Danny from Alco came out yesterday to perform our semi annual HVAC maintenance. He did a great job!…read moreHe is courteous, knowledgeable and professional. He found a few items we need to address over the next few months to prepare for this summer's heat. He carefully explained what repairs need to be done showed us where these problems existed. He also gave us a couple of options for moving forward. The estimates were thoroughly explained. We feel more than comfortable with his recommendations.

I live in Gladewater now. Back in November, I called Alco to repair a pluming leak in my house…read more They had done some AC work for us a few years ago and everything was done satisfactorily. The man who came to fix the leak didn't know how to find the leak. He made 7 holes in my walls. I paid him 2400.00 to fix the leak . He informed me at the end that Alco doesn't fix holes . I would have to get a sheetrock man. Then he said he could fix it but it would cost 350. He came when he got off work each day and made a huge mess. This went on for about a week. I finally found someone else who would come back and fix it for me. He did a beautiful job, but that cost another 900.00. Not to mention the job turned out to NOT be a 2400.00 job like they estimated. I would have much rather paid by the hour. Live and learn.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

Purchased a new a/c. System for my home. Have had mold growing on my a/c vents ever since. They…read moreadmitted they sold me a system that is too large for my home. It doesn't run long enough to remove the humidity. All they will do is tweek my thermostat, which didn't help. I have 2 dehumidifiers running full time now. Very disappointed.

Excellent service all the way around! Service Employees know what they are doing. Great HVAC…read moreservice company!

Moore's A/C & Heating Inc. lacks transparency. My AC unit went out. After getting a repair quote…read morefrom one contractor, I asked Moore's for a quote to replace an evaporator coil. They said they could send someone out to look at the issue and I agreed. Moore's never told me that they'd charge me to have the technician come out and what the rate would have been. It was $160 for the technician to IMOverify what I already knew in 20 minutes. When I pressed the owner about not telling me up front, he told me it's his practice not to mention service call charges and labor charges unless the client asks and that I should have expected to pay. That's bananas, imo. We agreed on $100, and I went with another contractor who told me everything upfront without games.,

Hal's AC Carthage. They have after hour service he came and fixed it. We needed Freon.read more

Our entire electrical went out. It was scary. First, Brandon came out and accessed the situation…read more A few days later, Johnny and Phat came and replaced out entire electrical system: the breaker box and meter. It was amazing. They were fast and efficient. Then they entered the house and checked several things for us to make sure all was good. They even changed a fluorescent light fixture and the kitchen is so much brighter!!! Thanks to Brandon and Sandy in the office. They helped me with financing and we couldn't be happier. I have no more fear about electric stuff in my home. Now they are coming back to install central air and heat. They also completely replaced my neighbors electrical. Many thanks to Bruce and his whole crew. Hal would be proud.

I would most definitely recommend! The entire staff were amazing. The ladies in the office and the…read moretechnicians were both highly educated. The owner PJ came out to assist in the installation of my new unit and furnace. While he was there, he noticed the builders installed my ceiling vents backwards! All these years they've been blowing in the wrong direction and because of PJ's keen eye, he immediately grabbed a ladder and changed them to the proper way to optimize airflow. Going above and beyond like that shows loyalty to your customer. High values throughout the entire business.

From the owner: Service Sales Installation, Air duct cleaning, Dryer vent cleaning! Our goal is to provide our…read morecustomers with high quality service at affordable prices while maintaining a friendly work atmosphere. Your happiness is our motivation!

This is a scam business. This guy ( Brett) asked for payment when he looked at the job, then he…read morepromised he would complete the next day and send me the invoice and pictures. Never happened , he replied with excuse after excuse and now he is ghosting me. He's a scam artist ; do not do business with this company , I am turning him in to the D.A. Fraud investigation , and the BBB.

Brett came to repair my window ac, did a temporary adjustment and ordered parts (supposedly), took…read moremy money, and never showed back up. After a couple of empty promises, he ghosted me. Not recommended! Tom Y.