The nicest jewelry repair shop. I've come here twice for the same ring, and I've been given…read moreexcellent service, pricing, and advice. I decided to buy a piece as well, and I found it to be reasonably priced. Definitely my go to for all things jewelry.

Fast, reliable and excellent service! Would absolutely recommend for all jewelry repairs!read more

Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

I reached out on Yelp to ask for a quote to set a pair of loose diamond round earrings in 14k white…read moregold. I was quoted $300 for 1.5 carat total weight. Please keep in mind, at the time of the quote, gold was valued at $5100 per ounce and when I visited, it dropped to $4600 per ounce. I came in, and was told it would be $400-$450 because my total carat weight was in actuality 1.58. I let them know about the estimate I received, to which she angrily said, this is why I hate it when they do online quotes, because people don't know what sizes they have. And then she also got upset because she doesn't know who gave me the quote because of the way Yelp profiles are set up. My mistake for the sizing, but it's not even a full 1/10th of a carat weight. An extra $100 for 0.08. I would understand an increase relative to the weight, had it been 2 total carat weight, that's completely reasonable at half a carat per $100. She said it costs $200 to source the settings, and it doesn't include the labor to polish and clean the item. She started stuttering when she was trying to justify the pricing, so I knew she was lying. A quick google search tells you differently, and they have access to warehouse pricing, so let's be real, she chose to arbitrarily charge more because she felt like it. I left and went with another local jeweler, where they gave me the exact same setting for $300. Don't take what they tell you at face value, do your own research, and make sure you don't get swindled by this business trying to take advantage because they think you don't know any better.

More Than a Jewelry Store -- A Place That Holds Our Stories…read more My family has been coming to Generales & Generales Fine Jewellers since they first opened their doors in 1969, and I've lived just around the corner since 1984. In all that time, this store has quietly woven itself into the fabric of our lives -- not just as a business, but as a place where moments, memories, and meaning are handled with extraordinary care. Yes, the jewelry is beautiful. The workmanship is impeccable. But that's only the surface of what makes Generales & Generales so special. What truly distinguishes this place is the way people are treated -- with warmth, patience, and an instinctive understanding of what matters. There is a rare kind of judgment at work here: thoughtful, humane, and guided by a simple principle of doing right by the customer, always. Not because a policy demands it -- but because it's who they are. I was recently there to have a ring resized -- a ring that once belonged to my maternal grandfather. It's a small object, but it carries generations of history and emotion. From the moment I placed it in their hands, I felt something I can't easily put into words: complete trust. Not just in their skill, but in their respect for what that piece represented. It was handled as if it mattered -- because to them, it genuinely did. Peter and Sylvia, along with their entire staff, have a way of making you feel like you are the most important person in the room -- not in a performative way, but in a deeply human one. They listen. They remember. They care. Every visit feels personal, unhurried, and grounded in kindness. And here's the thing I find myself thinking almost every time I walk out the door: I wish I could give them more money than they charge. Not because of upselling or persuasion -- but because of how good I feel after being there. How respected. How reassured. How grateful. That feeling is priceless, and it's something Generales & Generales has been giving their customers for over fifty years. In a world where so much feels rushed, transactional, and impersonal, this place stands as a reminder of how powerful it is to simply treat people well. Generales & Generales doesn't just sell fine jewelry -- they safeguard trust, honor family stories, and build relationships that last generations. Peter, Sylvia -- thank you for what you do, and for the way you do it. Our neighborhood, and our family, are better for having you here.

Generales & Generales are extremely professional & trustworthy. Honestly when it comes to Fine…read moreJewelry they truly Excel with their experience and knowledge. In today's world it isn't easy finding this type of establishment who operate with integrity which is exactly what you want when you hand over something dear and precious to you. This isn't my first time coming in to get something appraised or fixed and each time I'm always impressed by the staff. Thank you! Highly recommend!

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Ever since experiencing such compassionate service in preserving my mother's lapis lazuli necklace,…read moreI've since returned to repair another heirloom, a pink pearl necklace that needed a new clasp and restringing as well as tightening up the stone on my 1920s vintage art deco engagement ring. I also had a broken gold anklet chain soldered as well as a broken-off piece from a gold-plated hoop earring. The final item was a rare high-grade sugilite silver ring I had purchased back in August that needed gentle polishing. Everything was perfectly done. I had come in the week of Thanksgiving and all of it was done by the second week of December. Make sure to say hi to Dalia while you're there. Here's the pricing: $150 for restringing pearls and replacing the clasp and tongue; $40 for soldering the earring part; $35 for soldering the gold chain on the anklet; $50 for tightening the diamond on the engagement ring (they added more platinum to help secure the setting); and $70 for gently polishing the sugilite ring without scratching it! Check out the pics; happy holidays!

