What started as a simple car inspection became brakes and annual maintenance. They did a great job…read moreof walking me through my car's needs and were able to get the work done over a couple of days, no waiting. Very thorough, very knowledgeable, very professional, reasonably priced. They guarenteed all of their work -- I'll definitely be going back for my annual car needs.

Auto Solutions is a great family run business. Their customer service really separates them from…read morethe competition. Their work is fast, clean and fairly priced. I highly recommend them for all of your vehicles needs!

be careful! It's $100 dollars an hour for service. I took my vehicle in for transmission fluid…read morewhich should cost around $120, and I ended up paying $330! Plus they're closed on weekends. Don't waste your time or money.

Fixed a transmission only to have it break again within a month. Now the car is sitting for 2…read moremonths while they do nothing to correct their mistake. Instead, they are trying to say it is my fault. If they had truly and correctly fixed, it would not have gone again so quickl. Poor workmanship is the issue. I am disabled and they could care less. They have their money so why fix their mistake ?!? Definitely think twice before bringing your vehicle here!!

We've had good luck with Rossi. Getting your car serviced is an exercise in trust. Neighbors…read morerecommended this location. We started with an oil change and have had other work done here since. The staff have been great letting us know what work needs to be done, how much it will cost, what they recommend going forward and so on. We had an issue that we just couldn't figure out for the longest time. They recommended we change out the water pump. We didn't do it right away and low and behold, the water pump blew. That was the problem. We actually had the car in three different shops trying to figure out what the noise was and although Rossi did not pinpoint the problem they did see the water pump was on it's last legs. That's more than the other two shops did. We towed the car to Rossi's for the repair work. I can't say they are the cheapest (you get what you pay for) but they seem knowledgeable and that's what you want in a mechanic right? It's a small garage, and we often have to wait a week or two for an appointment, so plan ahead if you can.

I have taken my car here twice and was very pleased with the service. They were able to get me on…read morethe schedule rather quickly and they were able to diagnose the problem right away. I would definitely take my car here again as they were able to fix my car and do the state inspection on time. Great service! They had to change my catalytic converter, change an exhaust pipe, and fabricate and weld some exhaust pieces in, which saved me from replacing my exhaust system from the catalytic converter. I thought the price was reasonable for the job. If you're someone who is offended by some swearing, I suggest you bring some earmuffs while you are in the waiting room. The waiting area is clean they have some magazines and beverages to purchase.

We started bringing our vehicles to Coutu Auto a dozen years ago (with a break in the middle when…read morewe moved out the the country) and are so very thankful we discovered this business all those years ago. In the beginning (12+years ago) Rochelle and her unbelievably friendly, exceedingly large, dog manned the office, while brother Mickey took care of the cars. Together they make a great team of unparalleled customer service and quality car care. Located on the south bound side of Rt 2 in East Greenwich, they are close to the stop light at Middle Road. The parking area is on both sides of the shop as well as in front. There are often cars out there, proving this mechanic is busy. Park anywhere there's a spot when dropping off for service. If you chose to leave the car the night before service, there is a 'drop box' with large envelopes where you leave your name, phone, car info and work to be done. Drop the keys in the envelope, and drop the envelope into the drop box. Just be sure to call ahead to book an appointment because they are very busy and may not be able to get to it right away. (This is an educated guess on my part. Just makes sense based on how many cars are always in their lot and I've personally never just dropped off the car without an appointment. That's not to imply they can't get you in, in an emergency situation. Just call them first and let them know.) Mickey is always taking classes, staying up to date on the newest car technology. They explain every expense and either why you need it or why they recommend it. They also keep the automotive diagnostic computer software up to date for these newer cars that have so many computerized parts. Over the years this business has grown, more mechanics have joined the staff and we drop the car off at night and pick it up the next day. The car is always clean when we pick it up (a dealership once left greasy fingerprints on the interior roof liner - how?) and during this time of pandemic, we pay over the phone and they leave the keys inside. No contact drop off, no contact pick up. The entire transaction is over the phone, if you so desire. I wish I could tell you 'don't go here' because I love this place and want to keep it all to myself. Luckily we do not need so much car repair we are always there, so I share with you this trust worthy auto mechanic who truly makes you understand his goal is to keep your car running in as near perfect condition as possible without over charging you for anything, parts or service, or trying to get you to purchase services your car does not need. Even when we had a car in need of lots of repair work, he was able to give us a breakdown of what is an immediate *must* and what could be done over time (to help us keep our monthly budget in check), while assuring safety on the road. Seriously, these guys rock. We have had a variety of vehicles over the years, both new and old, and have lived in many different states (and a couple other countries) and we have found Coutu's to be top notch in car care, pricing and customer service. Truly, I cannot recommend this shop enough

I came across Couto on the DMV website. I needed to get my can inspected and I had tinted windows…read more Richelle was courteous, responsive and amazing from the jump. She handled everything timely, kept me updated via text and had me contact Ford because some of the issues they found should be under warranty. Spoiler alert - they were! Now off to deal with Flood Ford which is about as enjoyable as a root canal with no pain meds. Thank you, Couto! 10/10!

