Kara is not only a sweetheart she's cute as a button! I remember this store years ago on College…read moreAve in Rockridge. I should have been shopping there or kept shopping there after they moved, now I will. This store is chic, fashion forward and worth that drive!

I was in town for less than 6 hours for my daughter's sport event and popped into this store. From…read morethe moment I walked in until I left they were friendly, attentive, complimentary, and even suggested quick dining options without being prompted! Lovely store and super fabulous customer service. Beyond impressed.

Fabletics is and particularly the VIP program and returns and customer service... horrible…read more I clicked on something to buy it cheap and was signed on without my awareness to a $59 monthly charge i was not even aware of. I received some bras that were fine and this outdoor jacket for 23 dollars that didn't fit right. At this point I engaged in a roughly 1.5 month struggle that time added up I probably spent 8-10 of the hours I usually earn 80 dollars for each one worked to try to return a 23 dollar jacket. I was sent a QR code. The customer service person said to bring it to USPS. I brought it there. They said no. I forgot about it and some time went by. I tried again at UPS and it wasn't the right UPS. Sad and demoralized, i gave up for a while and tried again. The code was out of date. I call customer servIce repeatedly and there were 200 - 250 ppl ahead of me?!?! I opt to hang up and get a call back and nobody calls back. I finally got a hold of a human again. She said she would extend the code . She sent me a new one. I went to the "Happy Retirns" location, how ironic.. it didn't work again the same day she updated it and emailed me the updated code?!?! I gave up and am looking for someone to give the jacket away too so I don't have to look at it anymore. Then the dreaded moment came; having to go on the website and use up the VIP points I I never wanted, and that by the way have no basis in actual value?!?! I could get a $99 outfit for a $59.99 VIP point (you get one point for 59.99) OR a $12 bra?!?! Please. Further, these much touted "outfits"?!?! Who throws these things together? They are mostly designed to look like mismatched workout clothes for women who want to pretend they're busy and just threw together some separates. Fableitcs is saying "to all you women who just can't figure out how to dress yourself to pretend you're fresh out of a workout, just wear these, Honey. There. There." Pathetic. I look through each and every "outfit" the customer service lady convinced me so effectively were worth me not deleting the VIP account and monthly charge. I couldn't find 1 (one) outfit that I looked at and made me think "hmm. There's an outfit!" Fabletics is targeting a uniquely vulnerable cash conscious woman who wants to look like she spent 200 dollars on athletic gear and to hook her a monthly subscription. Horrible. I deeply regret getting involved with this company and have 1 (one) t-shirt i like.

Avoid. I was charged $59 a month for a VIP program I did not join. After numerous attempts to…read morecancel via their customer service by phone - I was still charged monthly. I received NO products whatsoever. After being charged $480 over 8 months, I finally called PayPal to stop payments. I should've done that 8 months ago. It's dishonest, disappointing and deceiving.

Anne Wade waited on me personally, first on the sidewalk, then took me inside to a dressing room…read morewith 2 items to try on. I was the only one inside. I made a purchase, an item I've been searching for on line and in person for years. Better yet, it was on sale for 1/3 the original price. If you are looking for lovely fashions and personal care, you won't find a better place.

What a wonderful store. The owner Anne is a wonderful lady and a great help. If you haven't been in…read morethere please go. Some beautiful things in there.

This cute little shop has beautiful clothes. I love the scarf and wrap selection. I bought my…read morefriend a neck wrap here and they were thrilled with it!

I recently visited my cousin in San Francisco who took us to Sausalito for lunch at Scomo's (sp?)…read moreif was fabulous. We went shopping and stopped in Firuze. We were there for quite a while. Tabby was our salesperson who was fabulous in every since of the word. We bought so many incredible items. Next time I visit my cousin, I'll be sure to have her take me there again. I was so thrilled, I sent the owner/manager an email complimenting Tabby. They actually replied thanking me for taking the time to send such a nice email regarding their employee and there store. A must go to when visiting Sausalito!!!! Josie Aventura, FL.

