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    Media Time

    4.3 (32 reviews)
    ModerateWatches
    Closed 11:00 am - 8:00 pm

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    Reviews With Photos

    Jo T.

    Great service from Vick! I needed one of my watch sizes adjusted and the other one needed a battery replaced. He had me out in less than 10 minutes. Prices were more than fair too. Thanks Vick!

    Daisy L.

    Vic is the best!!! Why? Because he has excellent customer service & is an expert in watches! :)

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    6 days ago

    Helpful 0
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    Photo of Mark A.
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    6 months ago

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    8 months ago

    Took me a bit to find this spot but the lady at the counter was super nice. Cost $15 to change a watch battery

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    Photo of Angel B.
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    2 years ago

    Helpful 9
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    Love this 11
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    Photo of Maria B.
    84
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    17

    5 months ago

    Helpful 0
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    11 months ago

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    Photo of Jo T.
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    3 years ago

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    2 years ago

    Nice owners: reasonable prices! Good merchandise and inventory selections. Easy access in mall.

    Helpful 0
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    Photo of Mgo T.
    38
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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

    Helpful 1
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    Photo of Jo S.
    665
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    8 years ago

    Helpful 5
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    Love this 3
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    2 years ago

    A great Husband and wife business with an onsite watch service master with years of experience.

    Helpful 0
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    3 years ago

    A great store run by a wonderful family. Quick services, friendly people and good prices.

    Helpful 0
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    6 years ago

    Helpful 2
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    Oh no 1

    7 years ago

    Helpful 0
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    Photo of Ara D.
    1
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    7 years ago

    Helpful 1
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    Photo of Amit M.
    25
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    8 years ago

    Helpful 0
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    8 years ago

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    Photo of Daisy L.
    28
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    9 years ago

    Helpful 0
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    Photo of John O.
    16
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    5

    12 years ago

    Helpful 3
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    Photo of Brian H.
    14
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    15 years ago

    Helpful 1
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    Love this 3
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    13 years ago

    Helpful 3
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    8 years ago

    Helpful 0
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    Photo of VP D.
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    8 years ago

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    7 years ago

    Helpful 0
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    Photo of Kevork Z.
    74
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    8 years ago

    Great place for your watches, quick service, honest family business, Richard is always on your side and does his best to help.

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    Photo of Art A.
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    13

    9 years ago

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    Photo of P S.
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    8 years ago

    Honest good people providing a great service. I'm 3 watches deep with these folks and will be coming back for another v.soon

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    12 years ago

    Helpful 0
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    10 years ago

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    Ask the Community - Media Time

    Review Highlights - Media Time

    The whole thing took less than 15 minutes INCLUDING the time to adjust the band links.

    Mentioned in 3 reviews

    Read more highlights

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    Burbank Jewelry Outlet - 122 E. Alameda Ave. Burbank CA 91502 (Outside View)

    Burbank Jewelry Outlet

    (248 reviews)

    $$

    Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

    I would like to preface this review by sharing that I have never left a 1-star review before …read more.. for anyone. As a small business owner myself, I know that negative reviews are a hard pill to swallow, and so I do not take it lightly that my experience with this company was so incredibly negative that I felt the need to share about it in this format. Putting aside the fact that the staff showed me my engagement ring before it was even finished and my fiancé could collect it and give it to me (I was there picking up something else and they came out and just showed it to me), I wanted to share what happened today. Burbank Jewelry Outlet designed the engagement ring mentioned above as well as a matching wedding ring in white gold with small emerald-shaped diamonds and small, round lab-grown emeralds. I got married last January (so about 16 months ago) and earlier this year, I noticed that one of the emeralds had fallen out and a bunch of the others were cracked. They told me this was normal: emeralds are softer than diamonds, which I knew. Fine. I hadn't expected my ring to need repair in its first year but I prepare to be even more careful. They replaced it and repaired it and I was not charged (whether they assumed the charge or the ring designer did, I don't know). I was very grateful for that. Fast forward a few weeks - about three weeks ago by now - and I notice that one emerald is again, missing. I was traveling until a few days ago so when I came home I was going to get it repaired. Today I looked down and yet another emerald was missing. That's three emeralds gone in about five months. I called Burbank Jewelry Outlet. The first person was friendly enough but didn't have the answers for me and transferred me to a man who was BEYOND abusive! I asked if the first person had communicated my issue and tried to explain what had happened but he would not let me finish a sentence. When I asked if I couple please finish my sentence explaining my issue, he told me I had to speak to him "in a nice way." I responded by saying that I was trying to explain but he kept interrupting me. Before I could go any further he had told me he would call the authorities on me (for what, exactly? Asking that a jewelry company build a ring that didn't lose its stones all the time), told me to F off, told me never to call again, and that he would not talk to me, or work with me. I will freely admit when I am out of line. I was not. I was firm but polite and tried only to explain the issue at hand. After he threw the F word at me and told me never to call again, I hung up. I refuse to be spoken to that way, to be told by a man to quieten down, to stop talking so he can talk over me, to be told to F off. Screw that! This ring was badly made. Period. A woman spoke to you confidently and you wanted to shut her down. No way, man. Stay away. What an awful experience! And guys, if you feel the need to try to "put me in my place" and write me a nasty response, go ahead. I really don't care.

    Hopkins Jewelers - Hamilton and Timex serviced by Greg Hopkins !

    Hopkins Jewelers

    (109 reviews)

    $

    I stopped in on a whim, hoping for some help re-sizing a unique ring. The owner was able to examine…read moremy piece and consider the options, since it couldn't be the standard round sizing rod approach. Fortunately he had time to work on it while I waited and check sizing with me as we went. I can finally wear this ring again! Very happy with the result I got and the price I paid. I can't guarantee he'll be able to work on the spot for everyone like this, but I was very satisfied and would bring future work here.

    This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.

    Media Time - watches - Updated May 2026

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