Super happy with the service here! They changed the battery on my TAG Heuer quickly, were very…read moreefficient, and the pricing was more than fair. The whole process was smooth and professional. I'll definitely be coming back for future watch repairs and maintenance.

Was driving by and had been carrying my watch in my purse to get sized. Looked up and made a u-turn…read moreto come back. Ample parking. I was in and out in about 2 min. Guy working was super nice. Definitely excited to have found jewelry/watch/eyeglasses/sunglasses repair spot.

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more

I highly recommend doing business with Jewelry Vault. I met with Mike and he not only gave me a…read moregreat price on the Rolex I was selling but he was also kind enough to change my battery on one of my other watches. Fast and efficient service! These guys are a real pleasure to deal with and I highly recommend their services! If you are looking to buy a high end watch or need your watch repaired, this is the place to go!

Thanks for having my watch serviced. Months later and still keeping time. This is also the place…read morewhere I buy all my silver coins. The owner is nice and extremely knowledgeable.

Tom is the man! He really is knowledgeable and is extremely skilled in his craft. Thank you for…read morefixing my dial flawlessly and he was gracious enough to clean my band as well. If I can give someone 10 stars, it would be Watch Doc! Thank you and see you again!!!

Brilliant place. Yoshie (sp?) is one of the most genuinely warm and kindest people I've ever met in…read moreLA and 100% the reason for this review. They did a brilliant cleaning of my Omega Seamaster; as an avid Bond fan it's been my go to timepiece and it's so wonderful having it look spotless!

I have had four bracelets that are in need of repair. Three of them are all twisted up and need…read morederanging. And two need repair. I also needed batteries for my watches. I got two batteries that have a five year warranty. This makes me so happy. I get so tired of having batteries last for only a few months. They are nice watches and I have taken them to jewelers and still never got a 5 year battery. Everything was finished by the time I got to the other end of the mall. They are fast! Prices were very reasonable. I got everything done for less than $190 and they gave me a discount! I am very pleased and will go back again.

My wife and I went in to have her wedding band resized. The staff was super helpful and promised it…read morewould be ready in an hour. It actually ended up taking less time than that, and the ring looked so great afterwards, we ended up bringing her engagement ring back later that day to have it done as well! They let us watch the repairs in store and were efficient in the work. Fantastic experience, highly recommend!

I don't even know where to start. I held off on this review for several months while trying to…read moreresolve the issues I had with this jeweler, but things just kept getting worse and worse. To be fair I did notify this jeweler that I would be writing this review, so this should not come as a surprise. Several months ago my mom and I were walking through the mall and she happened to walk by a display with a certain ring that caught her eye. (back story, my mom sold her wedding ring almost 40 years ago because we did not have enough money when we moved to the states, and my dad passed away a few years ago and she's really wanted to purchase a ring to wear). She went inside the store and asked about the ring and the salesman said that it was $10K, that was too expensive for my mom as she's 77 and on a fixed income, so the salesman said that he could try to call the owner and see if he could go down on the price. Not 2 minutes later he came back from his phone call and said that he had great news, the owner said we could have it for 30% off! Now, that sounds great on the surface, but it gets ugly fast. My mom agreed to the price, as her adrenaline was going at full speed at this point, and I didn't intervene because for once I told myself, let her enjoy this and let her finally get a ring. She paid for the ring and we were told to come pick it up the next day. I asked if we would be receiving a Certification and we were assured that we definitely would. After my mom got home, the adrenaline wore off, she realized that it was going to take her years to pay this off, and instant panic set it..so she thought to herself that we would go back to the store and tell the gentleman that she had buyer's remorse and surely if she explained the situation they would understand. The owner was there and he refused. He said that she could "exchange" it for another ring but she would have to choose a higher priced item. WHAT? How does that solve her problem or make any sense? We practically begged, which was embarrassing in and of itself, but he wouldn't budge. He recommended that we just do a private sale. When I asked for the certification he said that it doesn't come with one. I told him that the salesman said that it would and he said no, it doesn't come with any official certification but he would draft an appraisal himself and send it to me immediately. Well, one week passed and no appraisal had arrived. I called the store and asked for the owner and made another plea with him to please return the ring, and he became annoyed and quite rude. The situation escalated, admittedly partly by me because he was being so aggressive, and he ended up hanging the phone up on me. I decided I would just try to sell the ring and be done with him. Well, I went to 4 different jewelers and they ALL looked at me like I was crazy for paying that much for the ring that my mom bought. They said they wouldn't even consider purchasing it from us for even $3000, and the kicker? The ring had a crack where the raised part attached to the main ring. Mind you my mom had never worn the ring. They said it wasn't even worth half the money we paid for it. EVERY. SINGLE. ONE OF THEM. We tried putting it up on ebay for half the price and didn't get a single inquiry. We made a hail Mary move and did what we never do, and filed a claim with her credit card company, which obviously did not work to our favor. Last week we returned to the store to see if he would just let us do an even exchange for the ring, because at this point my mom didn't even want to look at it anymore. There was so much stress involved with trying to deal with this that she didn't even want to put it on her finger. This was supposed to replace the most special gift she had received from my dad, and instead she just wanted to tuck it in a dark corner and never look at it. The owner wasn't in the store but the SAME salesman (who didn't remember who we were) suddenly sympathized with our situation and said that he would call the owner. He came back and said the owner said that he would exchange it for something but we would have to choose something that was DOUBLE the price. This, clearly, was an intentional spit in the face and F you to us. How vile of a human being do you have to be to do this? I understand this is a business, but humanity should also still exist. I just about lost it in that store. Another gentleman standing by and listening, his name was Hovig, walked over and said that he would talk to the owner himself and that he would call me the next day. Days later and no phone call. For God's sake stay away from these people. Go to a jewelry store and deal with a jeweler that has an ounce of humanity left in his soul. I'm no softy and I do believe that policies are in place for a reason. But I do also believe that there are special circumstances and OWNERS of their own company should always consider these things. STAY AWAY.

