1. Dugan Custom Jewelers

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Providence, RI

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Dugan Custom Jewelers

5.0 (3 reviews)

By appointment only

Services - Dugan Custom Jewelers

Jewelry repair

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6 years ago

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8 years ago

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13 years ago

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Baxter's Fine Jewelry

Baxter's Fine Jewelry

(81 reviews)

$$$

5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

M.R.T. Jewelers - Before and after!

M.R.T. Jewelers

(44 reviews)

$$$

This place is great! My husband brought a pair of his great aunt's ruby earring here in 2012 to…read moremake into an engagement ring. They did a great job helping him select a diamond and to design the ring. I also got my wedding band at MRT's. It's a great local shop! My mother-in-law's wedding and engagement rings are actually also from here. What has impressed me most about MRT's is their customer service. When one of the tiny rubies fell out of my wedding band early on, they fixed it for free. More recently, I decided to get the wedding band and engagement ring fused together, so that they wouldn't rub together (the side wall of the wedding band was thinning from rubbing). I currently live in California and the price quote I got here for thickening the side walls and fusing the two rings together was $200 more expensive than the quote MRT's gave me. When I took the ring to MRT's, they gave me a price quote based on the time and materials to fix the ring. When they realized later it would take more time to fix the ring than expected, they kept the original price quote, rather than raising it, despite it taking more labor. I just received my rings in the mail from them and am thrilled with the result!

My girlfriend's Swarovski bracelet recently broke so I brought it into MRT to see if they could fix…read moreit. MRT is right by my house and my family has gone there for years. The woman was very unfriendly and told me that they couldn't help me, which is fine. However, when I was leaving I overheard heard her make a rude remark to an employee there along the lines of, "Why the f*** would he bring the bracelet here and not go through them (Swarovski) instead??" The whole encounter left me with a bad taste in my mouth. Before I contact Swarovski, I'm going to bring it to Gray's in Barrington. Those guys are super nice and helpful.

Copacetic Rudely Elegant Jewelry - B/W photo of the adjusted ring

Copacetic Rudely Elegant Jewelry

(59 reviews)

$$

DownCity

I highly Recommend going to Copacetic Rudely Elegant Jewelry! We just went there for a great…read moreEngagement ring resizing (half a size down). Me and my fiancé got engaged back in February 2026 and we got a great ring from a nearby jeweler. The only issue was they outsource their resizing, design and delivery to partnering jewelers so when we were looking to get her ring sized down we would have to have the ring send out for 1-2 weeks to get resized. We got recommended to a jeweler in smithfield 30mins away who was able to do a friend's resizing in a day. As we did not source our ring from them they had mentioned it would take a week and a half and $150 to resize the ring. I called several nearby stores and Don picked up mentioning he should be able to get the resize done in a day or by the next day. Feeling happy with this response we swang by the following Monday at 10am, where we were greeted by Don. He was very nice and welcoming. He handled our engagement ring with care and was able to start right away bringing the ring down to a size that fit my Fiancé's finger nicely. He was cracking jokes and being very respectful while doing so. We dropped off the ring and were told he will text us when it is all finished. To our pleasant surprise the ring was resized a few hours later that same day. This is even after we were told it would take 1.5-2 weeks by every other store (and i called 7 local jewelers). Were we able to come by and Don did great work! The ring was all cleaned, fit snug and secure, and the ring itself looked brand new and the cut wasn't even noticeable. Don also only charged up $35! We will be going back to check out more of the store's unique and beautiful pieces! Thank you Don!

I brought several pieces of jewelry in that needed repairs, replaced stones, and cleaning. Don did…read morean excellent job on all those variables! He went over everything with me on each piece, what needed to be done, and had it all ready the next day! Not only that, the price to do all the work I had done was incredibly reasonable. I would not hesitate to take my jewelry there again. Everything was perfect and everything was sparkly clean. I recommend Don's shop for all types of jewelry repairs!

Dugan Custom Jewelers - jewelry - Updated November 2026

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