I've been coming to Burbank Jewelry Outlet for several years, and every experience has been…read moreoutstanding. Whether I'm browsing or making a significant purchase, everyone has always been friendly, welcoming, patient, and never pushy. I've purchased a few pieces of jewelry here over the years, and I'm currently looking at upgrading my wife's wedding ring. I've met with the owner, Zaven, several times throughout the process, and he has been incredibly knowledgeable and generous with his time. He never rushed me and took the time to explain every detail so I could make an informed decision. I even brought my wife in on a separate visit, and Zaven patiently went through everything all over again, explaining the differences between natural and lab-grown diamonds, discussing the pros and cons of each, and answering all of our questions without ever making us feel pressured. His goal genuinely seemed to be helping us make the decision that was best for us, not simply making a sale. When you're spending a significant amount of money on luxury jewelry, this is exactly the kind of customer service you hope for honest, transparent, educational, and patient. I highly recommend Burbank Jewelry Outlet to anyone looking for quality jewelry and exceptional customer service. I'll definitely continue coming back for future purchases.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

Had to enlarge a nice ring I got from my mother in law that was too tight for me (even got stuck on…read moremy finger - soap didn't do the trick, but the olive oil did!) and I brought it along while in the Burbank Media City mall. I walked by Media City Jewelers many times and I read a few reviews on Yelp to check it out. The lady I dropped the ring to was nice, knowledgeable. The price she quoted was decent and they didn't change it! She mentioned it was gonna take a bit more than week to have it fixed. That was fine, didn't need it right away. I called on the day she suggested I should check on it and it was ready! It'd be nice of they call you, but it's a small business! The ring was nicely enlarged, can't tell where they did it, very smooth, fits my finger nicely! Glad I found them! They also fix watches besides making, selling, fixing jewelry. Need these kind of places!

George is a master of his craft. He is knowledgeable in all facets of jewelry. Family owned and…read morefriendly service. Reasonable prices and top notch quality. Stop by tell him Eddie sent you.

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.

Jack helped me set my earrings and made the experience so pleasant. He was forthcoming about the…read morepricing when I called for an estimate. Took less than 5 minutes for the consultation and the quality of the work is outstanding. Picked up my earrings within four days and his prices are very reasonable. Will happily refer anyone to get their services done here.

J R's Diamonds is the ONLY place I will ever buy jewelry. I can't tell you how many times over the…read morelast 4 decades I have gone to a mall jewelry store, then come to J R's and found out how badly the other stores were trying to rip me off. Jeff (and his staff) know more about diamonds than everyone else in the city combined. Over the years, I have probably made 50+ purchases at this business, with total confidence. I have saved thousands of dollars, but more importantly, since I TRUST them implicitly, it takes all the stress out of buying big ticket items. Every appraisal turns out to be accurate, and validated down the road. Jeff understands the market, and has TAUGHT me about VALUE for the majority of my life. I have never regretted anything I have invested my hard-earned money in here, even after following up and checking the competition. And this trust is also well-placed if I have something I want to sell. Jeff and his staff always give me the exact information and guidance that I need to make good decisions. My latest good decision is pictured here. A very special and unique diamond engagement ring, designed and created by J R's, based on my fiancé's heart's desire. It came out PERFECTLY. She was completely blown away, knees shaking with happiness when I opened the J R's jewelry box and revealed this gorgeous ring yesterday. And every person who has seen it so far is impressed if not overwhelmed. Of course, that is exactly what I wanted. I am so happy (way more than just "satisfied"), that I can't wait to come back to the store to show them how elegant it looks on her finger, and to show them her ear-to-ear smile, which hasn't lessened since the moment she saw it, and to express my undying appreciation. The people who work here actually care about me (and all their customers), and will absolutely share my joy. Take my word for it: Before you consider opening your pocketbook for an investment like this, you NEED Jeff (and co.) watching out for you.

