Dr west was a wonderful doc for me! Easy on the eyes, fun, kind, compassionate quirky for sure I am not a patient anymore but wish I could be Dr wests friend! Mens Physicals with him were invigorating and changed my life. read more

Another warning about this office: Do not see Dr. West. The front desk person Ken is incredibly weird, entitled and rude. Just some context here - this office does not have a voicemail or messaging service. So in case you need to reach the dr or reschedule, unless someone picks up, you cannot. We tried to call 4 times to reschedule a dr appointment 3 days ahead of the appointmentand the office did not pick up. The day of the dr appointment, they call us and tell us they are charging us $75 fee. I politely suggested they need a phone messaging service and Ken yelled at me and said we need to find a new doctor then that has this service. Ken, sir, this is 2026. All doctors have some way to communicate with their patients and not through one person who does not pick up the phone. The audacity to charge us when it is their lack of customer service and then interrupt and yell at me when I was actually very nicely suggesting a message service. Incredibly rude, avoid this doctor office at all measures. They do not care about their patients. read more

The doctor seemed bored, lectured me about why my test results from LabCorp that my doctor had ordered (and were the reason I was there) were not reliable, then ordered another set of labs from LabCorp and told me to come in and see him again in two weeks. Pontificated about why he thought I didn't have the problem that my doctor thought I had (bad labwork from LabCorp). Did not seem to be familiar with the medical records I had sent in before the visit. Told me not to eat any carbs, then recommended an expensive artisanal pasta if I really wanted to eat pasta. When i was checking out, I felt pressured to make an appointment immediately, and was warned about cancellation fees for canceling an appointment. I won't be going back. read more

I didn't even get a chance to make an appointment, the receptionist answered the phone and asked why I called and I politely explained that I am not an existing patient and I would like to make an appointment, and explained my reasons to why I want to see a doctor. The person answering the phone kept interrupting and wouldn't hear me while over explaining that Dr West is an endocrinologist and I need to be seeing him with an endocrinology concern, which I have but this receptionist refused to hear me. For being the "Top Doctor" in DC, it astounds me he has any patients when his team won't bother to even listen on an initial phone call. read more

The desk staff is problematic and rude. Doctor West's bedside manner is cold and distant. My in-person appointment was rescheduled to a video appointment at the last minute. They could not find my bloodwork results when I had the video visit. I am taking mediation, which is required for an ongoing medical issue. I must take the medication on a regular schedule. Missing a scheduled dose significantly impacts my ability to function. The doctor refused to refill the prescription until they found the bloodwork results they had lost. I had to go back to an old doctor to get the prescription filled because of their incompetence, causing me additional time and money. Reputable endocrinologists in DC have a 4-6 month waitlist. I saw this doctor within 30 days. That was a huge red flag. read more

Dr West is an excellent doctor and I would highly recommend him. I've been a patient of his for 5 years and have had a great experience. I trust his judgment and approach to my medical needs. He is a no nonsense physician and it's appreciated, since my schedule is very sparse for extra time. I'm pretty demanding when it comes to medical care, so no softballs from me in this review. read more

I've been a patient for years but the practice has gone downhill. I echo the comments that the doctor and his staff are very cold and borderline rude. Each time I go I feel bullied into a quick appointment, I don't feel heard when I share concerns about my symptoms and each time I leave I feel worse about the level of care than the last visit. The communication is combative, dismissive and unprofessional. read more

Just as others has stated. The front fest is horrible. Ken, needs to be retrained on front desk manners. Not only did he hang up the ohone on me, he was rude, denied me the opportunity to soeak with Dr. West. I later found out that Dr. West condones this behavior in his "professional" office because he was aware of how Ken spoke to me and denied me an apt. Find another endocrinologist that is more professional and has good front desk manners, be a patient with Dr. West at your own risk. read more

Traveled 50 minutes and arrived early for an appointment at 8 am this morning, March 27, 2023. Sign on the door says Dr. West is teleworking "today" (no date or day provided). I thought it must have been leftover from last week. At the request of the office, my appointment was rescheduled for today. Phone lines opened at 8 am. That was when Dr. West stated he was out of the office today and tomorrow. No person answered the phone. I waited another 10 minutes, but no one showed up. I intended to get my records so I wouldn't ever have to go back. I left a voicemail saying the same. Ultrasound equipment in his office is very old. read more