Trust, honesty, and transparency are things that I look for in any jeweler for any size bauble…read more Michael at Kristof's brings all three. This Fashion Square staple has been here for decades and brings Valley patrons a variety of high-end earrings, necklaces, and bracelets to your pretty self for a fraction of the retail price. Pieces are made in-house or sourced from traditional places like Italy, so you can find a mix of elegant and dainty rings, necklaces, and earrings that still make a statement and can be equally modern and edgy. The jeweler's enormous stock of higher-quality diamonds means there's something for every budget. And sales are the best time to score a deal, as I was ready to read half a paycheck on a multi-strand diamond dazzler. The jeweler is also tops when it comes to sizing, cleaning, and more. The best part of the experience is how Michael will tell you when something is worth upgrading. Gold? Maybe. Diamonds? Absolutely. Will defo be back!

I'm visiting from SF and needed to get my watch resized. I called around and they weren't too…read morefriendly. I ended up stopping at this place by luck and the gentlemen was very cute and nice !!!! He resized my watch in minutes and was by far the cheapest compared to other stores. I definitely recommend you come here!!!!

From the owner: We carry a variety of name brand watches such as, casio, ESQ, Fossil, freestyle, Gucci, Guess, Ice,…read moreKenneth Cole, Movado, Pulsar as well as name brand watch straps for men and women at great discounted prices. Come look us up!

We had such a wonderful experience here when they fixed my brother's bracelet. They made it look…read morebrand new. We definitely recommend going there for your jewelry needs! And we are so thankful for their help.

Carlo is honest and most helpful. He gives you credit for…read moregold you bring in to put towards your new pieces.

I just got the most beautiful bracelets at Padani's. I purchased a red turquoise bracelet for…read moremyself as a treat. My husband got me a paper clip link silver bracelet with three freshwater pearls for our anniversary. So beautiful! So delicate and so feminine. I just love them. Dalia and Simone and Justin are all wonderful people. I always enjoy coming in to chat with them and shop. They also always do an excellent job, cleaning my jewelry and changing my watch batteries. As an added plus: they always have treats to give my Pug! My next purchase will be a pendant reading 0.2%.

Exceptional service. After a negative experience with a different LA jeweler we came to Padani with…read morea loose stone to set and some gold to trade in. They were patient, kind, compassionate, incredibly helpful and extremely professional. It was such a lovely visit start to finish. Looking forward to getting our finished piece, and very pleased we have a new family jeweler to work with on future pieces. 100/10 - would give more stars if I could!

I had a pair of high-power binoculars, which I no longer use -- but the shop had no interest in…read morethem, not even as a trade-in on another item. Rather disappointing -- but the staff is courteous, even if unresponsive!

Sent out a quote to all pawnshops. They sent one back saying that they would take the thing that I…read morewas trying to get quoted. Legitimately just called. Talk to a woman who was abrasive at best. She didn't want to take the item. So we asked to talk to somebody in a managerial role. They spent time talking with us, trying to figure out the items price point and then they lowballed us. They blamed AI for their response and then told us they hated AI. I'm sorry, what?! You're using AI to run your business and you hate AI then maybe don't use AI and take from our clean drinking water which we will run out of eventually because of AI. I don't know once I hear a business is using AI. I automatically think that that business does not know what they're doing. Because they're using a robot instead of doing their own business. Sounds like corner cutting and who wants to do business with somebody who corner cuts. Not me. Don't get me wrong. The old guy sounded nice, but just because you're nice. Doesn't mean you know how to run a business. And if this is the way you run a business eek.