I was super impressed with my experience at Jiffy Lube on 3/6. I stopped by late morning after…read moreconstantly putting off my oil change. Luckily I was the only car there and I was able to pull right in. It was a team effort and everyone helped to get me quickly out of there. They were clear and communicative about the pricing of things, so nothing was a surprise. I was literally in and out in a little over 10 minutes with fresh air in my tires, new blake fluid, a new filter, and an oil change. Very impressed!

It's a oil change. So far, so good. The drive in is one…read moreway. Once you pull in, the only way out is through their garage. The garage was full when I arrived, but someone came out, introduced himself and told me to leave the car running and follow him inside. Once inside I was told to make myself comfortable. When the car was brought in, someone came in to get my details and find out what services I wanted. The choices were entered into the computer, with the prices clearly displayed. The work was quickly performed. While I settled up, the car was driven out front where I got in and was on my way. Maybe 30 minutes? I didn't check. Everyone was polite, the facility clean and as far as I can tell, the job well done.

Recently began experiencing a vibration in my Honda CR-V while traveling at high speeds. Assumed…read moreit was a tire balancing issue, so scheduled a session at Sully's last Wednesday. Dropped the car off, but before I left, Sully had already suspected that the issue wasn't a tire thing, but a drive shaft/U-joint issue, which was confirmed shortly thereafter. Figured that it would be both a fix that would take a long time and cost me an arm and a leg... but Sully quoted me a surprisingly reasonable price, AND had the parts ordered and replaced on the vehicle by the end of the day on Thursday, the day after I dropped it off. Said this before, and I'll say it again - for superb workmanship, fair pricing, and superior service, there is NO BETTER SHOP in the area than Sully's Auto Care. This has been my go-to shop for the last three years, and I am profoundly thankful and exceedingly happy that I found them.

If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Such a pleasant experience at this particular Jiffy Lube in Coventry. My best friend called because…read moreshe needed an oil change and her coolant levels were low. She called and Mark Sheldon was happy to tell us to come right in and he'll have us out in about 15-20 minutes. He took just that amount of time and was as attentive as the job required. It was an overall delightful experience. Surprised and disheartened to see they have an overall two star rating. That needs to change!

Staff were nice, but $89.00 for a standard oil change was absolutely absurd, a complete rip off. If…read moremy oil light had not come on I would never have stopped, and never will again. To add insult to injury they wanted to upsell me to synthetic for an extra $46.00. Keep in mind they buy synthetic oil in bulk, I can get 6 qts at BJ's for $28.99.. Who can get their oil changed at these prices???

Either going to a dealership, or a chain mechanic shop, the prices are going to be the same - while…read morethey may be a bit high, you figure you're getting a professional level of service. Such is the case with this PepBoys location. I choose to pay a little more strictly for the service. Today I needed new brake pads and rotors and was given excellent service from Benjamin. They also kept to the schedule. I made an appointment for 3pm and they took the car right away and had it fixed in 90 minutes. They're my go-to car shop!

Long review but worth reading if you're considering servicing your vehicle here…read more I ordered four new tires with installation online and scheduled a 9:00 AM appointment at Pep Boys. I arrived at 8:55 AM only to find the doors still locked. At 9:00 they finally opened, and the employee at the front desk informed customers that the technicians were late, so no work could begin yet. The first technician didn't arrive until around 9:15, and nobody working there seemed remotely concerned that he was late for work while customers were already waiting. I left my car and returned later that day when the work was supposedly completed. In the parking lot, I immediately noticed one valve stem was missing a cap. When I went back inside, they handed me a random mismatched cap that barely fit the threads. Shortly after driving away, my tire pressure monitoring system began updating, and one sensor showed "unavailable." I also noticed one tire was losing air. Because I was rushing to an event at my daughter's school, I could not return immediately. The next day I brought the car back. To his credit, the employee at the front desk seemed overwhelmed and understaffed, but he genuinely tried to help. While assisting me outside with a diagnostic tool, another employee--presumably his manager--came outside and reprimanded him in front of me for leaving a customer waiting inside. They argued in front of me and even tried to pull me into the disagreement by asking for my opinion on how the situation should have been handled. Completely unprofessional. They eventually discovered they had forgotten to install a tire pressure sensor in one wheel, and the leaking tire had air escaping around the valve stem. While fixing it, another employee informed me that the leak I found (a separate tire from the one with the sensor issue) was caused by a barcode sticker had been left on the tire during installation, preventing a proper seal, so they had to remount the tire. He seemed amused by this mistake. After already making a second trip and spending hours there, I did not find it funny. When they finally finished what they could, they informed me that "Blake" had apparently taken the sensor programming tool home, so I would need to return again in two days when he was working. On my third visit, things somehow got worse. They informed me they had run out of the adhesive wheel weights needed to rebalance the tires and it would take hours for more to arrive. Sensing my frustration, one employee went into the garage and found some loose weights lying around to use instead. After waiting yet again, I was finally handed my keys and told that Blake still could not program the tire sensor and would call me back once he figured out a solution, but he did not know what the exact issue was because he was "out of the loop". It has now been well over a week, and nobody has called. This entire experience was so absurd that I honestly worry people reading this review won't believe it actually happened, but I assure you every word is true. Beyond the repeated mistakes, what stood out most was the complete lack of pride, professionalism, accountability, or quality control. Nothing was checked before returning the vehicle to me, and every visit uncovered another careless error. The condition of the store itself reflects the same lack of standards and pride. The front area was cluttered with trash, dirty rags, random boxes, and layers of dust and dirt that looked like they hadn't been cleaned in months. It genuinely appears that nobody from corporate Pep Boys has inspected or managed this location in years. This was easily one of the worst customer service experiences I have ever had.

