Just received great service today, trying to do a return. The ambiance was great as well and let me…read moretell you why. I came in to do a return. I learned from one of the workers that any register can do a return, so I headed over to a random register. My cashier was Joe C. A young man who was on it! When I was up next, it was then that I could tell that he was new. I don't know what gave me that thought but what I found to be so great was how he wasn't shy to ask for help. He spoke to the woman at the register in front, "Excuse me, Ma'am?" And she turned right away to see what he needed and stepped in to help right away. She quickly walked him right through the process and he followed perfectly. Eventually, he still needed a manager to come and sign off something but I did get my refund. I got to my car and realized that he had forgot to scan one item so I was short and that's my fault. I started to get anxiety because the line started to get longer and I was feeling the pressure just a little bit. I debated about going back in to get the rest of my money and I began to drive off but then I remembered I brought all the items back so why shouldn't I get my FULL refund. I parked my car again and pushed forward to get out, grab my baby and head back in to get my $3 and some change back lol I sort of walked aimlessly back inside because I was hesitant to go to a register again and that's when I bumped into the manager, Ms. Brittany and she remembered me from earlier! Thank goodness! She came to the rescue and I never felt so good. I actually felt silly that I felt bad earlier. Anyways, I learned that the woman who helped Joe at the other register was Ms, Vanessa? Or Valerie? My apologies I forgot the name but I'm pretty sure her name started with a 'V.' Thank you Ma'am for helping him/us! Anyways, just based off this experience I had to make a review. They did such an amazing job and I am very pleased that I got my entire refund! I'd highly recommend this H-E-B. Sidenote: I always like their food here. I've bought the sushi, doughnuts and etc. you can always expect a sense of higher quality products here than other grocery stores.

Racially Profiled & Harassed by Management at H-E-B #581 Killeen, TX…read moreI'm a daily customer at the H-E-B on Trimmier Rd in Killeen and I need to share what happened to me on September 18, 2026 between 1:15pm-1:19pm at Self-Checkout 686. As I entered the store, a white male manager was behind me. I grabbed bananas like I always do and went to self-checkout. After I paid, this manager approached me with two female managers standing nearby. He accused me of stalking/harassing a female employee based on a "vague description." When I said I didn't know what he was talking about, he threatened to take my picture and insinuated I was lying. I asked him to bring the employee out to ID me so we could clear this up immediately. He couldn't tell me what description she gave. I reminded him that many Black men with dreadlocks shop here. He then admitted the complaint was that I supposedly asked a female employee out, which made her "uncomfortable." He also admitted it was NOT harassment. So I asked why I was being confronted and publicly accused if no harassment occurred. He had no answer. Major problems here: 1. Racial profiling - I was singled out as a "Black man with dreadlocks." If I asked someone out months ago and respected a "no," that's normal social behavior. It shouldn't make me an "ongoing threat" that gets me confronted after checkout. 2. No due process - The manager refused to have the complainant identify me and couldn't provide any incident details. 3. Appalling customer treatment - Threatening to photograph a paying customer and presuming I'm guilty is demeaning and intimidating. I shop at H-E-B daily and spend my money here. This experience made me feel targeted because of my race. Being social should not make me a suspect while it's considered normal for other customers. H-E-B Corporate needs to investigate this manager and the store associate involved, clarify how employee complaints about customers are handled, and explain what anti-bias training management receives. I expect assurance that customers won't be profiled over vague descriptions or non-harassing interactions. Store: H-E-B #581, Killeen TX 76542 Date/Time: 9/18/2026, 1:15-1:19pm Location: Self-Checkout 686 Manager: White male manager I've already contacted Corporate Customer Relations at customer.relations@heb.com. H-E-B, do better. Your loyal customers deserve respect, not profiling.