I had an absolutely strange, demeaning and wildly unprofessional experience with the General…read moreManager, Mecque Turner. Coming from a hospitality background, I always try to give the benefit of the doubt, but I was absolutely floored with her complete lack of professionalism and frankly odd behavior. I see from a number of other reviews, that my experience is unfortunately common with her. I had purchased shoes from their San Anselmo location just over a month ago -- receiving fantastic help by the way at that location. Fast forward 37 days and I noticed extreme wear to the outsoles of my shoes and they were separating in places. I found this very odd for such a short period of usage and I called the San Anselmo shop and they recommended I go to the Mill Valley location for help, which is where the alternate universe service started. Mecque looked at the shoes, aware that they had been used for just over a month, and replied this is not a fault with the shoe, it is a problem with how I walk...something to the effect of 'you do not pick your heel up enough and walk too flat'. Wait, what? Her first response was telling me that the shoe is fine and that I do not walk correctly! My intention was to first just show the shoes to ask if they were defective or if this was just an easily wearing shoe, not to demand a refund or anything like that. Instead, I was told my walking style was defective! But wait, there is more.... I had thought they would maybe exchange the pair for a new one, or perhaps help me find a shoe that might be a more durable one. When I started to inquire about this, Mecque abruptly stated that she was providing a full refund (again, I had not asked for this) and then she stated multiple times that I would be better served going to another store, because, get this, she told me she had limited time to help customers and that I was not the type of customer that she wanted to help. I was absolutely taken completely off-guard and stunned by her statement, but was able to keep my composure and ask if she meant that their store did not cater to walkers? She reiterated that I should find another store and listed off a few stores that I should go to instead. Really super bizarre behavior. With her declaring a refund as my only option, I even asked if the shoe company would reimburse them, and she confirmed they would, as the last thing I would want is to hurt a local business. Anyway, I would like to reiterate that I was super calm and friendly throughout and asked for nothing when I arrived, only asking their opinion on if it was normal for a shoe to wear out after just 37 days. I am writing this note as a word of caution and to reinforce the myriad similar interactions others have had with this manager. It was pretty deflating to have this experience with a business that I specifically sought out to locally support with a purchase that I really could use personalized, friendly help with. Anyway, hopefully she will at some point understand just how shocking and offensive her service is, and really aim to help all customers, not just the ones that meet her specific customer profile.

I really appreciate Chris, Mecque, Jacques, Jo Jo and others for hosting a friendly and welcoming…read moreSaturday morning run every week. I'm happy to support this store just because of the so many free events they've put on. Folks here love running. I'm sad to see many other reviews recently questioning professionalism, but personally I've had nothing but smiles here on a number of Saturday mornings.

Sarongs, sandals and sexy bathing suits. Though it's a petite shop, it carries lots of great styles…read morefrom Shan, Eres-Paris, Bernardo and others. I also like that you get individual attention. The staff has time for all your stories and concerns about finding a flattering suit or wrapping a sarong. I found a very cool Pucci-pattern short wrap that, thankfully, was a fraction of Pucci prices. Though the shop's interior is glass and brick, it feels cozy. They sell summer ware all year long.

I passed this shop almost every day, always having one piece mom-ish suits in the window. one day…read moreI decided to go in and I was pleasantly surprised. Amazing selection of saucy high end suits, cover ups, flip flops and bags. I bought skinny strap havianas, which are very hard to find. Also an amazing gold hair comb made in France that stays all day. And a saucy Bikini that was hott enough for the VIP pools of vegas....I will be coming back frequently. The owner is this amazing Italian woman, I want to bake her cupcakes.....

This is a great local sports shoe and clothes store that has been in Strawberry for over 30 years…read more We have gone there to buy shoes for running and walking and had always received excellent service. They used to measure your feet but recently my wife and I just ask for our size. They are very knowledgeable about the shoes they sell. The last time we were there, we bought track shoes for my grandson. They checked his size and he found the shoes he needed/wanted. He wore them all through track season and did well. I highly recommend ArchRival for all sports shoes and clothing. Support your local businesses!

An awful customer service experience. The $160 Brooks shoes frayed after 6 weeks. The dismissive…read morewoman behind the counter, and her equally unpleasant male coworker, informed me it was my fault for the way I walk. I pointed out that this had not occurred with any other shoes. They offered me a discount if I bought another pair (fat chance). They also made it clear I wasn't the first person with this issue. Luckily, Brooks Shoes was more responsive.

Has a variety of clothing , accessories, and boots. Her…read moreboots are my favorite! They are very cute comfortable, and I have a wider foot and big calves! so the boots were perfect. The pricing is also very good and she's has quality brands. I had a last minute emergent outfit need , I texted her and she was able to bring options for me to my house, her customer service is 10/10.