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

Great service at affordable prices! Will definitely be a repeat customer!…read moreThe diagnosis of my car's issues were right on and I am very pleased with them!

Dropped my jeep liberty off the check engine light was on Alex called me tould me my #4 cylinder…read morewas dirty he was going to clean it with a cleaner,called me later in the day tould me that the car overheated and wouldn't start on a test drive it has never overheated in 2 years he said it blue a head gasket had to tow it back to the shop ,I asked if the cleaning fluid had anything to do with the gasket blowing he told me it was leaking when I dropped it off ,it ran buitifull when I dropped it off now it don't run had to tow it home ,I'll never go to that place again ,I thought something was wrong when he only charged me for the tow

Great service and value. Cheaper than the dealership. Showed up on time. Extremely professional…read more Best part is I didn't have to leave my house!!! Highly recommend.

From the owner: Stop getting ripped off by the dealerships and speedy oil change shops. No unwanted up charges or…read morehidden fees, up front pricing, with special attention to each individual vehicles needs. All makes and models. Gas or diesel. Convenience and flexible scheduling.

Very friendly staff, clean and professional! I recommend…read morethis location!, It was easy to use a coupon for the oil service!

Excellent service. Friendly people and honest. Thank you will be back, Happy Holidays!read more

It's always scary to trust a new mechanic. Isn't everyone asking "who do you know," "who can I…read moretrust," "who won't charge me an arm and a leg..." Well, on a whim, I gave J&S in Warwick a call, and now they're my go-to for basic services. (Because knock on wood, I haven't needed anything beyond an oil change and routine service yet.) They're polite, clean, and detailed in their estimates. They provide a video via text to explain what's happening with the vehicle, and it also gives a good baseline visual! Super friendly guys - I'll be back!

$176 to "diagnose" a problem I already provided the paper work for, all I needed them to do was fix…read morethe issue, which was also way over priced $800 for spark plugs and wiresets no thanks

The mechanic was knowledgeable and accommodating. They were honest and fair. Priority fixed my…read moreissue immediately ans helped me out of a bad situation .

Nichole Boyes 3 reviews·4 photos…read moreI'm going to try to keep this short and sweet I had worked on twice at this place did amazing work the third time I purchased my alternator for $300 at advanced Auto cuz I had somebody that was going to do the work and they backed out so I brought my car to priority auto with the part Alan the owner said he would make a deal if I paid cash so I paid cash we filled out the paperwork said I would get a copy when the work was done when he signs off on it four days later I go to get my car he says oh you changed the alternator but now your battery is dead trying to get me to get a new battery I said no well I go to pick up my car my car makes it home and dies I called my friend that was going to do the work for me he couldn't because he was just too busy take a look underneath and I could and realize that my alternator had been spray painted this would be why he did not give me my core back I have went in numerous times and talk to Bryce saying that I need a copy of my receipt and he proceeds to tell me I have to wait for the owner I still have not been provided with a copy of this work that was done on my vehicle mind you they did not change the alternator they spray painted it and kept my part and I've been without a car for 2 weeks now so I will be filing a police report with the West Warwick Police department and I have just started the process with t better Business bureau do not take your car to them one thing fixed something else breaks the following week or how about they just fix things and add it to your bill and expect you to pay it that happened me the last time I gave them the benefit of the doubt and now I'm without a vehicle