Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Great jewelry store. Has a great selection of rings necklaces watches earrings and charms for your…read morebracelet. They also resize rings.

What could improve?Everything. I was way overcharged for 4 gold prongs on a ring which held great…read moresignificance to me. When I picked up the ring, I quickly discovered that my hair was getting stuck on a prong. Mark took it and said it could be a couple of days.... Why a couple of days when it's just a matter of pushing down a prong? I then picked it up again and it was still catching my hair! Again he said it would be a wait. The reviews are stellar, but I would honestly advise my worst enemy not to use De Grandpre jewelry store. A painful experience for me.

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

Rick was very friendly and helpful. My daughter's bracelet that was engraved with my parents…read morehandwriting broke in half. This bracelet was extremely special to her as my parents have passed away. I figured it wasn't going to be able to be repaired but Rick was able to duplicate the writing on another bracelet and helped to get just the right fit. We have definitely found our go-to Jeweler going forward. Highly recommend!

Simply put, RJ Stohr Jewelers excels. Several weeks ago, I was in town visiting family, and my…read morecladdagh ring broke. On a recommendation, I brought it to Stohr for the repair. While there, we also asked them to take a 36" strand of pearls which my wife inherited from her mother and make two 18" strands for our granddaughters. Frankly, I was surprised at the prices of the pearls and the repair. Fast forward a few weeks and we were back in town and brought in several pieces for cleaning and repairs. Yeah, these folks are so good at what they do, and so reasonable in their pricing that we now save our jewelry issues for RJ Stohr Jewelers. I'd like to think, of all their customers, we travel the furthest to do business with them. But, given how good they are and how well they treat their customers, I'm sure they have many long-distance customer relationships. Keep up the good work, Rick, Ben, Norm, and everyone at RJ Stohr Jewelers!

I had this company change batteries and size my 3 watches exclusively from 2008 to 2012. Over…read morethese years, 2 of these watches experienced problems I had initially chalked up to wear and tear. Watches do not last forever, necessarily. I had a Fossil watch I've owned for probably 3 years. in 2011, I took it in because I guessed the battery had died. I was told when they changed the battery, that it did not work anymore. No further explanation could be given. I had a Diesel watch I owned for probably 5 years. In 2009, I took it in for the same reason. This watch takes multiple batteries for different reasons. When the one for the time went out, I asked them to replace the one for the date also -- it had stopped working a few months prior. I was told that the date function no longer worked. I moved away from that area and took these 2 watches to a local jeweler this afternoon, just to see what could be done. I like the watches and really can't afford to buy new ones. He opened the watches in front of me and showed me what these people did. On the Fossil, the bottom battery connector was completely missing out of the watch and the gasket on the back cover was gone. I may as well throw the thing out. It hasn't worked since last year and there's no way anyone there is going to acknowledge they ruined it, much less worked on it months ago. I don't like that they KNEW why the watch didn't work and it was most likely their own fault because they possibly carelessly removed the old battery and ripped the connector out with it. On the Diesel, the employee somehow managed to stick a battery on top of the top battery connector... meaning, it wasn't even attached to the watch. It needed to be placed between the two connectors and here, clearly, they forced it to sit on top of the fitting. The readout actually works and the battery sat awkwardly in the wrong position for THREE other battery changes. Nobody noticed the error all that time. Unfortunately, it hadn't worked since 2009 and I had to ask the jeweler to program it since I hadn't the slightest idea anymore. I'll be contacting the store manager or owner on this problem. I'm really upset about their neglience and lack of education to do something they should be able to do routinely. Again, I don't expect anything out of it because I have no proof because when the watch didn't work, I didn't pay -- therefore didn't receive a receipt. But, he or she should be aware. So should you.

My gramps needed a battery replaced in a very old watch, we're talking 40 years or more. I walked…read morein, they did it in 10 minutes. No problems. I wish they would've had a larger selection of watches to purchase though.

