The first transcontinental railroad trip took about 3.5 days in 1869. How about that. Maybe it's missing? maybe that's it whistling in the distance.

Good prices, big selection, they are for real, good service. Quick shipping and delivery. "Vintage"…read morejewelry is very good quality, lovely with good prices.