If I could give this clinic zero stars I would. Never in my life have I come across "doctors" with such a cold disposition towards their clients. I went in to see Treyce Knee for unexplained weight gain and her response to me was "well you know that everything slows down as we get older, including metabolism." How incredibly rude and dismissive! She proceeded to cut me off as I asked questions during my visit, and acted as if I was annoying her by being there. And then to get my blood work results they make you go in and of course give another copay when my results were all normal and I could've been told this over the phone. When I mentioned this to Ken, the office manager, he mocked me by throwing his hands up and saying "I've explained this 3 times to you now!" He said they don't give results over the phone because "our doctors are specialists who interpret the results". Interestingly enough for being "specialists", Treyce Knee didn't go into any sort of depth about my results nor did she give me any sort of future suggestions as to what else I may want to check. Only thing she said was "your results are normal." All in all my experience in this office was extremely unpleasant and hopefully my review will help future patients to avoid subjecting themselves to such unprofessionalism. It's no wonder this clinic has 2.5 stars. Honestly, I'm surprised it's that high. ****See 2 attached screenshots of Ken's extremely rude and demeaning behavior to me via email. read more

Washington Endocrine Clinic - Endocrinologists Near Me - Washington, DC, District of Columbia

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I have never written a Yelp review before but had to for my truly atrocious experience with this office. First, Dr. West required three appointments for my intake as a patient: an initial two minute conversation, fasting blood work, and then a follow-up five minute conversation (he only asked what I thought I could do better, and made no recommendations). I'm a recent graduate in a demanding job and can't afford to take off an hour multiple times. I've never before had a doctor who required so many appointments, which is all the more disappointing given that he provided essentially no care. Further, Dr. West refused to release my blood test results to me until I came in for an appointment. No doctor has ever done this to me before. As other diabetics will surely know, waiting for these results can be nerve-wracking, especially for those of us worried about complications. I understand requiring patients to come in for substantive conversations about treatment in light of results, but to refuse to provide us with our own medical records until we take time off from work, come in, and pay? As another doctor of mine confirmed, that goes against doctor's duty to their patients, and is also just a transparent attempt to wrack up fees. When I explained to Ken, who I believe is the office manager, that a doctor had never withheld my test results before, he told me I was trying to take advantage of the doctor. Finally, I called for a prescription re-fill yesterday. I was told it would be no problem, but nothing happened. When I called again today, I received a follow up call from Ken. In an incredulous tone, he told me I hadn't been in for six months. I explained I had an appointment scheduled for next month. He told me it didn't matter; unless I came in every three months (!) I would have to pay a fee for prescriptions. I told him that had never been explained to me, and in my 23 years as a diabetic I'd never seen a doctor with that policy. He told me I was lying. With literally no other options to get the insulin I needed, I paid the fee and made clear I would seek another endocrinologist. I feel disrespected and taken advantage of. I hope Dr. West changes his ways (and fires Ken), and fast, or he will lose other patients like me. Update from same day: After reading my review, Dr. West canceled my insulin refill. Unbelievably unethical. read more

I can't say enough what an incredible, astute, and compassionate physician Michael West is. He's calm in demeanor, remarkably efficient, and has one of the most finely tuned, nuanced diagnostic minds I've ever seen -- an opinion that also is shared by the world-renowned physicians under whom he completed a prestigious, competitive fellowship at Johns Hopkins. His education as both a clinical researcher and a practitioner gives him a strategic advantage that one simply does not find in most physicians, much less endocrinologists, a specialty that continues to be of simultaneously growing need and scarcity in service. This, impressive as it is, still doesn't portray the totality of what makes Michael West remarkable. He also is compassionate and fearless in his interventions. Where other endocrinologists (6, to be precise) failed to pick up subtle, almost subclinical markers of a universally fatal if undiagnosed endocrine disorder -- with a rate of 1:250,000 -- Dr. West, along with his mentor, Dr. Gary Wand, whom he sent us to for follow up, saved my wife's life. She was at death's door. We knew what was wrong (she is Princeton educated and I am a former medical editor), but no one would believe us. Dr. West did, verified it, and sent us to the world's (yes, the entire planet) leading expert for confirmation and immediate continuation of treatment. Dr. West: thank you is not enough. You are an asset to humanity and a physician with gifts beyond measure. Bless you. Namaste. read more