I brought in a necklace for repair, and the gentleman who helped me was incredibly kind and…read morethoughtful. He repaired the chain on the spot, which meant a great deal to me since I wanted to wear the piece to an important family event. I also asked about resizing a watch, and his honest advice and careful observations helped me rethink the best approach. I truly appreciated the patience, professionalism, and care throughout the experience. I highly recommend Best Jewelry and Watch Repair.

Just brought in my wedding ring which got hit by a closet door and was badly warped - the owner…read morereshaped it in a matter of minutes and didn't even charge me! As a first time customer that's a very sweet gesture. Will definitely return her for any future watch/jewelry needs! Highly recommend

This was a great experience for us, awesome customer service and a quick fix. We brought in my…read morehusband's cross and my ring and he did a beautiful job. He works so hard and was very kind. If you have jewelry to fix, come check this place out!

Said they'd repair my ring and necklace, but when I came back, my ring was crooked and my necklace…read morewasn't fixed

The sapphire in my anniversary ring fell out. They quickly found and replaced it…read more Though I'm a jewelry minimalist, I saw beautiful pieces to add to my collection.

I recently inherited a 70+ year old signet ring, and after getting it resized, we found out the…read morestone was glued in and the ruby fell out. After going to three or four jewelers in LA who didn't think they'd be able to rebuild it, we found Ricardo Basta. The staff was amazing and transparent, explaining the different repair options and pros and cons of each. They worked with us for an amazing price, and went above and beyond to repair the ring. It now shines, feels, and looks brand new. We worked with Karen and her daughter Sarah and were blown away by their friendliness and willingness to answer our questions, and the jewelry they have is beautiful. Trusting anyone with something so sentimental and old is nerve wrecking, but we're glad we did, and will be only using them in the future!

We had a great experience with this jeweler. Their customer service was excellent. The gentleman…read morewas friendly, knowledgeable, and took the time to give helpful feedback. We really appreciated how patient and attentive he was throughout the process. Highly recommend!

My absolute go to: selection, quality, fair pricing & exceptional service. I have repaired items…read morehere, purchased their bespoke designs, remade some heirloom pieces & sent family & friends who are just as pleased. I'll never go anywhere else.

I almost never leave reviews, but this place absolutely deserves it. I've been to many different…read morepiercers but no one compares to Allen. I came in with an irritation bump on my forward helix (my own fault for trying to take it out myself) and he helped me remove it for an MRI I have coming up. I've been here before as well and he's always been so extremely kind and caring. It's so hard to find someone that is genuinely knowledgeable about piercings and truly cares about the customer, so I'm beyond lucky to have met Allen. I will definitely be back and I highly recommend!

My second time back at Aura Piercing & Fine Jewelry and I'm as pleased as ever…read more I came into the shop because some of my previously purchased jewelry from another retailer fell out and I lost the flat backs. I came into the shop as a Hail Mary just to see if they carried something that would fit the studs I already owned. Not only was Allen able to help me and replace the flat backs on my existing jewelry, he also informed me that my naval piercing that fell out months ago wasn't closed. Instead of having to re-pierce Allen advised me all I needed to do was buy or bring in jewelry and he'd insert it for me. I love the honesty and how helpful Allen was! His advice saved me some coin and I'm so grateful this isn't a money grabbing establishment. This is my now my go-to spot!

Jack is the man! He is the real gem in that store and I'm definitely coming back and with friends…read more He has a wonderful collection of gold jewelry that I'm now dreaming about. I definitely recommend this place!

I brought in **36.8 grams of 14K gold scrap** and was paid **$2,070** total…read more After getting home and recalculating everything, I realized the payout was extremely low compared to the estimated melt value at the time, which was around **$3,264**. That means approximately **36.6%** of the value was kept. For people who may not know: * A very fair/refiner-level buyer often keeps around **10% or less** * A decent local gold buyer usually keeps around **10-20%** * Keeping over **35%** is extremely high I do want to be fair and say this was partly my mistake because I should have slowed down and double-checked everything before agreeing. I had calculated my gold beforehand, but once the pieces started getting separated, weighed individually, and moved around during testing, I got confused and didn't stop to fully redo the math in the moment. It wasn't until I got home and sat down with the numbers that I realized how far off the payout actually was. At the same time, this is also why I personally would not return. An honest buyer who is trying to build trust and long-term customers usually does not let someone walk out with this large of a gap without at least explaining the percentages more clearly or offering something closer to a fair market payout. I'm posting this mainly as a warning for others: if you're selling gold, especially larger amounts of scrap gold, know the approximate melt value beforehand, take your time, and get multiple quotes before agreeing to anything.