If you ever need to get your automobile fixed this is the only place I'd recommend. Steve has…read morehelped me multiple times with my truck and also my Jeep. He is quick to investigate the issue and explains everything that is involved and lets you know the cost of parts and labor and also his prices compared to everyone else are VERY reasonable! He goes above and beyond and so do all the people working at this shop. Very helpful and friendly, they have integrity which is rare to find these days. When you deal with this shop it's like having your good buddy hook you up and help you out! Honestly I can't say enough good things about this business. When I was lied to by another person about what was "needed" I got a second opinion here and THIS was the correct opinion. It all went exactly how I was told. These guys really care about their customers and their work. You would be doing yourself a disservice by going anywhere else for your automotive needs! I will be going to them always and you would be wise to do the same! Best mechanics around right here!!

Always there when I have an issue and very knowledgeable. Easy to talk to. Great team.read more

Brought my car in because break light was on and I have no clue about anything mechanical…read more Very honest and informed me it was only the break light sensor and that the breaks were fine. Using them again because of this experience.

This is an excellent business where they try to remember your name. It's family owned and very…read morereasonable. My rig was on the lift minutes after ny appointment time, which is far better than any doctor's office! This business delivers the all important " recommendable work".

Steve was excellent. He got me right in and sent me a detailed video showing me why I needed my…read moretires replaced. I had them looked at elsewhere just to verify and everything he said was correct!

I have been going to this facility for a while with both my cars. The only thing that I would like…read moreto see is that they waive the fee to look at the car if you are having the work done there. They do not have a set fee to look at the car or labor charges listed. Prices are higher than other facilities. I see different prices each time. They are quick in getting the vech in and repaired. I am a daughter of a mechanic and know about cars and what the prices are.

I was a Firestone customer for a long time, hard to say how long but their paperwork still prints…read moreout my old address from 2018, so that gives you an idea. I frequented two locations in Warwick. A few years ago I purchased lifetime alignment because I planned to remain a customer. In 2025 over a few different visits my car needed more work than usual and I agreed to many recommendations. In December there was a problem right after repair work, but when I stopped by they asked me to give it more time/miles for the new parts to settle. I let them know I had just driven a fair distance to see family for the holidays but I agreed. Come spring, same issue and when I went back they confirmed what I was noticing and redid the prior repair job as it was still covered under warranty. I thought that was great, and I still do. But when my car was ready I hopped in to find a cracked windshield on the driver's side. Would have been hard to miss, both for me and the person that moved my car from the shop to the lot outside. An opportunity had been missed here, to let me know proactively that something happened. And then a second opportunity was missed when i got out of the car and walked back into the shop to ask what happened. Instead of addressing it, i was told they didn't know anything about my windshield. What a moment, and what a turning point after building trust in a business and returning loyally for so many years. I had my windshield replaced, and it cost some money and some inconvenience, but it was over quickly, and I'll probably forget about it. And I wanted to forget about Firestone, until now, a few months later, when something different came up with my new mechanic, who noted that it's possible the hardware may not have been replaced during a different service I had done in October 2025. At this, I throw my hands up and write my review. Again, the details of this won't matter with time but I'll remember how I was made to feel, and it's not the impression you want to leave with any customer. Leaving two stars for Anthony and Stephen, who are customer facing and were always respectful.

They are very expensive, customer service sucked and not only that. I took my car for inspection,…read moremy car has no problem at all. No light came up in my car. They took 55.00 from me, and said 1500.0 yo fix what was wrong with my car when nothing was wrong. I will never again in my entire life refer or go to Firestone anymore. They are a waste of a person time.

Had plenty of bad experiences with Toyota dealerships, so brought my car here for service. So far,…read moreso good. Service was fast and friendly, with reasonable prices and a shuttle. All in all it was a great experience. We'll see how the next service goes, but as of now, I may have found my new spot.

They did a great job with my engine replacement. It runs so smooth…read more I also recently had to take it in for my ac. I have full confidence with this crew.

Mike and his team provided great service and response time for a basic exhaust repair on my 2019…read moreSentra. Thank you for an honest job well-done and well- priced! Jim

Fast response time to questions. Receive the information requested will follow up on monday to make…read morea feature appointment from my transmission diagnosis very good service

On those times when my vehicle is not being serviced by my dealer, this place is my go-to. I have…read morebeen coming here for at least 10 years for various jobs: smog registration, new tires, whats-up-with-this-and-that, etc. Recently, my car's rear turn light died. Since my dealer service warranty has expired and I was determined not to spend an arm and a leg this time, I drove in to New England Tire Car Care in Warwick on a late Saturday afternoon. Not only did they check my car within the same day, they also diagnosed the problem and offered to order the original part by Monday. By Tuesday, the problem was fixed and I was able to drive out of there with a new, OEM taillight that did not cost me greatly. Ed, Greg, and Mike--everyone, really--are pleasant and really helpful. The place doesn't have a fancy waiting room but it works. Most importantly, their service is good. I give this place a thumbs up on value and customer service.