Dr. West is endocrinologist #4 or #5 for me after my total thyroidectomy. I had horrible experiences with some big name endocrinology offices in the DC/Northern Virginia area. When Synthroid wasn't working for me those Doctors wouldn't listen. I came to see the biggest denier of Thyroid issues were the Endocrinologists. If you have Thyroid issues and find yourself a victim of the Synthroid industrial establishment and endocrinologists who won't listen, I recommend seeing Dr. West. He's not afraid to try new things and I've found him to be a rare Doctor who listens. I was able to get my quality of life back when I became a patient of Dr. West. read more

Underwhelming practice. I've had hypothyroid disease for 15 years, managed by my general practitioner, but thought I should be seen by an endocriniologist and went to see Dr. West, who was named a Washingtonian top doctor. The front desk staff was fine, however the person who took my blood was unfriendly, never looked at me, and clearly didn't like her job. When I went back for the results, Dr West was perfunctory, could or would not answer my questions about the results, and basically told me to come back in a year and try eating less. I'm not sure why the field of endocrinology attracts doctors that don't want to look up from test results, but this practice reinforces that trend. read more

After being at patient of Dr. Knee's for a year, I have decided to find another endo's who I have more faith in and better values my time. I hate having to come into the office days before to get bloodwork done, and the number of appointments that are scheduled. Being newly diagnosed with a thyroid issue, I figured that's just how endo's work. Nope. I have found a new practice that the doctor will actually communicate with me outside of being in the office. I find this office to be all about getting the copays and not sending me elsewhere to get ultrasounds done, when they know their equipment is too smaller to do it accurately. I'm not a fan of the "close enough" sizing when trying to monitor medical changes. I have found a new practice, and after one visit it made me realize how inefficient and unfriendly the staff at here! Will not be returning. read more

These folks are terrible. Their Scheduler Aaron seem to be unable to perform his duties. They refused to email my Lab results to me until I meet with the Doctor on my FOLLOWING appointment, which is 2 weeks later and then only for a fee. Yes they charge you AGAIN, just to get your results. Stay away!!!! read more

Dr. West is the sole doctor and he is entirely too young and inexperienced to have his own practice. He has a decent bedside manner and listens carefully. His staff is also great. However, he does not have firm knowledge of the meaning of many test results and he still has a very narrow view of his field, and thus cannot take a holistic, experienced approach to solving problems. If you have diabetes or a thyroid issue, for example, you would probably be fine here because these things are often encountered and he will probably be experienced enough to deal with the patient. But if you are having endocrine symptoms with unclear causes then you are probably better off going to the GW MFA where at least there is a large staff of experts - even if you don't get the same individual treatment. The bottom line is that Dr. West seems like a guy who just finished his training and opened up his own practice with absolutely no senior people to learn from or collaborate with. This is a recipe for disaster, especially if you have a complicated problem where early diagnosis could make a huge difference. read more

This is one of the worst doctor's office I have ever been too. The doctor was running late and he rushed my visit. Once I actually saw him I was in and out within 10 minutes. I was scheduled for a 40 min block to see the endocrinologist and also the nurse and this never happened. Also what kind of doctor office offers free diet soda and tries to sell books? I am not in a bookstore..uggh word of warning is to go someplace else. read more

What a disappointing experience was to be seen by Dr West. He was uninterested in anything I had to say, did not ask any questions about history, family conditions, or tried to understand why I was seeking care. He saw me virtually for a bit more than 10 minutes but still that was long enough of being mistreated that I couldn't wait for the appointment to be over. Scheduling staff though was very nice. read more

