I have been a patient of Dr. Manion since she took over from her predecessor, over 22 years ago. It…read moremust be difficult to gage how much time to allot for each patient and I note there are a couple of comments regarding her ability to keep to a certain time slot. Yesterday, I saw her for my annual check up. Her pervious patient was a child being fitted for contact lenses which must have been difficult for the girl. As a result, Dr. Manion was naturally concerned that this young patient was made as comfortable as possible, and thus the start of my consultation was slightly delayed. During Covid19 Dr. Manion had a wild influx of New Yorkers fleeing the city, in need of consultations, and as such she and her team had their work cut out for them in order to see as many patients as possible in a day. Naturally this inconvenienced other 'regular' patients, but with a little kindness and thoughtfulness, Westport Eyecare patients were all accommodated. Dr. Manion's care and attention to detail quite possibly saved my eyesight and restored my vision. I cannot recommend her more highly! In my experience most doctors run late because they care for the patients they are tending, as do car mechanics and plumbers!

I routinely wait at least an hour if not more when I come to see Dr. Manion. I have put up with…read morethis for several years because she came highly recommended but this time she got my prescription wrong and I can't even get back into see her - they want me to wait over a month. Meanwhile I paid several hundred dollars for glasses I can't see out of. She doesn't take most insurance so it's not as if The place has to book people over each other. Since COVID I am now deciding that my time is worth more than that and am not going to sit for such a long period anymore - so I am now seeking another alternative.

Dr Thimons is THE SO CARING AND KIND to his patients. I've been going to him for years now, and he…read moretakes great care of my eyes. He's funny also, the office is very clean. It's never a long wait time and the quality of care is great.

Caring man ( doctor ) and a very good person ! Good place special and friendly atmosphere in and…read moreout with not rushing you out

Horrible experience at Fairfield location today. Did not get to see the Dr. Upon check-in I was…read morehanded 5 pages of paperwork. I had a broken shoulder surgically repaired last week, my dominant/writing hand. My arm is immobilized. I asked if there was another way I could provide the information because I was left-handed and would have trouble filling out the paperwork. The person I was speaking to went around the corner to ask someone else and I heard her say 'he can fill it out with his right hand.' I walked around the corner and said, 'you've got to be kidding me, there's no other way I can provide this information to you? What if someone has a disability, how would they do this?' The response was 'Their aid would fill it out.' I just took my insurance card and id and left while saying, 'or perhaps you could have provided the paperwork in advance, provide it electronically, or let me answer the questions verbally like every other office has been able to do.' I've had multiple first-time office visits in the past few weeks due to the broken shoulder. Very hard for me to politely explain how obnoxious and unnecessarily rude this was. Not to mention how out of line the response to the disability question was.

Dr. Stein is an MD, not a OD. I had high pressure in one eye (dx by a different doc) and wanted a…read moresecond opinion so I went to Dr. Stein. He ran me through a series of tests, explaining what each one was for and what it diagnosed or ruled out. Turns out everything is fine and that congenitally some eyes have higher pressure than others -- you need to track it over time vs. saying "oh something is wrong here," So he put my mind at ease and I also got a huge education on the eye and how it functions. Very smart, compassionate and "non-alarmist" doctor who knows his stuff. Got an eye exam too and prescription for new lenses.

I've never had a bad experience all the years I've been going, from 1985 or 1986. I would recommend…read moreVision Consultant if anyone need a good Optomotrist. Dr. Castaldi is excellent as one person said. I hope he doesn't retire anytime soon.

The office staff is extremely professional. (I showed up…read morelate for appointment, but was rescheduled and seen within the hour. The way I was taken care of by Shonda, and Alma was incredible. (I've worked in customer service and it's not easy.) Dr.Castaldi very thorough, and took the time to explain everything.

