Best experience I've had at a dentist office. Had a great time with the staff. Very attentive to…read moremake sure I was not in pain at any point. Even offered me a free sticker for being good. 2:30 outa 2:30. Time to go to the dentist.

I've been coming here for over 6 years and have never had any issues. My visits are primarily…read morebi-annual cleanings, but all hygienists I've ever worked with were very friendly and professional. My appointments are mostly on time. Occasionally, I'll wait 10-15 mins past appt. time, but it's infrequent. The dentist is personable and always willing to answer my questions and give feedback after exams.

I found this office just by looking for a location near my work after my usual dentist had to…read morereschedule my regular checkup due to a staffing shortage. I am pleased to have found Polished Dental Group. I actually really liked my other dentist so was apprehensive about going somewhere else, but I didn't want to wait because I thought I had a cavity. Well, unfortunately I was correct about the cavity. But fortunately I was really happy with the service I received. I'm a nervous dental patient with a small mouth. I'm sure I'm not a joy to work on. But both the hygienist and the dentist were patient and pleasant with me. When we first started the hygienist said I had to have full X-rays done but insurance only covers every three years. Immediately I figured I was going to have to pay a ton. But she explained if insurance didn't cover, it was only $10. This set me at ease immediately that they wouldn't nickel and dime me. My insurance covered anyway, but still. Additionally, all costs were upfront for everything. I opted for fluoride which my insurance doesn't cover. Was told cost before proceeding. When I checked out, I was also told how much my filling would be at next visit. It was all very reasonable. Like I said I'm a very nervous dental patient. During my cleaning and inspection, both the hygienist and dentist were vocal about what they were doing and that they would be gentle around my sensitive tooth (yes, the cavity!). Usually I feel like I am pulling away and wincing and generally freaking out. But their reassurances relaxed me, and I could calm down. And they were very gentle around the area so as not to cause me pain. I am so glad I found this office and so grateful for their excellent chair side manner. I can't say I'm looking forward to coming back (did I mention the cavity?), but at least I can be much less nervous about the upcoming filling.

The entire staff is efficient , courteous, and professional. Always receive excellent care in…read moreservice.

I have no stress going to the dentist. They are very caring and thorough. The staff is very…read morerespectful and wants to make sure you are cared for professionally.

The staff was friendly and welcoming. It was my first visit, but I'm going to continue with this…read morepractice. I needed to be seen in a timely fashion and they accommodated me. I received excellent care. dr. Bono was excellent in taking care of my current issue and I'm sure I can trust that he will continue to give me excellent care.

I've been going to Five Star Dentistry for the past 7 years and highly recommend. The staff are…read moreexcellent, they've always taken me at my appointment time, and their hours are staggered to offer both morning and evening appointments!

Scheduled an appointment a month in advance for 9am. Received multiple texts confirming time…read more(attached pictures). Couple days before appointment I receive a voicemail saying it's scheduled for 8. Called back and they weren't willing to help fix their issue. 0/10 wouldn't recommend a place like that.

We just started coming to North Hills Family Dental. You can tell they want to give you a positive…read moreexperience beyond your dental treatment/checkup. All of the staff are super friendly and the dentists really care about you as a patient and love what they do. They try to stay on top of technology and keep their office nice and up to date. I've also heard great things about how they work with small children who are apprehensive about the dentist. Additionally, they have an awesome teeth whitening program where you can get a lifetime of teeth whitening for $99. This gets you custom trays and whitening gel every six months at your regular cleanings. We were provided this whitening service for free as a perk of being referred to the practice by our neighbor.

So I was a new patient and the experience in the back so far was very good. By the back I mean…read morewhere the procedures and cleaning happen. I'm not thrilled I have 3 cavities and need additional work. Not happy with my past dentist on this at all. The hygienist was great as was the doctor. What I am not pleased with is the front desk. With my years of work with the public, clients, patients I get it that there are days. What both girls need to respect is that those of us waiting I walked away from North hills family dental to a long term dentist in a non corporate setting. How amazing was it he could not find any cavities

After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

After anxious years away from the dentist, I surprisingly find myself looking forward to my next…read morevisit with Dr. Parker. The staff were so welcoming, warm, and casual that it immediately set me at ease. Despite my having some dental issues, they were never judgemental or harsh, but instead encouraging and supportive. Dr. Parker himself was friendly, straight-forward, and seemed thoroughly competent. I really got a good feeling knowing that my oral health is in their hands. On top of that, 90% of my costs were covered because of Dr. Parker's participation in DeltaCare USA. The staff took care of confirming the coverage as well as getting me follow up appointments scheduled with zero hassle. I can't recommend them enough!

My husband has been going here since the early 90s - always a good experience! The office staff is…read moregreat - very professional!

I will not devote a lot of details and accolades to this review. Suffice it to say that from…read moreeverything I have experienced from day 1 (Initial exam, cleaning, two crowns) has been perfect. State of the art equipment, excellent communication and a pleasant, professional atmosphere. As little stress as you could possibly imagine with dental work. Note: It's out of their control but be aware that parking at the Shadyside Place is an adventure. Recommend that you just go down all the way down to the outside area and use the ground level entrance and elevator. Everything is very tight in the garage itself.

I've been going to this dentist office for several years now and it's convenient for me because…read moreit's within walking distance. The front desk person always remembers me and I get to go back usually less than five minutes after being checked in. I like that they have a texting system for reminders about appointments. They texted us all today mentioned that their parking situation is valet only right now which didn't affect me because I walked but I can see how that can be annoying to others. Their waiting area is small with three chairs but they have things like a cell phone cleaner and bottled water while you're waiting. I had my six month check up today. I had X-rays done, my next appointment scheduled, cleaning, flossing, polishing, and fluoride done. A dentist also came in after the hygienist and checked my teeth. All of this was done in about 40 minutes. They usually give you a small goody bag with a toothbrush, a small thing of floss, and a travel toothpaste tube but they didn't this time for me which isn't a big deal. My fluoride treatment was $20 and I paid with my FSA card.