Good service, Polite and accommodating. They provide service and value their customers. Price is…read moregood as well.

The service writer is very nice, the techs not so much. Came in to ask about the vehicle they were…read moreservicing and was greeted to one of the tech rolling up weed. Service was terrible car was not fixed properly. Never go here unless it's for simple service. Apparently a fuel pump was too difficult and requires multiple come backs.

Excellent service! Sometimes I have an urgent repair necessary, and they always take me right in…read moreand fix it. They are more than reasonably priced, their repairs are excellent, and they truly treat you like your family. I have never experienced such Customer Service by an auto repair place. (Jordan) and Jake are honest, upfront, and know how to explain everything they are going to do. Today I had service done by David, and he was so polite, so thorough, and allowed me to wait for the repair to be done, which was done quickly and efficiently. Can't say enough about this place!

Just took my care to East Bay on the recommendation of a friend. Pretty extensive job on an older…read morecar that had been sitting for a few years. They diagnosed everything and fixed it all a reasonable price. My vehicle was a Ford Explorer and they originally worked at a Ford dealer garage, so they know them well. Couldn't be happier with the work they did.

I've been bringing my vehicles to Joe's automotive for over 20 years, and I can honestly say this…read moreis the most honest, decent, and trustworthy mechanic you will ever find. The owner and his employees take care of every vehicle as if it were their own. Not only do we trust them completely with our cars, but this is also the only business I feel 1000% comfortable sending my daughter to. Their integrity, knowledge, and care give me total peace of mind every single time. Truly an amazing mechanic and team!

Joe is the absolute best. He's been our family mechanic for decades. He is honest, dependable, and…read morefair. Exceptional business.

Think twice, do some research before you hand your vehicle over to these guys. They kept my vehicle…read morefor about 5-6 weeks and kept giving me the round around. Finally after a rebuilt tranny, which should last a long time just gave out after a year. I took it to another transmission specialist and he admitted that a rebuilt tranny should last well over 5 years. If it fails after 1-2 years they performed an incomplete job or did not install the parts that were necessary for a complete fix. Please consider this before you lose your hard earned money.

Whew these dudes do not have it together. I made an appointment, and when I showed up it didn't…read moreexist. They "wrote down my number wrong" four times and made me late to an event that was over four hours after I was supposed to get my car back. To top it off they told me I didn't even need some of the work that they had done. Thanks for making me poorer for no reason.

If you are a woman Joe will rob you blind. First I brought my car for an inspection and he decided…read moreon his own to do an oil change and I was forced to pay it. I had an issue with my windows not going down so I asked him to check it. He charged me for looking at it and told me he changed some fuses. I didn't have the money to get it fixed so he gave me a copy of what the bill was. It was almost 600 dollars. I took the car to a relative and he took the little panel off where the power buttons are and asked why is this unplugged I told him Joe must have left it like that, so he plugged them together then turned my car on and what do you know ALL the power windows went down. I had also brought my car to him with a screw in my tire and I asked him if he could plug it. Well he called me back and said that the tire was no good and of course he had one for just over 100 dollars, so I paid it. Well I recently got a flat and for the heck of it I asked the repair guy at Ryder tire in West Warwick if he would see if the tire in my trunk that Joe said was no good could be used? Well what do you know the tire was fine and I have been using it for over 2 months now. I also went back and looked at some of the bills that I have from Joe and things are not adding up!!! What a surprise. I don't know how that man sleeps at night. I left him a message but of course I got no reply. Times are tough and I have a family to support and the very last thing I needed was Joe to rob me. I absolutely believe in karma so just know it's coming Joe.

Took my truck there for alignment that was recommended by enthusiasts. They did it and tells me…read morethey did the best and it'll pull a little. Next day the entire truck came out of alignment and checked myself to see that ALL the control bolts were loose. Called to reschedule another alignment as Joe kept complaining that my this my lift that. A week later does it again free of charge. Seems not to pull anymore but the steering was cocked. Again, as last time, the very next day I hit a bump and knocked it all out of alignment again. I'm done with this dump shop I would never go there or recommend this place to anyone

I recently had a problem with my Chevy Equinox rusting out underneath by my back tires…read more I brought my car to Carlos Auto Repair. They removed all the rusted out part and welded a new piece to the frame in one day! Oscar was my welder and he was extremely knowledgeable as to what needed to be done and very pleasant to work with. I left my car on a Thursday afternoon, it was ready Friday afternoon. Carlos was a super nice guy and the most respectful person. I was extremely impressed with his enthusiasm for the job and his hard work. I highly recommend going to him for anything car/truck/suv related. I'm even going to start going there for my regular oil changes. Five Stars The price for this work was way below anyone else I asked and the work is top notch. What a fantastic deal this was!

I had a great experience with JM Auto Service. They took the time to clearly explain the services…read moremy car needed and even sent me a text with detailed pictures showing what parts required I had a great experience with JM Auto Service. They took the time to clearly explain the services my car needed and even sent me a text with detailed pictures showing what parts required

Very friendly and helpful -- I dropped in for an Oil Change and they were super fast... and…read moreaffordable!