Dr. Ostriker lacks empathy and respect for the elderly. We took my 96-year-old mother for a…read morecheck-up, which was scheduled for 2:30 PM. After waiting for an hour and a half to see him in the waiting area, he administered eye drops, asked her to wait, and then left. My mother had to wait another hour and a half in the exam room, but he never returned. During our wait, we observed many patients entering and leaving his other exam rooms, while we did not receive any attention. Ultimately, we decided to leave at 5:30 PM without any explanation from Dr. Ostriker or his staff. I am deeply disappointed by the lack of professionalism displayed by both Dr. Ostriker and his team. If he is too busy, he should inform patients and offer to reschedule instead of making them wait unnecessarily. It is especially concerning given that my mother is an elderly person who requires considerate and timely care.

I have been under Dr. Ostriker's excellent care for many years, and recently he did very successful…read morecataract surgery on both my eyes. I have always found Dr. Ostriker to be a very caring and ethical physician, and I would not hesitate to recommend him to a family member or friend.

I showed up at the East Haven, CT office to find no waiting area. I had to stand and wait for my…read moreturn to speak to the receptionist. The office is one big room divided by small partitions. My exam was done basically in the hallway because there was no room. When Dr. Noecker came into the exam room, he said "You know how this goes, right?" Well, no I don't. I'm not an ophthalmologist and it was going to be my first surgery of any kind. He explained the procedure to me, but not the possible problems that may occur during or after the surgery. I read his reviews on other sites & saw a lot of "1 stars" with major complaints so I have decided to cancel my surgery and go with another ophthalmologist.

Horrible experience at Fairfield location today. Did not get to see the Dr. Upon check-in I was…read morehanded 5 pages of paperwork. I had a broken shoulder surgically repaired last week, my dominant/writing hand. My arm is immobilized. I asked if there was another way I could provide the information because I was left-handed and would have trouble filling out the paperwork. The person I was speaking to went around the corner to ask someone else and I heard her say 'he can fill it out with his right hand.' I walked around the corner and said, 'you've got to be kidding me, there's no other way I can provide this information to you? What if someone has a disability, how would they do this?' The response was 'Their aid would fill it out.' I just took my insurance card and id and left while saying, 'or perhaps you could have provided the paperwork in advance, provide it electronically, or let me answer the questions verbally like every other office has been able to do.' I've had multiple first-time office visits in the past few weeks due to the broken shoulder. Very hard for me to politely explain how obnoxious and unnecessarily rude this was. Not to mention how out of line the response to the disability question was.

Dr. Goldberg is very thorough, as are her staff. Very efficient and thorough office and exam. I…read morehighly recommend.

My wife and I have been seeing Dr. Danielle Feder for our annual eye examinations since 2017. We…read morehave never had more competent and thorough examinations than with Dr. Feder and the N.E.C. optometric team. The front desk staff is excellent. They also have an large selection of frames and an knowledgeable team of opticians to assist when we need to choose new ones. If they don't have a particular frame we want, they find it and do their best to get it. I highly recommend Norwalk Eye Care for your optometric needs.

Poor communication. Ordered new lenses, told to text to pick them up, texted on Tuesday, tried to…read morepick up on Wednesday. On Thursday, they finally got back to me, let me know they were closed on Wednesday. The next time I had a break in my schedule on Friday, texted at 9:30, suggested 12:30 to pick up new lenses, at 11:30 they texted me 12:30 was taken, how about 1:30. Tried calling no answer. I texted back at 11:45 and said OK for 1:30. They responded that they gave that time to someone else. When I finally got an answer they said to just come by and knock on door. When I did knock, the woman signaled to me that I should call-they would not come to the door. When I finally talked to the Father, (it really is "Family" ) he said he was sorry I was upset, but never apologized for poor service. His son gave me the exam, the Mom checked the son's work, and the Father fitted the frames. I was happy until they kept letting the phone go to voice mail, and started with the texting.

The most competent and kindest doctors and staff anybody can ever ask for. If it could be 10 stars…read morethey deserve it.