Was in again the other day, looking for low tox antifreeze. The usual ridiculous prices and... not…read morestocking (ever/at all) ANY pet-friendly antifreeze = the appropriate rating. Even the SPCA website PROMOTES Lordco, saying they DO sell the pet-friendly stuff; YET clearly this location does not. WTF?? NOT cool. Ethylene glycol based....is the old stuff and VERY toxic. Propylene glycol is very low tox. Animals will not die. If you care about animals....LOOK IT UP. EDUCATE YOURSELF!

I just came back from Phoenix Arizona, I needed to get the license plates on my car. You would…read morethink it would be that easy but BMW requires a special board. I went up to the Lordco on Edmunds and The Staff made above and beyond effort to help me out.

I'm a senior and I needed a battery so the man quotes me the most expensive one .I told him I…read morechecked online and there's one for $40 cheaper.He quickly said oops your right ,sorry. Then he went and got it and dropped it on the counter hard.Then I told him I have a bad leg and couldn't carry it. He gave that "Yeah ok so..... want to you want me to do about it" . Never coming back again!

Another great location for parts Metrotown location, it has more supplies than some locations,…read moregreat staff members, alway helpful

UPDATE: Seems somebody thought my review was "Funny". No problem............rating now reduced, to…read moreONE star.

Slowest service for auto parts. I've waited over 4 hours for a part to be delivered. Frankly, I'm…read morealittle frustrated that the part is still not here. No ETA from the driver. Really? Not a good sign. Napa auto or lordco is faster by far. The garage owner says he's close but the autoparts store is just across the bridge.

Brought my car into Raj after being recommended him by another mechanic I know…read more I was smelling smoke in my car and Raj said it was probably the flex joint when I dropped it in. Apart from the smell the car was driving perfectly. He quoted me 400-500 to fix it and said I would have the car back in a day. The next day I called Raj to ask for a pick up time. He said he was really busy and my car was still sitting in the yard but he would have it done by EOD. I called him later that day, he said the car was still sitting in the yard and he wouldnt get to it until the next day. At this point I was annoyed but he said it would be done by noon the next day so I said OK. The next day before noon I rang to make sure the car was ready. Again Raj said he was busy and hadnt gotten to it. I needed the car so was very frustrated. He said it would be done by 5pm. He called me at 4:50pm saying the car was ready and to come out. When I got to the shop it appeared my car was still being worked on. Raj had pulled out the filters of my car and the sparkplugs. He said it all needed to be repaired and I needed an oil change. I was shocked as I hadnt given him permission to pull anything from my car. He said he would have to replace the sparkplugs and do an oil change. Also the original work was now more expensive than he thought and overall the work would be 1200 dollars. So 800 more than originally quoted and 2 days late. It took him 2 more hours to finish the work and then I finally got the car back. I am a first time car owner and I am sure Raj was just trying to take advantage of me. I have no experience with mechanics but I know this is not normal even in general customer service. It was all a show he was saying how bad my filters were, how the spark plugs needed replacing and oil was leaking into them. I will attached photos so everyone can see how ridiculous his claims were. Would not recommend ever and would really advise everyone to avoid this place at all costs.

Wanted to get exhaust tips installed on my NX. Went to one place and they did the worst job ever. I…read moremean, I coulda done better with one hand, blind folded and some duct tape, so with google and Yelp's reviews I found Quiet Muffler & Brake. These guys deserve all the accolades! They took the time to come up with the best way to mount the tips, explained what they'll do and did a 100% professional job. Very happy and I would recommend them any time!

Close to home, easy to get parts, great parking, long time staff members know what parts neededread more

A lifesaver for me on this night as I needed car parts and I practically had less than the standard…read moreamount of brake pad thickness you should have while operating an automobile. Open right up to 8PM on weeknights, when your in a bind, and work on your car yourself (or know people who work on cars) and need that particular part I always think of Lordco. You can go OEM on things, but sometimes that is not in your budget, and in most cases at night, those places aren't open for you like this place is. For an average Joe like me this place isn't pretty, but for any car-nut, this is probably some sort of candy store. What you see in the front is not all you see as they have people here who know cars and if they don't, they pull up their computer to find you the corresponding right part you need. Just have the knowledge of the exact part or item you need, with you year and model of vehicle. They usually provide you a few prices due to selection, whether you want aftermarket, or something that is similiar to OEM. Deep into the heart of industrial area, know where you going before you come here (have the GPS on) and you maybe delayed due to the fact this place is close to the main train tracks. On this night when we came here we were stopped by two trains, one when going, one when leaving.

