he seemed very nice and capable of helping the first few MONTHS. I came in to get my two front…read moreteeth done (top and bottom cracked bc of a car accident) and he said they would get them done in TIME I would have to keep coming back to them and spending more money out of my insurance to cover every visit that didn't fix ANYTHING. the ENTIRE year I was with this dentist office after my accident, the most I got was routine cleanings and my teeth whitened NOT MY BROKEN TEETH FIXED. and they kept taking money out of my insurance without ever fixing a thing. DO NOT go here. save your money and time and find someone else. FINALLY, I got them done by someone else who did not make me wait and spend all this money for nothing.

Without going into the whole story, a summary. He caused me more pain then any other dentist…read moreincluding ulcerating the roof of my mouth. For weeks, I had this pain. He says he accepts insurance but the bills completely disregard the agreed fee schedule. His multi thousand dollar work broke down about a year later. I now have no teeth where he worked. If you want a scary smile for Halloween, schedule an appointment with this dentist. You want be disappointed.

Horrible patient care, there's no " free teeth whitening with exam and x-rays" I received duplicate…read morex-rays from another awful provider and Pearl Dentistry sis not so a comprehensive exam, no teeth cleaning much less teeth whitening ( I would've had to buy teeth whitening trays at the front desk?!?!) They didn't contact my insurance company for billing they just sent a bill and printed out a statement for $5800 for a treatment that was supposed to be done on July 7. My insurance company would have helped pay had they contacted them but they just sent a bill which will not be paid by my insurance company because they didn't even do a teeth cleaning as part of the service which I have never heard of and neither had my insurance company. I would not recommend Pearl Dentistry to anyone. They just want money and they don't care about their patients.

Starting with the office: tiny and rundown. From the waiting room or any of the exam rooms, you…read morehear every patient interaction, all the billing info (so much for HIPPA) and smell whatever the staff is eating for lunch. While listening to staff conversations as well. Your exam room will be just big enough for the dentist chair, with inventory stuffed into every nook and cranny. The front staff is old school rude. Curt, uncooperative and unresponsive. Definitely not there to help you. Dental work was fine. Just a cleaning and that's all there till he as I'm not going back.

Great people and great dental care. After 35 years, I still managed to learn something new about my…read moreteeth. Everyone was cordial, friendly, and welcoming from the secretary, to the dental hygienist and the dentist Dr. B. I will definitely be back!

Had a quick emergency and our regular dentist wasn't available. Dr. Ream was able to get us in…read moreright away and took great care of us.

Today 10/11/24 was my first time seeing Dr. Urban. I was weary how he had nothing but 5 star…read morereviews and now I understand why. I came in with a broken tooth, thinking I needed a crown, but he handled the situation, no crown needed and genuinely walked through every step of what he was doing and why. I have high anxiety with dentistry but this office, Zoey in particular the assistant, absolutely everyone in the office was kind, courteous and my anxiety dropped almost immediately, I rarely write reviews, and more rarely about dentists. It is rare to find so many kind, professional people in one office. I will be referring my children and husband next. I am relieved and impressed. Thank you Dr. Urban and staff. Marie Q.

My family has been coming here for years. Everyone in the practice is very friendly. Dr. Urban and…read moreMegan are wonderful. I have seen Liz the last couple of times and she just as wonderful. There are others that I have seen, from time to time and they have been great too. They will take the time to talk about your care and options. My husband and I wouldn't go anywhere else!

My Temporary bottom implant won't snap in anymore, they are pinching my toung, im in pain. I paid…read more12,500 up front, the letter from the lawyer said nothing about refunds for the extra work that will need done. by the way, No other Dentist will work with existing posts due to they all have serial numbers so we have to have these removed and new ones put in.that costs extra. I have Lupus and surgery and infection is dangerous for me. I smell a class action law suit if they don't resolve this.

I've been coming to Medgaus for 2 years now. The only time I ever had a semi-bad experience was…read morelast week. I was taken back 1 hour later than my original appointment time. I then sat in the chair for another 20-30 minutes. Then, the sweet dental hygienist told me that they couldn't really "re-bond" my retainer (the reason I came) and that I should maybe go to my orthodontist to have it bonded the usual way it should be. They still bonded it for me because I told them at that point it's been 2 hours of me waiting, but they said it may not last as long as if it were done at the ortho. I should've been home by 2:30, but instead I didn't get home until 4:30. I missed a whole half day of work. I wasn't visibly upset, but I was quite annoyed. I just wish that the same rules applied where if they were 15 minutes late to an appointment, it would need to be rescheduled. I would've saved a lot of time. Lisa (I think) and the other dental hygienist (blonde, wears a puppy necklace and has tattoos) are very sweet and always helpful.

About as good as it gets. Not just extremely professional but really personable, too. Been coming…read morehere for years. Assessment, cleaning, some dental surgery. Great communication from office staff with timely reminders of appointments.

It took 2 months to get in. Upon arriving (taking off 2 hours of work) I was told I was out of…read morenetwork and would have to pay a substantial amount. I asked why they hadn't called to let me know. They said they called the day before which was not true. They had 2 months to let me know. Then I was told my number wasn't working but could prove I rec'd a text reminder the day before. At no time did they care enough about me as a patient to inform me. It's 2 days before Thanksgiving & I'm supposed to just have an extra several hundred just for the consultation in my pocket. The whole experience was ridiculous.

I had a severe problem that I waited far too long to address. The staff made an appointment for me…read moreright away. Dr. McDonough explained the problem and the procedure to fix it clearly. The entire group was helpful and friendly, The front desk staff makes you feel right at home immediately when you walk in the door, the office is clean and modern, the procedure was completed quickly and painlessly. I'm a guy that avoids dentists, but I look forward to going back to have them fix the other, less immediate issues I have. Highly recommend! Jim

Terrible incompetence! DONT GO HERE! Sent my daughter home with an absessed tooth and never took…read morexray! No emergency on call either. Had to rush her to another dentist to get help. She suffered massive pain and suffering. Spare yourself the grief! She needed an emergency root canal. Had fever and serious infection. They also allow non dentist to fill teeth. Bad business here ! You can see the gum wrapping around the tooth and that doesn't warrant an x-ray.

So thankful for Alfa Dentistry. I have been going to them for several years now and have only…read morepositive things to say. Every member of the staff is welcoming and kind. Dr. Aronson is a great dentist and you can tell he cares about each person who comes through the office. I couldn't recommend them more highly!

I was looking for a new dentist and was recommended Alfa Dentistry by a close friend. Her entire…read morefamily has been seeing them since she was a kid. I just had my first appointment with them and am so happy I made the change. Every single person I interacted with, starting with the woman who checked me in, to the woman who checked me out was so friendly. The office has been remodeled and everything is beautiful and the entire place is clean. They have an iPad to make the new patient paperwork more convenient, but also have paper available for those that are more comfortable with that. The dental hygienist was kind, professional, personal and extremely educated in the industry. She walked me through each and every part of the cleaning and even went into further detail and explained why they do what they do. She ensured that the entire process was comfortable and pain free. The dentist was warm, kind and caring. He was thorough and professional as well. He thanked me for the opportunity to work with me and was genuinely appreciative. You can tell that all of the employees sincerely are devoted to what they do. The professional atmosphere made me comfortable and confident and I look forward to seeing them again.