If I could give zero stars, I would. I should have known they were awful when I was able to make an appointment for the next day. I had to pay my co-pay after the appointment because of a cash flow issue. I told the receptionist when I arrived 25 minutes before the appointment. The receptionist said she would tell her manager. A few minutes later "Ken" came out to the desk and loudly said "Payment is expected at the time of service" as he tapped a plastic sign. I responded that "I had already addressed that." to which he said " So you WONT be seeing the doctor today?!" I ignored him but was embarrassed that he would purposely share my personal business in a waiting room with several other patients present. When I told the doctor what happened he said he heard Ken and threw his hands up and said he NEVER gets involved in the business side of the office. He then asked me a question and then stood up and left the office. He directed me to take my meds differently and come back in 6 weeks. I asked the receptionist how much that had cost insurance and she said $260. Criminal. None of the people who work in this office should be in the medical field. I won't be going back. read more

Great doctor. Kind staff. Very good support for Trans patients. Very efficient.

I've visited Dr. West twice now, and I like him for the following reasons: 1. Extremely competent 2. Level-headed 3. Appreciates the full range of diet sodas commercially available in America and has pretty much all of them available in his lobby 4. Has an efficient, responsive support staff 5. Stone cold fox As you can imagine, therefore, I was initially baffled as to why there are so many fuming 1* reviews of him on Yelp here. But I guess I can see how his bedside manner might rub some people the wrong way. Dr. West is, in my experience, delightfully abrupt. I was referred to him to check out an Unusual Thyroid Thing that was overwhelmingly likely to be benign. He seemed a little amused that I was there at all. He did a quick exam, pronounced it NBD, and then proceeded to type away on his laptop while narrating aloud everything he thought and said, e.g. "I AM WRITING IN MY NOTES THAT REASSURANCE HAS BEEN PROVIDED." There's a word for how he comes off, but I don't want to use it for fear of appearing blithely diagnostic (and possibly libelous). For the purposes of this review, I'll just call it "charmingly Sherlockian." Also: honest. Smart. Straightforward. Highly recommended. read more

Dr. Michael West and his staff are excellent!! I was looking for an endocrinologist in Washington, DC and came across the clinic on Yelp (yes, sad to say that's how I choose my physicians!). Made an appointment and saw him. He is very thorough and has great bedside manner, compared to some docs that I've come across. He takes the time to explain things to me and has called me with a follow-up report for labwork, etc. Not limited to the 15 minute in-and-out appointment because of insurance reimbursement. I didn't feel rushed during my appointment, and was able to have a conversation with him. Would totally recommend him! He finished his training at Hopkins recently, so he's current with his medical expertise. BTW, his clinic is pretty new, opened at the end of last year. His staff is patient-friendly also. Not the gruff attitude you receive with some of the other doctor's offices. read more

Dr. West and his staff are excellent. My family member is special needs, and Dr. West was very understanding and spent time explaining things to us to make us fully informed. read more

I am surprised by all the negative reviews, especially those criticizing the front desk manager, Ken. From my first visit, I was immediately impressed with Ken. While it's true he is not warm and fuzzy, I have family and friends for that. What I really like about Ken is his no-nonsense efficiency. I am so used to front desk staff who act as if helping the patient check in or check out or get any information is beneath them or maybe just too boring to warrant their full attention. Ken gets the job done quickly and accurately. I never feel rushed when I am with Dr. West, and he has always been responsive to my questions without engaging in incomprehensible medical-speak. Again, not exactly warm and fuzzy, but quite friendly. read more

Dr. West has been a godsend for me. I was diagnosed with hypothyroidism about 3 years ago and no matter what my primary care physician tried, I wasn't feeling better. I was missing weeks of work and barely able to walk up stairs. I decided to give Dr. West a try and I'm so glad I did--he decided to try my on natural hormone replacement and within a few weeks, I felt better than I had in 10 years! Dr. West listens to my symptoms and doesn't just look at my bloodwork to decide what treatment adjustments I might need. I still haven't found a new endo in Philly, so I drive down to DC whenever I need to. It's a hassle, but not as much as feeling like absolute crap. read more

