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    Watch Doc

    4.9 (141 reviews)
    Closed 9:00 am - 4:00 pm
    Updated a few days ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - Watch Doc

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    Recommended Reviews - Watch Doc

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    Reviews With Photos

    Watch Doc repaired my favorite watch, one that another watch place said was "unfixable".
    Paul B.

    I was told by another watch repair place that my Mickey Mouse reproduction watch was unserviceable due to parts no longer being available. I was just about to write the watch off for good but decided to get a second opinion. Based on excellent customer reviews on Yelp I went to Watch Doc in Burbank and to my surprise they were able to fix my watch in just 15 minutes while I waited! Watch Doc made me a very happy customer! They fixed a watch that was supposed to be unfixable. Thanks, Watch Doc, for making my day! Highest recommendation!!

    Simran M.

    My watch stopped working and was a little bigger than I wanted as my wrists are pretty slender. I looked around on yelp (!) for nearby places and Watch Doc looked positive, efficient, and close by. I walked in and was approached by the owner, who was really helpful and got it fixed for me in about 5 minutes. If we have any other watch or jewelry fixes, we will come out again soon :)

    George K.

    I went to Watch Doc while in Burbank, I went in to the shop because the glass on my Rolex was broken and I took it in to Tom and he told me that a small piece was stuck between the dial and the hands and it damaged the watch. He took great care of my watch, the place was very inviting and they do have an amazing selection of straps to choose from so when I went back to pick up my watch I dropped off another watch for a strap replacement and a battery as well.

    Had new battery replaced
    Gidget L.

    Thank you so much for adding my extra link to my Rolex watch . Have to bring all my watch to have all the battery replaced. See you again soon .

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    5 years ago

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    5 years ago

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    3 years ago

    Very kind owner. Went in for a watch fix (dial got disconnected from the strap) and he fixed it within a minute

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    4 years ago

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    Thomas K.

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    3 years ago

    Watch battery replacement should cost about $10 each. He charged me $20 each. He replaced them very fast, but way too expensive.

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    3 years ago

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    Thomas K.

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    5 years ago

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    3 years ago

    THIS is a FANTASTIC business. Tom is fair, honest and tops in customer service. Don't throw it out! Bring it to Watch Doc and ask for Tom!

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    Thomas K.

    Thank you Roger for taking the time to write this review.

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Fabulous service by Tom, concise and very courteous, I'm a customer for life since today!!

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    5 years ago

    Tom is the best to take your watches to. I love this place. Honest and respectful man. Great service and experience.

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    4 years ago

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    4 years ago

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    Thomas K.

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    4 years ago

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    Thomas K.

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    5 years ago

    Quick and easy battery replacement. Took him about 10min and I was out. Can't complain about that!

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    4 years ago

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    Thomas K.

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    5 years ago

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    3 years ago

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    5 years ago

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    Page 4 of 4

    Ask the Community - Watch Doc

    I have vintage rolex 1960sh ...haven't worn it for the longest time and it's not running..can you give a rough estimate how much it will cost to repair it?

    Hi Hector, thank you for your question regarding a Vintage Rolex Service. It almost sounds like the mainspring is broken, if that is the case it will be around $600 and up to… 

    Could you tackle a Universal Geneve 1940 Aero-Compax?

    Good afternoon, thank you for contacting Watch Doc. The short answer is yes we can service Universal Aero-compact vintage watches.… 

    Do you repair Thomas Sabo watches?

    Good evening, yes we can repair Thomas Sabo watches. Please bring it in to determine the issue.

    Good afternoon do you work on Invicta watches? I believe it just needs a new battery.

    Yes we do work on Invicta watches. You could stop by anytime during our business hours for a battery change. No appointments needed.

    Hello I have a 1940's Jules Jurgensen watch that I wanted to get restored how much would it cost to restore?

    Hi Alec, please bring in your watch for an inspection first. It is impossible to price any vintage watch restoration without having it looked at professionally and observing everything that you want to have done on the watch.

    Have you worked on any Cartier watches ? Santos for women

    Yes Lilly, we do work on Cartier watches.

    Hello, I have a 1991 Seiko Timezone Chronograph that needs a new movement, can you help?

    Hi Brett, I need to see the type of mechanism it has but most likely I will be able to help you with that. Please bring in your watch so I will be able to check that with the supplier. I will be at the shop 9 to 4 during the week and 10 to 4… 

    I have a Rolex that needs repairs/maintenance. Do you work on Rolex watches?

    Yes. I will be back at the shop on Tuesday 9 to 5:00pm I will check and let you know how to move forward with the service when you bring it in.

    If I had a watch resized by you the other day and decided i would like it a little looser, would there be another fee to have one link put back in in the next few days?…

    No Michele just come in anytime at your convenience and I will take care of it. Thank you for contacting me.

    I bought a new Seiko automatic watch about two months ago and it stopped running. Do you repair those watches?

    Hi Ed, my name is Tom. I will be able to fix your Seiko watch. Please bring it in at your convenience, so I can diagnose the issue. Thank you for contacting Watch Doc.

    Do you re-lume watches?

    Hi, We do not do that service ourselves, but we do have a dial expert that we work with they will. Usual turnaround time is 2 to 3 months.

    Hello. Do you guys service/repair G shock watches? My front glass gasket ring (plastic that seals the glass) has torn and need a repair. Also i need to fix the hr/min hands along with the date hand to be fixed. They are not correct.

    Good morning, sorry G-Shock watches need to go to Casio Service for case and crystal repairs.

    Where would I go in Burbank?

    101 N. Victory Blvd. #H Burbank, CA 91502 Burbank VIP Jewelers

    Do you repair gold bracelets as well?

    Good morning Lexie, we do fix chains, however it is a 2 day turnaround on jewelry repairs because my jeweler comes in every other day pickup and deliver back on his next trip. If this is urgent I will send you to him directly in Burbank.

    Does this place repair/service mechanical pocket watches?

    Yes we are a full service watch repair shop, specializing with vintage and mechanical timepieces. Thank you for contacting us.

    View All 16 Questions

    Review Highlights - Watch Doc

    Tom mentioned he especially likes vintage rolex watches, so if you have one of those, you're all set.

    Mentioned in 44 reviews

    Read more highlights

    Generales & Generales Fine Jewellers - Custom setting

    Generales & Generales Fine Jewellers

    (109 reviews)

    $$

    Toluca Lake

    We had a great experience at Generales & Generales Jewellers. I called ahead to ask if they could…read moreclean my wife's wedding rings and mine, and they were incredibly friendly and helpful from the very beginning. When I brought the rings in, they were in need of a serious cleaning. The team performed a deep cleaning, polished them, and did a rhodium dip on the white gold. The results were amazing--they honestly looked brand new again. What I appreciated most was their honesty. They pointed out that the prongs on my wife's engagement ring may need repair or replacement in the future, but they never tried to upsell or pressure us into having unnecessary work done. They simply gave us helpful guidance so we could plan ahead. Because of how happy I was with the service, I also had them clean two additional rings and replace the batteries in a couple of my watches. Everything was completed quickly and professionally. The staff was friendly, knowledgeable, and genuinely cared about doing quality work. It's refreshing to find a jeweler that's both skilled and honest. I would absolutely recommend Generales & Generales Jewellers and will definitely be returning for future cleanings, repairs, and watch battery replacements.

    Got both my partner's recycled gold ring and my platinum ring properly sized here at two different…read moretimes this year, and I had a great experience. Emma was great to work with! They work with gold, silver, platinum and diamonds based on pricing sheet and store selection. Highly recommend!

    Watch Doc - watches - Updated August 2026

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