I took my Acura for a simple brake noise and they insisted the hub bearings needed to be replaced…read morein the front. I said ok, as I like to keep my car in tip top shape. They had my car for a week to do the job. A week later my car was making an obnoxious noise so I brought it back and they said they didn't hear it. A couple of weeks later my car sounded like it was going to fall apart, I took my car to first Acura and they told me I needed new hub bearings because mine were bent. This place either didn't install them properly, put on used parts, or broke mine but I would never ever go back.

Atrocious. Went in for a simple state-mandated vehicle inspection. Was seated in an un-air…read moreconditioned waiting room for over two hours before they came in to tell me that their inspection equipment was broken. They then proceeded to take over 30 minutes to tow my car off the dyno using a length of nylon rope attached to one of the employees' pickup truck. After it was off, it sat in the end of the bay for fifteen minutes before I got up and insisted they back it out, or I would. I'll never go back.

Worst experience of my life. He had my car for 8 months and I had to get it towed out of there and…read morebring it to a real mechanic. We paid him 3200 up front and it was excuse and story and lies. He was supposed to refund the rental and stiffed us on that to. I lost my job bc I didn't have a car. Came close to getting evicted because I wasn't working bc I didn't have my car. I have never met a more pathological thief in my entire life. DO NOT BRING YOUR CAR THERE! we are going to the BBB, the automotive commission and doing a civil suit to shut him down so he can't ruin any more lives. I beg and pray you don't take your car there. He is a bad bad man ...I had to choose 1 star to post this but if I could have I would have done negative a million stars

I brought my 1990 ford f150 pickup truck in for a transmission leak that was fixed in about 3 weeks…read morehowever he informed me that the transmission was not shifting which I found to be very odd because the truck shifted the last time it was driven. After one month he determined it was the computer board and said he needed the money up front to pay for the board, which I did but after the first one not working, he ordered another one which also did not work. Now he tells me that the transmission had to be changed, he said he needed $3000 for a new one and when my wife delivered the money, she asked him if that was out the door, which means no other coasts installed and the truck running. The new transmission was installed by the third month, when asked what else he had to do he replied just had to install the drive shaft (maybe 2 0r 3 hours) and install the shift cables and that I should be driving it by next week. June July and august go by with me calling every week and sometimes twice a week I was getting the same excuse I will be driving it next. week This truck I bought for my granddaughter who needed transportation to her high school internship but because the truck was and still is not ready, she was forced to empty her savings account to buy just any form of transportation. The Friday before thanksgiving i went to the shop to see for myself what was left to be done, this is where I found the truck still up on the lift where it was from day one the drive shaft leaning against the wall collecting dust was my drive shaft untouched. again, I asked him this time in person when it would be done, he assured me that I would be driving it next week, I revisited him two weeks after thanksgiving and everything was exactly the same. Now we are into January still calling every week he now informs me that he has to send the drive shaft out to be lengthen because the ne transmission was shorter than the original one he got that back in a week but not installed. The next week in informed me that the drive shaft had to be resent out to be lengthen it seem the piece he put in was measured wrong and now had to shorten. I asked him would was doing the measuring was it Ray Charles. He said no it was him. I have no confidence that this drive shaft will hold up. By this time, we are now into February one year later and still no truck. after reading the reviews not only is he taken advantage of the elderly and disabled veterans but people of all ages. For the life of me I don't understand how someone in this business can tie up their lift for 14 months that's right 14 months and still no truck it can't be the money because I paid for everything up front in full. he says that he is going to get it done but when asked when no answer I said to him I hope I get it back why i am still able to drive. From most of the reviews I've read this is his SOP hold the vehicle hostage and then wants to charge you more money or replace parts with lesser quality products. I have not had a chance to examine my truck to see if anything else is broken or missing or changed out. he doesn't even desire one star