It's been eight months since my diagnosis/surgery, and I'm completely clear. Labs are finally normal again, and I'm very appreciative of Dr. West's services. BTW...to those that commented on his age...I've worked with doctors that are "more experienced" and "older".. I wouldn't let them touch my family with a ten foot pole. Don't let age fool you. Overall, good experience and grateful to be well again. read more

The worst!!!! Dr West doesn't care about your health at all! All he cares about is money! Regardless, Ken is the worst! He doesn't let you speak to Dr. West and Dr. West condones it! He rather lose patients than to get rid of Ken! Which at this point I think they are related and this is why he doesn't get rid of him! Ken is super rude, hangs up the phone and blows things out of proportion! He is so unprofessional! Like I said Dr West only cares about money so he doesn't care losing you as a patient because he knows there will be another one coming! Don't go there please do yourself a favor! read more

So this is my first review on Yelp and the only reason I am posting this is because I can't understand the low rating of this place. I guess people that are happy about a service are less likely to come online and post something about it, so trying to revert that. Have been seeing Dr West for the last two years. He is through, explained everything to me when I asked and tried literally all alternatives before deciding to go to the more aggressive treatment option. Endocrinology demands a lot of testing, a lot of back and forth, and it's hard to get it right from a single consultation. I have no issues with the front desk, I don't think any of my interactions there were bad at all (even with the guy that schedule stuff and sits in the back near the blood draw area. Totally recommend to anyone. read more

Do not go to Dr. West if you have a thyroid or parathyroid problem. From the reviews on here and the literature in his office, he seems to specialize in diabetes. Starting with my first visit to see Dr. West, I was dissatisfied with how little attention or sympathy he seemed to have for my condition. He will not discuss lab results over the phone or email, and each visit I had with him lasted less than 5 minutes and cost over $300. Patients are just footing the bill for the fancy refrigerator with "free" beverages and the flat screen TVs. He also never gave me printouts of my test results, which I had to obtain from my surgeon instead (who gave them to me without hesitation). Also, I had to have blood drawn at his office, and the lab tech never put my name or information on the vials, which would have been a debacle had another employee not entered the room and discovered this gross oversight. Consider yourself warned. read more

I loved these guys. After my Doctor would not listen to me about my thyroid concerns, I searched for these guys on Yelp. I liked the good reviews. I went for my first visit. I spoke with the nurse practitioner who was kind, compassionate, listened to my concerns and did a thorough exam. They ordered a series of lab tests for me. She then talked with me regarding possible treatment options depending upon the outcome. I met Dr. West and he was not cold at all. He smiled and seemed friendly. He is to the point and all business, but I personally like that. I came away feeling like these folks are going to seriously address my concerns. I'm looking forward to my next visit to find out my results. They offer free diet sodas and have free wifi. A bonus in my eyes. I highly recommend them. read more

People never cease to amaze me; they expect doctors to be so many things (often unrealistic--be my friend, be flawlessly brilliant, do things like other doctors, humor me when I act like I know more than you do, act like George Clooney on ER, etc.). I cannot imagine how this clinic or this doctor could be viewed as less than perfect by anyone, but people....eh, you know. The office is beautifully appointed, though aesthetics aren't all that important to me in the grand scheme of things. The staff was warm, welcoming, comforting and knowledgeable, and the doctor was on time, efficient and damn near perfect. He didn't linger or draw out the appointment longer than necessary, and why would you want him to? He answered my questions, scheduled an appropriate follow-up, and, after reviewing my insurance coverage, realized that I could receive free consultation from the in-house nutritionist and offered me follow-up with her as well. Pretty holistic approach, if you ask me. And what of the cooler full of drinks in the lobby? I appreciated the availability of cold water because it was brutally hot out that day-- I didn't notice anyone pouring soda down my throat or taunting me with juices. And the books? Oh no--a doctor encouraging people to educate themselves about their condition?? The horror!! Better contact the AMA immediately....sheesh, people, it's not like he was hawking 50 Shades of Gray. Dr. West is good people in my book, and I wouldn't hesitate to recommend him to anyone. read more

