Request handled very professionally. Although a bit of waiting was involved that was primarily…read morebecause there were several steps in the process. The end result exceed my expectations and cost less than I had expected.

I highly recommend Hegeman & Co. We have used them for repairs and jewelry design. Matt is…read moreamazing to work with. Every piece he has designed for me has been beautiful and exactly how I had envisioned the pieces to look. They are polite and professional.

Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

Beautiful showroom filled gorgeous pieces of gold. I looked at the cross pendants and gold chains…read more Friendly staff. Comfortable environment.

Had my ring made and it came out so beautiful! Ray is very knowledgeable and was patient with my…read morequestions. We've come for ring sizing and repairs also and the staff is great. Will definitely recommend!

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Here from out of town for a short time and just needed my rings buffed and replated. Have had this…read moredone at a couple other jewelers in the past but this jeweler blew me away in their customer service, quality, and efficiency. If I was staying in Rhode Island long term this would certainly be my new jeweler!

I have been a customer of Reliable Gold for over a decade. They are my go-to when looking for new…read morepieces or estate pieces as well as for any jewelry services. They have appraised pieces for me for insurance as well as repaired pieces. I lost a diamond earring and they were incredibly helpful in walking through options with me to either get a new earring made to match the original or to discuss how else I could use my remaining diamond stud. I also want to highlight that they are the best in the city when it comes to restringing and caring for pearls. I wear a pearl necklace frequently and they do a wonderful job at restringing and adjusting whenever the pearls or clasp become loose. They also guarantee and stand-by their work.

I hadn't been to Reliable Gold in years! In the past, I had loved shopping in this unique store…read more The service had always been stellar. Today I needed my watch band adjusted. I was having coffee with a friend and thought I'd pop in. I wondered if I would find the same lovely store. My friend with wanted to get her anniversary band cleaned. Happy to report the store is still a great destination for shopping in Wayland Sq. My watch was fixed in minutes. Jennifer Wendel advised my friend that one of her diamonds was very loose! She set up an appointment to have the setting fixed and do an appraisal. With Christmas around the corner, I'll be back!! Reliable Gold is a GEM!!

Grace is a true GEM! Pun intended. She's kind, personable,…read morefunny, and remembers the things you say. I went for a simple ring upsize but her attention to me made me feel like I was there to buy a new ring! She's honest and extremely knowledgeable about all things jewels - and I'd recommend her to everyone!

I have so many incredible things to say about Grace. My fiance worked with Grace to design my…read moreengagement ring and I could not possibly love it anymore than I do. We again worked with Grace on my fance's wedding ring and we love the design so much that he can't wait to get the ring in his hands. Grace is just a joy to work with. Not only are we over the moon with our rings but she provided so many helpful tips for our wedding planning process, as we are not from the area. She is the absolute best!

Great and accommodating staff in a shop where beautiful, well-made, and classic as well as…read morenewer-style jewelry pieces are for sale and where they can also be professionally adjusted for size and repairs when necessary. I have been a client for decades and wouldn't trust any other shop with my most precious jewelry pieces-- and, BTW, I come from one of Rhode Island's oldest and respected costume jewelry families. M.A.Sorrentino

Best jewelry store around. We have been buying jewelry from here for 15 years and I have never…read moreever been disappointed. Jessica is the best and will work with you until you are completely satisfied.

I am a repeat customer at Piette's. It's a wonderful family owned jeweler who understands the…read moremeaning of great selections, fair prices, and outstanding service. A very accommodating staff who demonstrates a customer first attitude toward each and every person who enters their establishment. I highly recommend. -Rev. Marc Greenwald

I have shopped here for many years. The staff is incredible and knowledgeable on any aspect of…read morejewelry needed. This is a long time owned family business and the customer service is excellent. Highly recommend!

Friendly and honest. Charged only $5 to remove links for a watch bracelet compared to the $30 we…read morewere quoted elsewhere.

We have worked with John and Adam on many unique jewelry orders and they have been outstanding in…read moretheir, customer service, pricing and workmanship. I started using them during the pandemic when my trustworthy jeweler recommended them when he retired. It is a hike for me to get to them but I would not go anywhere else . They are reliable and kind. They look out for you and treat you like family. Our family has bought/ got made engagement, wedding, and baby jewelry to name a few.

Simply the best! Louie is so friendly and professional. He knows the markets and values and gives…read moreyou a fair price for your items. Don't waste your time going anywhere else. I always refer my friends and family to Louie and the New York Gold Exchange. Always a pleasure to visit! Thanks Louie!

I highly recommend New York Gold Exchange. Louie helped me with the gold I had that was either…read morebroken or didn't fit so I was hoping to sell it. He gave me an excellent quote and made the appointment easy and comfortable.