My 1st appointment went we!!. However , I soon learned that they are open 4 days a week, have no answering service for emergencies,
I soon became disenchanted, Thing take longer, because they have a 4 day week. You go to your appointment, and wait , my last visit I waited at !east 45 minutes and was done at 125 for a noon appointment to only throw a new cap on, that was it!
Also since they run late the small waiting room was full no room , its cold and flu season an it made me very uncomfortable. When I asked, when I first went to the back n in a chair, I mentioned the fact of the long wait, n was told its busy because they r only opened 4 days a week. My luck I got a thursday.
When I 1st came in I checked in and told him,the receptionist, I explained I would like a appointment on or after March 1st and sat down. There was a huge man with a very loud voice being very opinionated and after a while I
just ignored him. The receptionist called me up and asked me to explain. I tried to talk to him but to ally told him I couldn't here him, the large man so loud even right up in front of the front desk. I then tried.to explain for the 3rd time. Explaining as directly as possible, I explained the primary using g my finger to represent 1st insurance I was then told I was being confrontational.
Now, I say HOW AM I BEING CONFRONTATIONAL?
He then tells me I was shaking my finger at him.
I am 5 ft 3 and 110 pounds. March 1st. 1st insurance, the reason
I the replied I am not being confrontational looking at him very do fused. To clarify I never raised my voice, no matter the caps, this is hard to do on a tablet. He then said If I'm wrong I'm sorry. LAME RESPONSE NOT A APOLOGY!
I then explained it all again with my hands in my pockets, tokens to call with the new card#.
MY PROBLEM the large man was loud, obnoxious, and entitled
Me the woman trying g to communicate important Information was the problem???
I will not apologise, I am part Italian and talk with my hands and was a teacher I reinforced Information using many methods.
In closing g I will not b calling them.
In my option if I was a man he would not have treated me the way he did read more