Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

The owner John Hutchinson is unprofessional, rude and his service is overpriced. He told me he…read morewould never work on my clock again, after paying him over $500, breaking his agreement of a one year warranty on services based on my political affiliation.! Stay away from this pitiful man and his business!

John was so professional. His shop is meticulous. He repaired our wall clock which is working…read morebeautifully. Highly recommend.

I inherited a family heirloom grandfather clock that says Dublin 1824 on the clock face. It ran…read morefine for 15 years after John's Clocks (now retired) got it running back in 2009, but it had taken him one overhaul and 10 follow-up visits to get it running smoothly. Fast forward to spring 2025 when I tried to adjust the timing myself and ended up breaking a part. Based on John's recommendation, I called Phil who picked it up and had it at his shop for several months. He had to manufacture a part as well as make numerous adjustments. It took several more home visits and another stay at his shop to finally get it running smoothly. Phil's price was reasonable and although it took a while to get the clock perfectly balanced, he always made it clear I could keep calling him back until it ran smoothly. To other customers, I would say to keep in mind this is not like a 2-hour engine tune-up, especially for grandfather clocks.

Dropped off a clock for service. Nice shop very professional. Works on a wide range of clocks…read more Expect a couple months for service to be completed. Good selection of antique clocks for sale in front of shop. Two individuals performing service. Strongly recommended.

Amazing service, I was able to have my watch fitted fast, amazing customer service! I will truly be…read moreback for more help on watches!

Today was the first time I went here to get a watch battery. It was an old watch which belongs to…read moremy father. The watch repair person told me it was 10 dollars to replace a battery which was normal to me. After opening the watch we found out there were 3 batteries, but only one was needed to function for time keeping. She helped save me money, because it was an old watch and my father is 76 and just wants the watch to run. She was professional and efficient. I was also glad that she accepted credit cards. I'll be back for watch batteries.

These people are great! We have a 30-year-old grandfather…read moreclock that was not chiming. I called Gorman Clocks and they got right back to me. We scheduled a date for them to come to my home and look at the clock. Mike Gorman showed up right on time. He took the clock apart and repaired the clock right on the spot. He took the time to explain the problem and what he was doing to fix it. He worked on the clock for about 1 hour. My clock was up and running great. Mike even took the time to call me the next day to ask if there were any problems. The clock sounds great and keeping excellent time. It was very evident that Mike knew the clock business. I would HIGHLY recommend Gorman Clock to all my family and friends. They are very courteous and professional. H. Melo, East Providence, RI

Shady operation, quotes one amount, then totally different, way more once he arrived, then took my…read moreclock, returned it and charged $150 for driving out here, never mentioned it before, keep away from this clown and his circus.

I've tried to visit twice and they've had the doors locked, despite the OPEN flag on the porch and…read morethe sign stating they should be open. First time was a Thursday around 3 and then today at 4. Both days they have signage saying they're there till 4:30. I understand things happen, but maybe a sign at the door saying "brb" or "had to close early"

So many great furniture pieces! It was really fun to explore and I found the perfect little table…read more Ray was very kind and super friendly. Everything is fairly priced too! I'm definitely coming back and spreading the word for others to check it out.

If you are looking for people who really know their stuff, this is the place to go. They have a…read morebeautiful selection of watches and are very reasonably priced. I recently went to have a watch bracelet sized...they were fast, friendly and efficient. Scott is the gentleman that helped me with my watch. He took the time to explain how and why he adjusted it the way that he did... and it worked exactly as he said it would! He is very professional and definitely knows what he is doing. Thank you so much for the continued excellent service.

I sent in a Mondaine Automatic watch for repair. It took about 6 weeks which is actually a good…read moreturnaround, What was exceptional was the repair and the corresponding accuracy which exceeded my expectations. I made periodical inquires about the watch as is was still new to my wrist and Brianna always got back to me with courtesy and the latest update.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Here from out of town for a short time and just needed my rings buffed and replated. Have had this…read moredone at a couple other jewelers in the past but this jeweler blew me away in their customer service, quality, and efficiency. If I was staying in Rhode Island long term this would certainly be my new jeweler!