Our washer stopped working properly so we looked for a "decent" place to do our laundry. I saw the…read moreoutside and immediate thought it was going to be an overcrowded place. It looked tiny. I walked into one of the CLEANEST looking UNCROWDED places I've seen. The employees were wonderful and helped explain how to use the machines. One employee walked around and wiped down the tops of the washers where people dripped the soap. They have all sizes of washers available. Their prices seem pretty standard for washing machines and dryers. I WILL definitely come back to do my laundry here again! Thank you for having a decent place to do laundry that did NOT make me have anxiety.

If I could give this place a negative star I would. I just went there for the first time had…read moretrouble finding parking walked in to see what it looks like inside I brought my laundry got the change that I woman me machine and said are you doing laundry here and I said I was gonna and she said well the quarters need to stay in the building!! Can you believe that I took my quarters and I left I was about to do like 10 loads of laundry here and she was so rude and offputting I would never give this my business. I'm never coming back. I can't believe people even come here with that kind of attitude. The owner should be ashamed !

I love this place! So convenient and the owner is a terrific guy! Highly recommended.read more

Terrible! The woman is so rude!! And they are always closed even when it says they are open! She…read moreonly wants your business when its convient for her or if you are will to pay the extra to have them do your laundry. Ive stopped there 3 times, once it was just closed during the middle of the day with the open sign on, and the last time she told me she was closing early and that I couldn't do my own laundry there (after she let me bring all 5 bags to the door) I would have to pay to have them do it or go elsewhere. I left and will NEVER bother stopping at that place again!!!!

Everyone needs a good laundromat, however, what about an outstanding one?…read moreY'know the kind I'm talking about, right? I'm in Brockton, Ma just outside of Boston and needed to do a load or two, my sisters machine being unavailable. Went to my trusty Yelp app and up popped Wash n Go. Plugged it in to GPS and wallah! Took me straight to DM Laundry....the DM stands for Dream Machine. Yah. I know I said Wash n Go, but there's been a change in ownership. Anyways I was just expecting the usual...y'know, imdifferent attendant if any at all, one or two malfunctioning machines, etc....But It Wasn't!!! Let's start with the amenities and there are many. Mon and Tues 15% of DML money, Wed 1/2 off wash n fold, Free Dryer Thurs, and my personal favorite: Coffee and donuts Sat and Sunday lThere's free Wifi and in rhe back, 2 pool tables. For the kids there's a bank of arcade games and a basketball machine also. Now thats how I like to do laundry!!! Speaking of which, the machines are brand new and you have the option of using coins or Visa/MC...talk about convenience at your fingertips. Signage is clear and takes a common sense approach. To me, however, the real asset is Ms (Awesome) Amalia. She is like the energizer bunny with a smile. A shining example that all laundry attendants should follow. She should teach a class. I also met David (He's a Vet... thank you for your service) ...very cordial, useful, and busy. Additionally, this is at least a 50% veteran owned establishment. In any case, I had a superior laundry experience and hope you will support this business because it makes doing laundry cool again.

It's a very spacious area with plenty of washers and dryers. The price to wash is a bit much... I'm…read morenot from this area so I don't know if it's considered a normal/fair price. $3.50 for the small washer & $5.25 for the large. Dryers cost $0.25 per 8 minutes (not enough time to completely dry a load). You have to pay $1 to purchase a card to use the machines and then you can add credit to the card using cash. There is an attendant available who is nice and willing to help even if you're confused about what to do when you first walk in. I gave 3 stars because although the area was okay, it ruined my mood to have to pay that much just to wash & dry one load of clothes.

This is a large, clean and no-frills laundry mat- I wish I had come here sooner! I cleaned a large…read morecomforter in one of their 50+ lb plus washers and driers. The wash cost $8.50 and you're able to use a card. I came midday on a Monday and there were plenty of machines available.