I was diagnosed with Type II diabetes about 13 months ago and started a diabetes education program at a local hospital after some research. It just didn't "click" with me. At another physician's suggestion, I called the WEC. Thank goodness. Are you looking for warm hugs from Dr. West? Sorry. Are you looking for an incredibly organized, warm, beyond competent environment where he has surrounded himself with great people who can take care of most if not all of your related concerns? Then this is the place. I have had none of the issues that the negative reviewers have had. I am coordinating the care with two other physicians and information is shared constantly in both directions. The staff at the Clinic are my biggest supporters and celebrate my progress on each visit. The physician who referred them got a very nice bottle of wine from me as a New Years "thank you" for sending me to the Clinic, and I would wholeheartedly recommend them to anyone having issues or concerned about their health (related to their expertise). Donna, Tammi, and the rest of the staff are absolutely first class all the way. Dr. West has established an outstanding practice and clinic and I have nothing but respect for him. Bottom line - they have added years to my life. Quality years. read more

Do not go here. While the care that Dr. West gives was fine in my experience, the billing with insurance is reprehensible, as so many others have mentioned. I recently was covered under my partner's insurance which was in network. I presented both my insurance through my employer and my insurance through my partner at the time of becoming a patient. I did not understand how primary/secondary insurance works but they should've been aware as a provider. When they billed the secondary in-network insurance, it was denied on the basis that it needs to be routed through my primary insurance first. They refuse to submit it to the primary insurance even though it is standard practice to do so in a coordination of benefits. I explained to them several times that once the primary care denies with explanation of benefit then they can submit to the secondary insurance that has Dr. West as in-network and receive payment. I even provided the address and the applicable forms to use. They refused and said that this is there policy, stating that I shouldn't have seen Dr. West since my primary insurance is out of network, which is ridiculous since they had the info from the beginning. Having more insurance provided less benefit in this case. Now, on a Friday evening they are threatening to send this to a collections agency with a 50% escalation in 14 days. It's not enough time for me even to attempt to submit the invoice on their behalf (insurance only accepts bills from providers) to my primary and then secondary insurance, leaving me with the only option to pay (thus losing out on a contracted in-network rate) and then hope to be reimbursed on the back end. Do yourself a favor and do not go to Dr. West. His practice does not care about your welfare and only cares about money. He should not be practicing medicine. read more

After only a year working with Dr. West, I am finding a new doctor. I am not over-sensitive to doctors' bedside manner, but I find him cold and arrogant. Even though my thyroid levels have been low over the course of a year, he still insists on going up a tiny bit at a time but didn't even want to see me until 6 months later. Really? You're going to let me continue to be exhausted and gain weight for that long without taking action? I felt like he did not weigh my feelings as heavily as he did the test results. Secondly, he was slow on the uptake. I told him at our first visit that I was on another medication, and it took him 3 months to note that I should take the other one at a different time so it didn't interfere with the synthroid. I could have saved months of tiredness if he'd paid the slightest bit of attention at our first visit! Thirdly, the fact that the blood clinic closes at 4 AND that you have to come in to get the results is ridiculous. Unless you work within a stone's throw, that's two days you have to take sick time for the simplest procedure. The phlebotomist was flexible about taking me at 4:05, but the whole thing made me want to throw up my hands. A year after working with him, I'm still exhausted and heavier than necessary. Stay away. read more

Health care and insurance companies' lack of transparency about prices stacks the system in favor of health care providers and against patients. A lack of clear posted prices makes decision-making impossible for patients, and in the most stressful possible context. The Washington Endocrine Clinic makes this worse instead of better. Their policy is that you have to go in to the office for every single thing, including to hear the simple results of your blood tests, and pay each and every time. They won't send your results to your primary care physician or another endocrinologist. When there are problems, the office manager quickly becomes defensive and combative. I don't have a horror story here like some of the tales I'm seeing on many, many other Yelp reviews. But it's frustrating to see this clinic exploiting a confusing system to their financial advantage, and against patients who are dependent on them for help (nothing new under the sun, I know). There are too many great resources around the DC area, and this office is not one. Life is too short to waste your precious time and energy on doctors offices that don't respect you, your time, and your money--ESPECIALLY when you're in a vulnerable place, relying on them with your health. read more

