the employee simply does not listen. appointment cancelled, and rescheduled to a 240pm with a PA,…read morewhen a MD is needed. Rescheduling was a nightmare.

There is a lot to complain about regarding the whole Optum care system (previously Beaver)…read more However there are some amazing people working at all of the offices. So any positive experiences are due to individual persons and their work ethic and dedication, but not the company they work for. Physicians have said to me that they are frustrated at how limited they are at being able to care for their patients. It is also very sad and discouraging to see how many good providers have left Optum in the past year. Beaver wasn't perfect, but it offered more choices than Optum.

Where do I begin, I care for my disabled terminal ill brother. We have been going to this clinic…read morefor a few months. The last couple times we saw Dr. Eric he was great we were very pleased. My problem being is I have trouble getting my brothers medication filled and when I call the clinic they tell me to call around to see who has it and call them back so they can send it, the pharmacy will not do that. Long story sort.. yesterday I called on and off all day trying to get this resolved and was told something different every time and was also disrespected. Today when I called I was told my brother would half to see the doctor on the 11th, he has been out of his pain meds since Sunday. Again he is a terminal cancer patient and needs this meds. Oh and with no explanation at all Dr. Eric pulled his pain med prescription from Walmart without even noticing us. I am beyond pissed and considering reaching out to the ADA and consumer report.

今天提前check in了，医生看诊也提前了。医生可以说中文，非常清楚地告诉测试结果，告诉注意什么，整个过程很快，不拖泥带水。给了非常好的建议，谢谢read more

I'm a new patient and I've only seen Dr. K twice. But so far her and her staff have been great. I…read moreleft my last doctors office because of many different problems. I have not had any of those problems here and so far could not be any happier with my experience.

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

I went for my toddler alone without my husband; which is hard for me but Sandra was so loving and…read morecaring with my son and made my visit fast and efficient. Her customers service was amazing. You don't get good customer service often it's nice to come across people like her and her colleagues. This visit was worth every penny and will always go back just because of the positive environment.

First and foremost I wanted to thank Samantha she is a blessing her customer service is 10/10 I…read moredefinitely recommend this place clean , nice and respectful also Mark you were also great I appreciate you guys for making my day ! Samantha care quality is like a Mothers touch .

Dr. Tahseen Shareef is a physician who cares. She listens and evaluates according to your needs and…read moreher expertise. I appreciate having her as my doctor for the last four years. Her office staff is friendly and professional, which is very inviting. I recommend Dr. Shareef and her office team, highly.

Doctor is very good but Arrowhead office staff and nurse don't seem to care…read more First round the nurse disposed my urine sample instead of sending it to the lab, "because there was no blood in the urine". Had to come next day to submit another one. Meanwhile, there was no way to get a response from the doctor till I actually came to the appointment. Few days after I spoke to the doctor I decided to do at-home pH test that showed I needed specific antibiotic. Took a full day of calling the office and texting the nurse. Was about to go to ER since my symptoms worsened when got a call from the nurse saying she sent prescription in for me. Got 90 antibiotic pills from pharmacy 3/day with no indication of how long to take them for - obviously, very possible mistake. Texted the nurse - no response, called office - took efforts to convince them that something may be wrong and I need to double-check with the doctor. Called another line and at last found out that it's only 7 and not 30 days I should take antibiotic for. Very frustrated! UPD: right after I posted this review, got a text response from the nurse, picture attached

Worst doctors office EVER!! I've been waiting for my medicine for over 2 weeks now. Not only is it…read moreridiculous but absolutely unprofessional. I've spoken with 3 different assistants and Mr. SYMONETT himself and yet I'm still not started my prescription. I've also been put on hold for longer than 20mins at a time. WORST DOCTORS OFFICE!!

Dr starts you in the best n healthiest path possible to a new you…read more Staff is AWESOME!

Needed to find a place for mom to recoop from a bad fall, So thankful I found GTHC, they ate close…read moreto home, clean and everyone there is so sweet, my mom was very pleased with her stay, the PT, therapists, nurses, food. I would definitely recommend if you have a loved one who needs care, it was such a relief to find a place so close to home, that I knew my mom was safe and well taken care of.

The care my brother is receiving and the support our family is receiving have been above and beyond…read moreour expectarions. You can tell they enjoy their jobs. But Lucy Salaki has made this difficult situation bearable. She made sure we understood every step along the way. Answered a million questions, always returned phone calls as soon as possible. I never felt rushed or insignificant. I highly recommend this facility if your loved ones need a great skilled nursing facility.

Visit went well dr. Is super nice and cool!!! Office…read moreExperience was good too!!! Give a review of your visit!!!

It's been 13 years since my neck surgery and still going strong. Dr Bergey fixed what others just…read morewanted to put a band-aid on. Replaced my c-5 disc and fused my c-6 and c7. I was able to work another 9 years until retirement. ( many other work comp doctors simply wanted to force me to retire and said surgery wouldn't fix my issues). Dr Bergey was a lifesaver because I was at wits end after living with debilitating pain for 20 years. I know this review is late, but it popped up in my info and just thought I'd share my prior experience.

The look of the outside of the building isn't even as bad as the inside. It is dusty and in…read morehorrible need of updates. I was extremely worried about the cleanliness of the exam room. I will never go back!

Hello Everyone, it is with heavy heart that I write this negative review for Pacific Eye Center in…read moreColton. Dr. Erika Saucedo is a kind person, and when I found her and decided she was the right person to do my cataract surgery, I was impressed by her bedside manner and her enthusiasm. I thought it would be quick and simple. My husband had surgery for two cataracts last year somewhere else, and he did well, so I was very excited to be able to see again, due to the fact I am now the only person to drive in my family. Well, unfortunately, the doctor did not explain that I had a stigmatism and needed a different lens that would have cost an additional $2000 dollars. No person mentioned this at any time. All my senior friends with stigmatism never had any of my problems. So after the surgery, I had it January 23, by May 17, my sight went from 20/30 to 20/50 and it is getting worse and worse. I now can not see to drive or to read or to watch TV with subtitles, etc. etc. etc. I spoke to the doctor and she sent me to a Laser surgeon to pay $2200 out of pocket for correction, but I asked her to bill my medical for "medical surgery necessity" because the laser place expects me to pay out of pocket and then get reimbursed. I called the manager of the company to speak to her about the issue, and to ask that the medical surgery information be sent to my insurance, due to the fact that this issue is not because of vanity, but medical necessity for sight. She never returned my calls. After another month, I called and made an appointment with the doctor to meet to discuss. The manager never showed up or participated in any of these meetings. I have waited another 3 weeks and finally last week, I heard from the manager stating that she would submit the paperwork. Again nothing done. I am very dissatisfied with the organization, the doctor is sweet and kind, but the manager is very incompetent and should be replaced by someone with logic, responsibility and functionality. Will update when something fixes the problem. Will now have to report organization and doctor to applicable Boards, BBBf and other places.

THE best ophthalmologist in SoCal! Dr. Sanchez performed both of my cataract surgeries in December…read more2020. I am so pleased with the results almost 2 years later. She is energetic, knowledgeable, caring and personable - you won't find anyone better in a 100-mile radius. Highly recommended!