I landed on JR's after a Yelp search that showed highlights of great quality and great customer…read moreservice. I was pleasantly surprised to find that was all true! EXCEPTIONAL service as my daughter and I shopped for an anniversary band for my wife. I can't say enough about how pleased we are with JR's. We'll be back!

We had a great experience at Generales & Generales Jewellers. I called ahead to ask if they could…read moreclean my wife's wedding rings and mine, and they were incredibly friendly and helpful from the very beginning. When I brought the rings in, they were in need of a serious cleaning. The team performed a deep cleaning, polished them, and did a rhodium dip on the white gold. The results were amazing--they honestly looked brand new again. What I appreciated most was their honesty. They pointed out that the prongs on my wife's engagement ring may need repair or replacement in the future, but they never tried to upsell or pressure us into having unnecessary work done. They simply gave us helpful guidance so we could plan ahead. Because of how happy I was with the service, I also had them clean two additional rings and replace the batteries in a couple of my watches. Everything was completed quickly and professionally. The staff was friendly, knowledgeable, and genuinely cared about doing quality work. It's refreshing to find a jeweler that's both skilled and honest. I would absolutely recommend Generales & Generales Jewellers and will definitely be returning for future cleanings, repairs, and watch battery replacements.

Got both my partner's recycled gold ring and my platinum ring properly sized here at two different…read moretimes this year, and I had a great experience. Emma was great to work with! They work with gold, silver, platinum and diamonds based on pricing sheet and store selection. Highly recommend!

Roaming around the Magnolia and California Street area of Burbank, California with my friends...we…read morestopped at several local shops. I felt like I was transported to a plain of positivity when we entered Stay Home Friend. This store has merchandise from local artists, creators and designers. Books, greeting cards, jewelry, candles and so much more! The cashier was a friendly woman who told us about her brother that's a scuba diver in Florida. I fell in love with the sterling silver Leo earrings. I had to buy them! There were other zodiac signs as well. I might return and buy them for my friends and family as their birthday gifts. This place is AWESOME! I highly recommend you swing by and support local artists.

first of all this store has political jargon as you enter, negitive atmoshere signs saying no kings…read moreno ice way over priced to match. who wants to see political hatred in a store , i find no other stores that has this negitive vibe on magnolia. i would not recommend this place, negitive atmosphere spoils the place

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

I went to get my watch battery replaced and the band clasp tightened, and I couldn't be happier…read morewith the service. Professional and friendly. I'll be back!

I had a good experience and would go back if need be. They have a lot of beautiful items for sale.read more

I stopped here to search for some antique jewelry as an anniversary present for my girlfriend…read more Steve was the main jeweler there and needless to say he was very knowledgeable in all his pieces and of the craft itself. A true professional! Unfortunately I did not find what I was looking for but I'd come back there for any other treasures I may need in the future or if I needed any sort of repaired made. They are small but they understand and love the craft. That's an A+ in my book!

Great customer service! The young gentleman who assisted was very helpful and knowledgeable. Wide…read moreselection of stunning pieces and very reasonable prices that match the quality! Also polished my own jewelry here, they made it look like brand new.

The best jewelry store. Endless selection of the highest quality gold and diamonds. I've been a…read morecustomer for many years. They have the best prices. You are guaranteed to be more than happy with your experience here. Thank you to Nancy's jewelry!

Love that I discovered this family-owned and operated gem! The owners are so kind, informative,…read morehonest, and reasonable with their pricing. Owner is absolutely incredible! Beyond kind. The craftsmanship and professionalism are TOP quality. He took care of me immediately and helped me with all my needs with such a quick turn around! They have the most amazing selection and they can basically make anything you want and all their gold is 18k and high quality. I am super satisfied with their work. I am so happy that I found them and they are what I wanted always in Burbank and Glendale. Thank you for amazing job.

Beautiful selection of gold, silver ave diamonds. John is an amazing person to deal with super nice…read moreand is very patient. My go to spot every time.