I had lots of work done on my 2011 Nissan Maxima with 171,000 and now it's running like a brand new…read morecar. I highly recommend this place. Other places are good but this place is better because they give you a print out.

Since I have purchased my vehicle back at the end of February 26, transmission torque converter,…read morenew touchscreen and interface, plugs and coils, throttle body gasket and service, intake gasket and service. Well over $8000.00 in repairs so far. Not very happy with purchase

Found a nice Santa Fe for 7,450. They let us get it checked out by our mechanic and thus is when…read morethe scam/problems started.The owner only has 3 dealer plates and he and his son take them home apparently. We were late for our appointment with my mechanic because of that. The dealer nland the mechanic gave the ok for a full vehicle inspection by my guy that is literally 2 minutes away from the dealership. It took rouhly 1 1/2 hours for the mechanic to call me furiously telling me its unacceptable for the car to be gone for so long and demanding i bring it back immediately. I informed him that its being worked on like agreed and if hes a mechanic he should know a full sweep isnt 10 minutes, especially when a customer is late. I tried to inform him the car was soon done and we will be on our way back once the job is done but he hund up on me mid sentence. My mechanic finished up 20 minutes after that and told me the only thing wrong was a sticky shifter that some wd40 will fix. At this point between the numerous lies we caught the owner and dealer making and that phone conversation I was going to take my deposit back if my bill was more than 150 a month. I drop the vehicle back to the dealer and the rude mechanic was all of a sudden kind and excited that I was happy with the turn out at my mechanic. They told me I just needed to wait for AAA to contact me with a loan offer and send it to them after and for them to go through the vehicle themselves and do whatever fix ups mechanic or cosmetic. That night I got a call from AAA after my alert of a credit pull being added to my account. The woman said I was approved for 6200 with my 2000 dollar deposit and they need to send it to the dealer to finalize everything. I called the dealer to inform him of the good news and his response was to tell me don't worry if it doesn't go through amd he has another option that is guaranteed to work. The following day AAA called and the voicemail I got was informing me I've now been denied and to call her with any questions as to why (this was on 7/31/24?l, I have yet to call though I know o should). Soon after the owner calls me amd informs me he's waiting on a woman in charge of financing to get in. I informed him of the change in decision amd he let's me know he can put my information into his system and get back to me on this other option. 40 minutes or so later and he calls back with a careful tone to inform me I've been approved. The payments are (with a $2000 deposit) $318 a month for 55 months. I collected myself amd asked why so much for a car valued at $7500. His tone changed to extremely rude and tells me my credit is in the toilet at a 540 amd the lender has all these fees and the rate is 17.9. Side note: When I put the deposit down I informed them of a 615 score (not perfect but far better than that bs) knowing my equifax said higher before the hard pull and guessed it would drop roughly 15 points. Credit Carma that morning had me at 617 down to 613, equifax had me down to 600 from 620 and transunion is at 617. So when I hear my score magically dropped another 60-77 points I didn't bother stressing and said I would think it over. Told my in-laws I'm getting the deposit back and my father in law took the ride with me back. The mechanic was there but not the owner. I told him I'm not taking the car because of this false report. He takes us inside and pulls up my information showing a 540 and then tells me credit karma swings at 20-30 points and I should get a transunion account to see what's impacting my score and have it fixed. He refused to listen to the facts I gave him several times and told me it's a good deal for me to go through this lender since they don't do things like any other bank.He believes its a great program for me since if I make on time payments for 6 months my score will jump 70 points and he can call me back to refinance with an actual bank for a better rate. Apparently if I had atleast a 610, I could have gotten a far better rate... all this senseless back and forth to finally ask me, when no actually meant no, if I made a deposit. I gave it to him 2 days prior and signed the invoice with him. I say yes, he asks how much, I tell him, just for him to say the dealer isn't in so I'll have to come back tomorrow. I show my in-laws the scores I have between the 3 credit reporters and credit karma and realized that they never pulled my credit for this "loan" from their creditor. We agreed that they either own this creditor or are allowed to send in false information by them since they clearly falsified my information. The next day (08/01/24) I get a voicemail from the owner again, with a $50 less payment for 51 months. Then that Sunday another call asking to sell me the car still. They gave me a copy of someone's license and other private info to sell the old car too since he's looking for a 1000 dollar car. I got more but it's too fit on this post.

I went in originally for new brakes and tires, but Todd, Mike, and the other staff went above and…read morebeyond urgently searching for a rare part that was needed to finish the job. For the last few years I have felt that people don't take pride in their work the way they used to, but I have been proven wrong.

Broadway Tire is awesome! Their technicians are knowledgeable, efficient, and professional! Todd,…read moreMike, And Rich are trustworthy, honorable, and honest. Their pricing is more than fair! I used to pay $110 for oil changes at my previous repair shop. Now I pay less than $70 with tax! My car is running reliably since switching to them full time! Highly recommended! A++!