I wash my car here regularly and only gave it a 4 bc it NEVER power dries meaning an arduous hand…read moredry at the station. However, I recently sucked up something meaningful and called immediately after realizing it. I was told by the female attendant that I was SOL. (Nothing they could do.) When I went there yesterday, Nick did EVERYTHING he could to try to find lost item. So, thank you NICK. I give you a "5"!

When you car is dirty, the handy dandy car wash is the place to go...right!!? Yes you are right…read more Well I came across this place a year or so ago and was excited, but on several occasions my car is still dirty after the wash. Took one of my classic trucks here (1977) and since it didn't have much to clean there wasn't a problem but my white car struggles everytime. There has been at least three times recently I had to go back through and the dirt still didn't come off, so an employee came out and assisted me with wiping it down. It was very sweet of the employee but I was wondering why this keeps happening. I was going through once every two weeks depending on the weather and possibly more if I was traveling far. The bugs on the front just about stay on even after going through. It's very discouraging especially since I always get the Super. The positive is they do have free vacuums. They have a handicap area for the vacuums as well. Be careful when you pull the vacuum out before placing on your carpet as I have found gum on it before. They suck up what is needed so other than paying attention before placing on your carpet these are very nice vacuums. They also have a mat cleaner that you stick your mats through to be cleaned. They seem to work very well just beware it does not remove pet hair which I didn't expect. Just warning you. Now that covid is here they have placed hand sanitizer spray bottles at each station and buckets for clean and dirty cloths. All in all this is a decent place but I think for washing I have to try out places to get the clean look for my whole car.

Compared to the other carwashes in the area, this one is the best. They actually clean the tires…read more You have the option of letting them detail your car or doing it yourself, not a huge place but much more personable.

What kind of car wash doesn't even offer an interior cleaning option? Apparently these guys. Pulled…read moreup for the "hand car wash" only to find out they don't offer an option to clean the inside of your vehicle? Too late to pull out of line, so here I am stuck paying for the "hand car wash" which means they run it through an automated wash and two guys jab at the car with brushes. Don't waste your time.

Soapyshell is conveniently located on Bel Air Rd (Rt. 1) in Perry Hall. There are four self-serve…read morebays and two automatic, touchless bays. All are well-maintained and free of litter. Cash and credit are accepted. The wash itself is pretty standard but it gets the job done. Definitely swing by Soapyshell if you're in the area!

My first ever carwash in the Baltimore area and honestly it was really nice. It had a lot of…read moreoptions such as the triple foam, high pressure rinse and soap and my car turned out great. Looking forward to coming back!

I got there today around 4:30pm. At the drive up where you pay there was a lady telling us about…read morethe car wash options. I elected for the exterior/interior washes. Once I paid and finished the drive through wash I pulled around for the exterior interior portion. Initially the guys began walking up to start and then a guy that stated he was the manager came over and stopped them. He said they were no longer cleaning the inside of cars because they did not have enough people to do so. I looked around at about 6-8 guys standing around waiting to work on my car. The manager asked if anybody told me about them not doing anymore interior cleaning. I said no, in fact if they did I'm sure I wouldn't have been able to pay for one. Right? I then asked who I could talk to inside to discuss a a refund/ adjustment on the $36 I had just paid for exterior interior. He said I'm the manager, and I so I asked him about the refund. He then says well wait we can do one more, and yells to the guys to start working on my car. They did a great job. However, the encounter overshadowed the experience. Especially because they close at 6:30pm and I was there at 4:30pm. This doesn't seem like a professional establishment.

I have a Flagship membership and I have had great experiences at every location, but this one is…read moreabsolutely terrible- I didn't even get my car washed, so I can't speak on the job that they do, but here is what I can tell you. I pulled in, and almost right away noticed the long line. I didn't have time to wait in a line that long, but they have barriers up so you can't get out. So I thought I could call them and ask if someone could come and help me figure out how to get out. I did the option where you call and they call you back and hold your place in line- an hour later and still no phone call. So, I sat stuck there for over 30 minutes, just waiting to get to the point of the car wash so that I could escape. I figured I could at least go over to the vacuum cleaners that I've seen at every other Flagship- nope. They don't have those there. So 30 minutes wasted, just to sit in a line that I was trapped in. I love the Flagship on Padonia Rd and would recommend them any time (in fact I'm going to go write my review for them next), but I will never go back to this location. 0 stars, would not recommend.

They did a great job washing my car . They made sure my car was dried good and tires were cleaned…read morewell. The inside of my car was wiped down well and the rugs were vacuumed good. The people I dealt with were very friendly and professional.

They do a great job and also offer discounts. Compared to other car washes in the area, their…read moreprices are quite reasonable. The staff at rainbow are always kind, considerate, polite, and courteous. I had some trouble walking today, and the young man who noticed it offered to have my car pulled up closer to the door so it would be more convenient ; very thoughtful.

Needed a quick exterior only car wash. Once you're in line, you can't get out. To get through just…read morean exterior wash took one hour. Greatly understaffed. Looking around, I could see a lot of very frustrated people who once in line were trapped.

On September 18, 2022, we took my SRX for an external wash. In the wash tube, there was a horrible…read moregrinding noise, and it turned out that a piece of the fabric that slaps the car as it washes had wrapped itself around my roof rail, and wedged itself in tight. No one in the drying tube told us this thing was hanging off our car. We realized it when we made our next stop--and turned right around and went back to show it to them. A nice young man tried to remove it and couldn't. He called the owner, who had him ask me to bring it back the next daso he could see it. The young man cut some of it away so there would be less hanging off my car. The next morning, I went back and met with Michael--the owner. He tried to get it off, and couldn't. He then had someone else try, and that person couldn't get it off, either. We agreed that it needed to be done by a body shop, and I said I would take it to Hunt Valley Auto Body, which Michael agreed was a good place to go. The last thing he said to me was, "Let me know if I owe you anything." The next time I could get an appointment at the body shop was in November. The bill I paid for the work was just over $300. I sent a copy to Michael to ask how he would like to handle it. He didn't reply. I tried a second time. He didn't reply. I sent it again, this time, certified mail, return receipt requested. He received it, and didn't reply. That's where we are. My SRX was damaged, and the owner won't do the right thing. I used to be a regular customer. Now I'm never going back.

Happy freezing temperatures! I got a gift certificate for the $240 full detail for Christmas. My…read morecar had not been properly cleaned (beyond the occasional vacuuming by me) in the 3.5 years I've owned it. So it was due. I dropped my car off at 9am when I made my appointment (make an appointment!) and they were ready for me. They said it would be 4 hours, but could be longer, because it is so cold out that all the materials they put on the car were freezing when they left the garage. I got picked up, and returned exactly 4 hours later, when the techs were doing their final wipe on my mirrors. Such great timing. The car was crazy clean, I am so glad to be back to square one and hope to keep it in better shape. The one additional star I could have given them would have been if I could have had a Ceremony coffee when I was there. I don't know if it was ready, and I did not ask. But I do love Ceremony and hope they can put a bigger emphasis on it for their guests. It's SO COOL that they have craft coffee in their car wash and needs to be emphasized. Thanks folks!

Poor customer service. As one other reviewer stated, Manager was kind enough to say "we have a…read moresign." When I said the sign was not exactly clear. Have been before, purchased gift cards. Not anymore. Lost a customer but Manager said he was fine with that.