This is my second time at this location the first time I was here on a Sunday. Although it was…read morecrowded, I was able to get in wash , dry, and fold rather quickly . TODAY, I am here on a Saturday morning before 8 am. and it's busy here already. Although it's busy, there are plenty of washers and dryers. There is a lack of wheeled laundry carts, and there are no tall ones other than that. I would definitely be finding a day and time that works for me to come more often. The cost to wash and dry very reasonable.

I been coming here for years i love this laundrymat, but lately they been irresponsible with…read morekeeping the place clean, i was there yesterday evening and was so disgusted and disappointed on how dirty the place was. Hope something is done! Either they hire responsible n clean people or i will be going somewhere else. Here are some images n video

Very clean and the dryer machine is huge and fast for drying your clothes. Pleasant and very…read morehelpful employee. Didn't need the washing machine. Will tell everyone I know, to go their. I give it a 5 star

Blue Wave laundry is a wonderful, local, MWBE with good location, Staff, service & price…read more At little to no extra expense, they will wash your clothes like your MaMa did! They're folded so nicely, that if you unpack them right away, you barely need to Iron. Provide your own hangers & they'll send them back like That Professional & Friendly Staff also accommodate & support in-store customers as well. I highly recommend them & have referred them to others/business for bulk service. Peace. Cato

I came to this laundromat expecting a simple experience, but it turned into one of the most…read morefrustrating customer service experiences I've had. Before starting, I specifically asked an employee which washer I should use because I wanted to make sure I didn't have any issues. She told me she didn't know but said none of the machines had been having problems. After spending $9 on a washer and adding liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer, I noticed about 20 minutes later that the machine was still stuck on the pre-wash cycle. There wasn't a single sud in sight, just water continuously running. I asked another employee--an older woman--if it was normal for the machine to stay on pre-wash that long. She acted like I was inconveniencing her. After pressing several buttons, she finally admitted the machine was broken and told me I had to move all of my soaking wet towels and laundry into another washer myself. When I asked what was going to be done about all of the laundry products I had just wasted, she laughed, said, "There's nothing I can do," and walked away. She eventually brought over a cart, but instead of offering to help, apologize, or show any concern, she stood over me while I struggled to move heavy, soaking wet laundry. I got completely soaked in the process, nearly slipped walking back and forth, and she continued humming and singing as if nothing had happened. After I continued expressing how rude and unprofessional the situation was, they did pay for another washer, which they absolutely should have since the original machine was broken. However, the only acknowledgment of all the laundry products I lost was a small cup of Tide detergent. That didn't come close to replacing everything I had already put into the first machine, including liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer. Machines break--I understand that. What I don't understand is laughing at a customer, showing no empathy, offering no apology, and making someone handle soaking wet laundry alone while acting as though they're the inconvenience. Customer service costs nothing, and this experience showed a complete lack of it. Since this business only has one location, I was surprised to find that the website photos looked nothing like the laundromat I walked into. The difference between the advertised appearance and the actual facility was significant.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

I dropped off my father's suit because there was a stain on his pants. The attendant said that it…read morelooked like a superficial stain. Either way I was going to have them try it. I knew they wouldn't go as far as to damage the fabric as they told me as such. When i went in today to pick up the pants I was told they got as much as they could without destroying the fabric. I asked if that meant they could not remove the stain. I was told no. I took the pants to the card & lo-and-behold, there is no teammate of the stain to the untrained eye. Either they said they could not remove the stain because they can see it better than I or that is their way of CYA'ing. The pants look brand new. Thank you dependanle cleaners!!

This Laundromat/cleaners was calm and clean, something I value when my necessities need to be…read morecompleted. It had great prices. For .37 you get 10 minutes of drying time! Amazing! The large washing machine that I used was like only $5 and change. It is a few blocks from a plaza that has Asian restaurants, liquor store, dollar tree, Dunkis. I had a great experience there and would definitely go back to that one or try out other of their franchise locations that may be closer to my home.