we were very pleased with the polite, prompt service. The charge was reasonable and an effort was…read moremade to avoid what could have been more expensive.

This is just to bring attention to the owner- he has a relative operating a freelance appliance…read morerepair job under the same name. This relative goes to the clients houses semi-works on their appliance- says they need to order a part. Maybe stays in contact for a couple days- but then never replies or gets back to them. So now the clients have paid $$ for basically no service. After an investigation, Apparently this happens frequently as he changes the company name.

I've know Bobby for a long time and he is a good man. He will help anyone at anytime. This…read morecompany has a tremendous workload and keeps up with all of their customers on time and offers fair and reasonable pricing

Couldn't fix or repair two gas burners…read more However. It's not the fact they could not repair or fix them it is the fact that my burners have been there now for 3 months an they have not yet once called me to tell me they can't fix them. The first time I called I was told it would be 2 weeks before the could look at it (this was 2 weeks after I dropped the unit off) I called a month later an he said he had looked at it but couldn't give me any answers an to call him in a week or so. I called him two weeks later an he said he would try an gut the unit an rebuild. My last call was today an the told me there's nothing they can do an to come pick my unit up. It does not take 3 months to figure out you can't do anything with something. An the lack of communication was worse then I've ever seen.

Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.

Very prompt when our oven went out! The two gentlemen that came were very polite & diagnosed the…read moreproblem promptly. They left to go get the part & returned immediately to fix it. It wasn't cheap, but cheaper than having to buy a new oven.

My dryer decided to turn in its registration on Wednedsay night. Thursday around noon, I contacted…read moreMr. Miles. He was booked all day but he still made sure he got to me that same evening. I was up and running in little to no time. His price is fair and he is honest, just like his father who was my repairman for decades.

Cannot get over how incredible their customer service was -- they do business the way it is…read moreintended to be done and treat their customer's as if they are family. Extremely friendly and accommodating, they have a great selection of both used and new appliances, all at prices that are hard to beat. I highly recommend them if you are looking for affordability backed by service!

This guy is amazing! I would recommend anyone needing an appliance repaired to go to Nippers. We…read moretook our stove to him and he fixed it right there on the spot in under an hours time. He was extremely nice and friendly and explained what was going on as well as gave us tips on operating it. We are so happy he was recommended to us!! We Will definitely be going there for appliances and repairs in the future.

Old fashioned family business that takes pride in their work and customer relations. Prompt,…read moreknowledgeable, highly skilled and efficient, honest and truthful. Reputation and loyal local following is reason that is one of the few local merchants to survive the influx of national chain stores. Use them - you will not be disappointed.

The only place in Marshall where you can buy and 13 years later, they will service your appliance…read more Family owned and loved!

I had a great experience with Julie and her staff in the purchase of a washer and dryer for my kids…read moreand their newborn. No pressure sales, good prices, quality Whirlpool appliances, and next-day delivery. What could be better?! As a female vereran, I can appreciate purchasing from a woman-owned business. I highly recommend Green Street Appliances!

A4 Appliance was fantastic! Blake came out by himself to work on both my washer and dryer and did…read morean amazing job. The heating element in my dryer went out and the shocks on my washer needed to be replaced. Before, my washer would try to walk a full foot across the floor if I dared to wash just one sheet - like it was training for the Olympics. Blake fixed it up perfectly, and now it stays put like it should. He was professional, kind, and really cared about doing things right. Quick to respond, fair on price, and super knowledgeable. My washer and dryer are working like new again thanks to Blake's hard work. If your laundry's in trouble, Blake's your guy!