Was nervous about taking my Rolex somewhere other than Rolex for service/repair but decided I was…read moretired of paying Rolex's exhorbident fees and giving up my watch for a month or longer while they worked on it. Shant's was excellent. Easy to work with. Knew what was wrong right away (mainspring and needed service) Did the work on the timeline promised (2 weeks; actually got it done early) and for the price quoted. My Rolex is running better than it ever has. Its an early 80s Sub and i've sent it to Rolex twice since its been in my possession for the last 12 years or so for a service/repair and it's never kept time as well as it has these past two weeks since I got it back from Shant's. I will be back and can't recommend this place enough. Thank you, Shant!

Shant was effective, warm & clearly passionate about his work. In total, I got 5 pieces of watches…read moreadjusted, battery changed by him. He replaced my shattered sapphire crystal face on my Rolex in 10 minutes and offered insight on how to take care of my watch. The way he lit up about my Rolex sparked me up as well- new found appreciation for the value & sentiment behind my watch. He also resized my watches with precision and care AND cleaned my jewellery for free. He readily referred me to another vendor to auppprt adjusting my other pieces and the neighbourly and collaborative energy he carried is deeply appreciated and felt. His shop is well maintained, elegant & represents luxury and integrity. If I could give anymore stars, I would

Vic is the best!…read more Around 15 years ago I started going to Altadena Watch Company and have never looked back concerning my watch and jewelry concerns. The customer service is impeccable and the quality of work is beyond expectation. Not only does Vic do great work servicing, repairing and cleaning jewelry but he also does some excellent custom work. He has completely rebuilt and restored watches for me, and he designed and made the engagement ring I gave my fiancé. If you want quality watches and jewelry, as well as excellent service, go see Vic! SupportAltadena!

Vic is the quintessential gentleman and professional. He replaced a dead battery immediately for…read moreme. No time wasted. The customer service is simple second to none. I will continue to bring my watches to Vic for fixing. He is a treasure and an invaluable resource to our community.

I've been moonlighting as a "watch repair guy" these past few months, which basically means I've…read morebeen breaking things and calling it "fixing." It was a total hit or miss--mostly miss. Then I got a new watch and realized what I actually needed wasn't more YouTube tutorials... it was professional help. Enter: Time Essentials! The second I walked in, I was greeted with kindness and service so good I half expected them to offer me snacks too. John (pretty sure he's the owner, but I'm also convinced he might secretly be a time wizard) went above and beyond fixing three of my watches. Prices? Totally fair. Speed? He fixed them in under 10 minutes--faster than it takes me to find the "skip ad" button on YouTube. Safe to say, I'll definitely be coming back. If your watch is broken, don't waste months pretending you're a horologist like I did. Just go to Time Essentials. HIGHLY recommend!

The guy is very good at his job and he is very knowledgeable and very reasonable with his pricing I…read morewould highly recommend this spot!!!! I love to support stores that are great at what they do! This store is worth visiting!!

I took 2 watches in for new batteries and asked to clean up one of them since it looked a bit dull…read more He said $60, which is expensive (I can get batteries changed for $12 each in Burbank) but out of convenience I said ok. He said 30-minutes. I left and when I came back he said he forgot the charge to clean the one watch so it's $100. I refused and he quickly said $60 is okay. The watch he cleaned has the gold worn off since he ran it through the machine even though he said he wouldn't and would just use liquid and buff with a cloth. NEVER AGAIN. He tried to scam me out of 40 more dollars just to see if I would. Horrible service.

I brought three watches in for service, but one is a solar watch and he said that watch needed a…read morenew battery and capacitor, and the other watches just needed batteries. he gave a price of 160.00 to fix all three watches. he was able to put a battery in the two other watches and I paid 50.00 which meant I owed him 110.00 but after a couple of days went by, I got a call from him saying the solar watch was ready. I went into pick the watch up and he said you owe me 160.00. I guess he was doing the new math. I say stay away otherwise he will use that new math on you.

Super nice and helpful owner/specialist. Repair instead of replace!…read more Plus great selection of vintage cat clocks :)

I feel I gave Greg a very difficult task with this watch. Its a 1970's Zodiac Seawolf SST 36000…read more With the watch being very uncommon, it became very difficult to find parts for this restoration seeing as I preferred all original parts if possible. While it did take quite awhile I will say my grandfather's watch is beautiful, functions as it should, and now can be worn as I please thanks to the Clock Specialist. I did want to note it wasn't wet tested as with a nearly 50 year old watch and parts that are hard to come by it would be best not to risk losing its current functionality. With that being said, I have zero need to take this watch diving or near any body of water that would risk damaging it so I'm very happy with the work/restoration job that was done.

Peter is a worldclass craftsman. I had a solid gold signet ring that needed to be repaired from…read morewhen it was cut off my finger in an accident. I took the ring to another jewleler who said it couldn't be fixed without damaging the engraving. Peter examined it carefully and said he could absolutely repair it. He did an incredible job!

I have been a customer of Pasadena Jewelers for twenty-five years…read more Peter Danayan my jeweler is amazing! Not only does he provide the highest quality diamonds, but also creates exquisite custom made rings, bracelets and Nicklesses. His service is excellent. I have always found him to be an honest and trustworthy merchant with a highly respective reputation. I highly recommend him. Patricia

I brought a vintage Steelco manyal wind watch for service. It was a wonderful experience and the…read morewatch works great. I have a timegrapher so it was nice to see the watch with a better beat error and amplitude

Amazing service as always, recently brought a few of my watches that needed their batteries changed…read moreand the owner did it on the spot within 20 mins . Love the quick service and the vast knowledge he has about all brands of watches , I feel comfortable and confident visiting the store. He removed the extra links from my watch within minutes and gave me the insight on how to make sure the watch keeps in tune. The watch was a gift so I really appreciated his input. His prices are very reasonable and I highly recommend him for repairs and purchase.

I had 2 clocks that weren't working. Not antique. The large clock fell off the wall during an…read moreearthquake. The drop bent a piece. The UCLA clock was a gift. It just stopped running. Rubio took one look at each clock and quickly figured out what was wrong with each. He repaired each clock and I am so happy to have them up on the walls ticking away again. I highly recommend this business. BTW-cash only. He doesn't accept credit/debit cards but his repairs are so affordable that it wasn't an issue.

Excellent repair on my mom's antique clock! Was even able to find replacement key for winding.read more