A few months ago, I found myself needing a last minute hitch. E&H really delivered! Their prices…read morewere fair (far less than dealerships), work was done faster than quoted, and the quality was great! I was worried that the hitch would be an eyesore, but it turned out great since you can easily remove part of it when not in use. FYI: my car is a BMW X6, they had all of the equipment and had no issues connecting it to brake lights/turn signals. I towed a medium size U-Haul trailer from BC to Southern California without issue... half the time, I forgot it was even there! Thanks E&H!

Our BMW Alpina XB7 wasn't equipped with a tow hitch from factory so reached out to E&H Hitch in…read moreBurnaby to purchase a Stealth Hitch and perform the installation. I was worried it not being OEM if it would live up to my expectations, and it did 100%. The install and electrical work was done carefully, professionally, and at fair price. The Stealth Hitch not only performs well it's aesthetically pleasing as the hitch mechanism is completely hidden under the car. I towed our 20x8 aluminum trailer without it breaking a sweat... if you have a high end SUV trust me, go with E&H Hitch in Burnaby, you won't regret it!

We had an issue on the ferry with our RV on Friday before Labor Day weekend. We got off the ferry…read moreand went to Gibsons information center. The two ladies inside were very helpful and said Kenmac was probably our best option. We drove there, went inside, and explained our situation. I believe his name was Drew or Devin but he was quick to help us by loaning us some tools. He couldn't help too much as they it was lunch time and they were short staffed. A bystander, Kevin, was there having his truck worked on help us a lot and we were able to stabilize the awning and continue on our vacation. Without Kenmac's and Kevin's help we would have been up the proverbial creek without a paddle.

So - every time I have gone in there it has been an incredible experience. The staff are incredibly…read morehuman, capable, knowledgeable and incredibly communicative. If they don't have it at the specific location they can have it delivered in a couple hours. The competition is days, if they can figure out what I'm asking. On floor selection is also very good.

Hi there, I was just wondering if you were aware that your company up here in Canada has hired on a…read moremafia hit man as one of the directors and wanted to give you a heads up before I start calling y'all out publicly seeing as he's a rather incompetent hit man and so are the goons he sent to try to kill me. Ya can tell all yer human trafficking mobsters that: I'm still alive you yellow bellied mofos and you all couldn't whack a COVID infected gopher on a putting green!!

My car started smoking at the border station and Alley Auto was open and quickly able to…read moreinvestigate the issue, get the parts and fix it, and get us back on the road that afternoon. Huge thanks, they saved our trip home!

I cannot recommend this business highly enough. The staff is extremely knowledgeable and nice and…read morebend over backwards to help. They get your car up and running in record time, even when parts have to be sourced externally. They do not look down on you for having old cars with deferred maintenance and try to help work within your budget and timeline. Best auto repair shop I have ever patronized. Love these guys!

Fantastic customer service. Excellent quality service. Very helpful every step of the way…read more Absolutely painless experience dealing with the people at Roshie. Keep up the fantastic work guys!

I don't usually write reviews however this is an exception. I first met these guys because I needed…read moremy sunroof fixed.. I called and they immediately helped me out ! Within 2 hours They fixed my sunroof and on a minimum cost! I felt blessed ! I walked away super happy ! A week later my car broke down carburetor issues and serpentine belt. I immediately called them and AGAIN- they were step by step with me the whole time! These guys have such great customer service , I love the way they invoice you and take pictures of the problem such a positive experience my car was fixed within two days ! They work 7 days a week wowww!!! I was very impressed . I would highly recommend Them . I will always go back to these guys ! Thank you! Blesssss