I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

Terrific, convenient, expert. Bonus points for the easy parking at the Town Center, and the nearby…read moreOrange Julius!

I was at DQ with my kids and nephew getting ice cream, while I was paying for the ice cream my…read morenephew and kids entered the store for 30 seconds. The clerk perhaps the owner behind the counter got a little bit annoyed, I guess because little 10-year-olds were perusing the overpriced limited selection of Casios. My nephew comes out of the store a little shaken telling me the clerk used the F word to tell him to get out. Went back into confront the clerk, he quickly went beta and had security on the way already. Told him you don't use the F word to talk to a 10-year-old kid, of course he flat out denied it. Security suggested filing a complaint with management, complaint has been filed. Learn how to talk with child minors, if you want them out of your store, you can ask them to leave the store, but that's not the language you use. You wouldn't be talking to anybody's kid like that on the street, because the rules in the concrete jungle are different. Avoid this place, if a grown adult doesn't know how to talk with a kid that's 10 years old, they have no business interacting with other adults in society.

Jack is the man! He is the real gem in that store and I'm definitely coming back and with friends…read more He has a wonderful collection of gold jewelry that I'm now dreaming about. I definitely recommend this place!

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

I brought in a necklace for repair, and the gentleman who helped me was incredibly kind and…read morethoughtful. He repaired the chain on the spot, which meant a great deal to me since I wanted to wear the piece to an important family event. I also asked about resizing a watch, and his honest advice and careful observations helped me rethink the best approach. I truly appreciated the patience, professionalism, and care throughout the experience. I highly recommend Best Jewelry and Watch Repair.

I brought a few pieces of jewelry here for repairs and they did an excellent job. My chain was…read morerepaired beautifully and secure, my necklace was sautered so I would have an issue with the hoops opening up and a diamond was replaced on my cross. They did quality work with great prices and quick turnaround time. Highly recommend them!

Just bought my first Rolex today.Also had the best experience in my life.We got help by Edgar.He…read morewas very nice and gave us a lot of advice about the watch and for the future.

Every time I visit Bhindi, I have a great experience. Ricky always goes above and beyond and makes…read moreme feel welcome. Bhindi Jewelers will definitely be my go-to whenever I'm looking to add another watch to my collection. I highly recommend stopping by to browse their selection of watches and jewelry--you'll be in great hands.

Quick service at a reasonable price! I had my wedding band and engagement ring cleaned and rhodium…read moreplated. The result was stunning!

DOES NOT DO WATCH REPAIRS! The old man repairs rings & necklaces, but as for watches, he just…read morechanges the batteries out. So I go in, meet the owner, and he's one of those guys that asks you alot of questions, but then interrupts you when your trying to answer them. After the 3rd interruption, I just plain asked if he could repair my watch. He said that he "Farms it out." When I asked then why does your website say you repair watches? His reply, "Oh, that's just to get the customers to come in" and laughs. This place is really small in size with jewelry that looks likes it should be sold at a swap meet. I went a few blocks up the street & got my watch repaired for HALF the price he quoted me. P.S. Replying to the Female Owners response just now. You were NOT THERE, your just doing DAMAGE CONTROL now & as for all those things your business does - LOL. The place looks like the aftermath of a fraternity party. Im sure you'll have all your friends come on Yelp & hit the 5 Star button in an effort to make up for this BAD but HONEST REVIEW. Take care.

Walked in for an adjustment to my Rolex GMT. Was handled immediately on the spot within 10 minutes…read more Super nice and professional staff that know what they're doing. Very reasonable pricing too. Check them out if you need work done on an existing watch or are in the market for some quality new or vintage stuff.

Amazing service as always, recently brought a few of my watches that needed their batteries changed…read moreand the owner did it on the spot within 20 mins . Love the quick service and the vast knowledge he has about all brands of watches , I feel comfortable and confident visiting the store. He removed the extra links from my watch within minutes and gave me the insight on how to make sure the watch keeps in tune. The watch was a gift so I really appreciated his input. His prices are very reasonable and I highly recommend him for repairs and purchase.

I've been coming to watch zone for a few years now and it's because of the professionalism and care…read morethat I receive every time I come by. When buying gifts it's always stressful to find someone with honesty to help you when you're trying to find the right gift so after these years, the watch zone has become my trusted go to place for gift shopping.

I love this place! Christopher is without a doubt, one of the most kind and professional guys I've…read moreever met! The Service is five star quality! The selection, absolutely incredible and the courtesy of guest service is beyond compare! As someone who worked for Disney for many years, I'm always looking for great guest service. The moment I met Christopher, I knew I wouldn't be buying a watch anywhere else but at Watch Zone! I bought two Citizen watches there that I absolutely love, and Christopher has also repaired some other watches I have... If you're in the Glendale Galleria stop by this location (right across from Victoria's Secret) and buy a watch! You will not regret it!!

Had to enlarge a nice ring I got from my mother in law that was too tight for me (even got stuck on…read moremy finger - soap didn't do the trick, but the olive oil did!) and I brought it along while in the Burbank Media City mall. I walked by Media City Jewelers many times and I read a few reviews on Yelp to check it out. The lady I dropped the ring to was nice, knowledgeable. The price she quoted was decent and they didn't change it! She mentioned it was gonna take a bit more than week to have it fixed. That was fine, didn't need it right away. I called on the day she suggested I should check on it and it was ready! It'd be nice of they call you, but it's a small business! The ring was nicely enlarged, can't tell where they did it, very smooth, fits my finger nicely! Glad I found them! They also fix watches besides making, selling, fixing jewelry. Need these kind of places!

We went to get my fiancée's engagement ring appraised, and had an absolutely wonderful experience…read more George was so warm, helpful, and inviting, and it felt like we had known him our whole lives. We would send anyone and everyone to him. His jewelry is beautiful and his prices are fair. We couldn't stop talking about how great of an experience we had there. We will 100% be going back to him for all our jewelry needs!

I was gifted an antique ring that had a loose stone. I brought it in and they cleaned and polished…read moreit and fixed the loose stone and they did it with great customer service. I'm so glad I now have a trusted place for all my jewelry needs.

This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.