My visit with Dr West was very disappointing. He seemed distracted, disinterested, and dismissive. He spent a lot of time typing into the computer, and didn't seem to be listening to what I was saying, even when it was in answer to his direct question. When he asked the same thing twice, shortly after I had actually mentioned something that answered the question before he even asked the first time, it was obvious he hadn't heard a word I had said. He dismissed some test results I brought him as "old" and therefore meaningless, yet based his conclusions on 3 year old labs that he refused to repeat! Huge waste of time and money. read more

I've had a number of endocrinologists over the years and it seems to be one of the more messy medical professions due to insurance companies dropping treatments or jacking up the price. A lot of this too, has to do with levels that need to be checked and maintained and so many doctors now do not have blood draws on site. This office does but also takes draws from LabCorp if you ask them to do so. That is a win-win because LabCorp is open on Saturdays if it is hard for one to get to the office during business hours. I have been going to Washington Endocrine Clinic for about 4 years now and Dr. West is the best endocrinologist I have ever encountered. I went to one in John's Hopkins who I was referred to as the best in the field and while she was thorough in her diagnosis, her treatment was based on old data and it did not get me the help I needed. I ask A LOT of questions and Dr. West has answered many of them with up to date knowledge citing newer journals that had different findings than previous journals. I can't tell you how many others I have gone to where they were happy with data that was outdated and would not listen to reason and let me suffer under the wrong treatment. Dr. West is able to explain why something should or should not be done, as well as investigates other possibilities if they may help. This is the kind of medical support we need and it is not common. Ken, the office manager, communicates everything that is happening. The issues I've had is from my change of insurance charging different prices and such but Ken just lets me know right up front so I know what to expect and if I get caught unaware, he tells me and I have to pay. It sucks at the time, but it's not his or the office's fault, it's our ever-declining healthcare companies that charge more and cover less. Also this is minor but the floors are neon colors, that's pretty cool. And they offer free water, which used to be soda but I am not complaining as they don't need to have anything. I think Ken and Dr. West are very nice but more so professional. I don't like going to the doctor and I'm not going to say that it's a picnic to go but I think given the various stresses that comes with dealing with this specialty whether from patient or staff, they are doing very well and hope that others dissatisfied with their endocrinologists handling of their complex issues, give this office a try. Maybe people with more mainstream issues have a lot of choices so are exposed to more competition but for me there is only one choice: Dr. West and the Washington Endocrine Clinic. read more

Dr. West and his staff are incredible! My wife found Dr. West on the Internet, I called the clinic and they were very patient and handled all the insurance issues and were focused on my health. Dr. West took the time to listen to all of my issues and talked to me instead of just keeping his ideas in a file. I recently was feeling ill and called the office, his staff told me I should talk to him. He called me twice and talked to me to make sure I was taken care of. I can't think of another doctor that takes that much of an interest in his Patient's health. I would recommend Dr. Michael West to anyone. The Washington Endocrine Clinic is a friendly place where you feel they are there to help. I am so happy that my wife found them. I moved, but still travel by air to see the Dr. West. read more

I really liked them in the beginning. I think i was their first yelp review. Small shop, just Dr. West. He was always very thorough and listened closely treated my Hashis my symptoms and not levels. He was always willing to try new meds and test and learn. As the months and years went on, I could literally see the office slipping. Began being seen by new NPs or others when I clearly made appt with West. They started having me come in for every single thing that is typically done over phone. Made me come in to get labs and pay a co-pay even though my insurance covers 100% labs with no co-pay. They called it a lab draw fee. I was able to get labs drawn elsewhere and sent to them because I wasn't paying a copay out of principle, but that process became cumbersome and at that point, I might as well see someone else that can do it all in one visit. Especially if you're like me and always need med tweaking. It accounted for hundreds in unnecessary fees and time off work. I won't ever go back there again but still think Dr. West is a solid Endo. read more