"Girl you had me dangling, like a yo-yo on a string, But…read morewith you at the controls I could accomplish anything" (The Kinks) One of the side effects of seeing your body weight yo-yo is that your rings don't fit you like they used to. My Class of 1975 college ring fit me very well in 1975. But as time went by and my weight went up, it became very tight and uncomfortable, so I went to a jeweler and had it enlarged. Well, fast forward to today where my considerable amount of weight loss came with a side effect. Now my ring was so loose if I shook my hand, it would zoom off my finger as though it was connected to a sling shot. On more than one occasion, when I was scraping a dinner plate into the trash, the ring went flying into the pail along with the left-over peas and carrots. Which explains why I popped into Riches Jewelers to see if they could remedy the situation. The owner Rich looked at the ring, saw how the 50-year-old band had been stretched out and was thinning from that original repair and aging, and said he wasn't sure it could be salvaged. He measured my ring finger to get an accurate size and told me he needed to do some investigation before he could give me a repair budget. A week later he called me with a number that seemed fair, so I gave him a go ahead. Well, I picked it up today and I have to tell ya, that guy Rich is a miracle worker. Yes, it fits now. Basically, he rebuilt the back of the band, rounded the old squished oval shape, and even etched in the design lines to match the original. He cleaned and polished it, removed all the dirt and gunk from the crevices, and it looks gorgeous. His price was $125 plus tax. I love my college ring! It looks so nice that years ago I once had a student ask me if it was a Super Bowl ring! Anyway, thank you Rich, he is as honest and pleasant as anyone I've dealt with in a long, long time.

Stopped in for the first time today to have a battery changed in my wife's watch. The owner did it…read morequickly and for a great price:) My wife much appreciated the gesture. We will be back next time we are shopping for new jewelry.

Over the course of four years, this small store has exemplified the notion of great customer…read moreservice. Their stock is appealing, their prices seem fair (and they always take seriously your limits) and their willingness to help is just wonderfully satisfying. Whether you're buying jewelry or just getting watch batteries (which we do a lot of), it's always a pleasure to do business here. We admire their consistency.

For my granddaughter's 16th birthday, I wanted a perfect gift that would be memorable. I decided on…read moregetting her some type of jewelry. For an item like this, you don't go on line & hope you get what you ordered. You shop local & you know what you are buying. Which I did & the experience at Ideal Jewelers was very rewarding. I met Andrew, his suggestions made it so easy on me to make a decision on what to get. I decided on a birthstone necklace. The craftsmanship & design was remarkable. When you're looking for an item that will be for a memorable moment, shop local. You won't regret it!

Great job! Fast experience, professional same-day service happy Mother's Day to me got my clock…read morefixed that my grandmother gave me years ago! #Nicole

It was supposed to be a simple battery change for a Casio digital watch. You'd think it would be a…read morebreeze. Nope. When I first arrived, the guy with the beard and tattoos asked me to leave the watch behind. He said he needed to look up the instructions. That should've been the first warning, but it was before closing, and I had a meeting. After a week, I had not received any updates. So I called the guy, and I could tell that he hadn't even looked at the watch because he mumbled something and said he'd call back. I got a message on my phone half an hour later; it was him telling me that the watch did not register time. Basically that it was dead. And that they don't replace movements for that watch, which was a G-Shock. When I went to pick up the watch, the guy didn't even know where it was. The floor is littered with boxes filled with plastic bags containing other watches. There doesn't seem to be any kind of storage structure because it took two people about 5 to 10 minutes to finally find the watch. And when I took it out of the bag the thing fell apart and in my hands. The screws weren't even fastened on correctly. So I basically took in a watch with a low battery, still displaying time, and left with a broken paperweight. The guy blamed it on the watch's age, or what not. But this was the first time I had the battery replaced, after five years of flawless functionality. Not anymore. This place receives good reviews, which is why I brought it here in the first place, but I won't return again. The one star is because they didn't charge me for the ordeal.

Knowledgeable horologist and excellent service. Reasonable battery prices for all my 51 watchesread more

From the owner: Specializing Clock and watch repair / sales…read moreWatch batteries installed on site Sales Vintage costume jewelry Collectibles