This is Fort Hood I. After a good nights sleep I was off to check out this commissary. I don't…read moreknow why it is, but I cant pass up a base without looking at their commissaries and exchanges. I really just came here to look and see what this store looked like in relationship to the other. They're pretty much the same. They're actually the best commissaries that I've seen. Huge frozen food sections. Cheap prices. Why does this place (or the other) not get 5 stars?? As is the case with all commissaries, their produce sucks! I tell you, Its a crying shame. They should have veggies for cheaper than you can get outside. We should encourage our military people and their families to eat more fruits and veggies. They should have cooking demos/classes to teach these young families to cook. Most of them are currently cooking 'crapburger helper' as they have no skills in which to cook. They don't need a degree, just a few versatile recipes. Oh well, they wont listen to me. The meat is mediocre, but priced well. They don't discount anything here, they throw it into the frozen section and it is priced the same. I don't understand this. Maybe the grocery manager gets a bonus for money saved? The fish is ridiculous. Over priced low quality of seafood. You get your selection of catfish, tilapia or small shrimp. I got tired and didn't walk through the whole thing. I think they had a deli where they sold chicken and snacks (or maybe it was other) Lines were huge so I sent the kid with the cart and the few things we had. I sauntered over by the soda isle and saw two six packs. Same low price. A stocker walked by and I snagged him. I asked if there were any hiding in back. He said indeed there were and he was meaning to bring some out. He asked me how many I would like. I replied "Do you have 10 cases?" Store Hours Normal Hours Sun: 0900 - 1900 Mon: CLOSED Tue: 0700 - 2000 Wed: 0700 - 2000 Thu: 0700 - 2000 Fri: 0700 - 2000 Sat: 0700 - 2000 http://www.commissaries.com/stores/html/store.cfm

High prices; poor selection; no van accessible handicap parking; dangerous to access main entrance…read moreby wheelchair.

I personally have shopped here and worked here in the past - I can tell you the employees are hella…read moremessy, the management needs some work. They love throwing the we are family quote around but they use it to take advantage of you. I worked in diary first and then worked my way around most departments just bc they want to use you for free labor and not hire more workers for the overload. The produce isn't fresh and the bakery items get molded fast. I decided I couldn't take anymore of the harassment I was getting thru my co workers (regarding a racial issue) and put my two weeks in. The blonde twat that prob is still there told me I can't put a two week notice in. I never heard of that. I should've reported them then my god. I wish nothing but the worse for this company as a whole and this store

They're definitely coming up in the world! At first I can only find these at Sam's club. Now…read moreWalmart carries it certain locations

Such a great local yet PR flavor! Reminds me of an expanded bodega in NYC! They have a great…read morevariety of products, fresh food, and a special atmosphere! Great destination to just explore a different culture if nothing else. I highly recommend you go with the intent of checking out the various products, asking questions, both employees and customers are so helpful, and trying a nice hot plate of food!

Pasteles! Pernil! Everything you need for Puerto Rican dishes (and they even sometimes have mavi…read morebark, quenepas, pastel and pastelillo de guayaba, turron, and morcillas)! If you can't find what you're looking for, just ask one of the employees. This grocery store is THE "go to" tiendita for all Boricuas and NewYoricans in Bell County.

Not having H-E-B back home was enough to make so a stop for an upcoming party. Spaciously large…read morewith very long well stocked aisles (especially wine and beer). Sort of a warehouse feel without the bulk. Out front are plants with decent prices. Done our propane exchange here as well. Definitely a fan of H-E-B. Friendly and responsive customer service.

WATCH OUT-HEB IS RIPPING EVERYONE OFF and their hoping you won't notice at the register when…read moreeverything rings up for more than advertised/shelf price.

Best and most affordable grocery store for gluten free options! Aldi carrie's the best GF bread…read morethat is the same size of normal gluten containing bread. Their cauliflower pizza, General Tso's chicken, and pasta are staples in our grocery hauls but this trip I found so many festive holiday options too like stuffing and friend onions for green bean casserole and SO many sweet treats. On top of the awesome prices and section of allergy friendly foods the staff is always amazing too!

I like coming in here. First time I went in with my Mom and she bought an area rug and a dish…read morerack. They have unique products and a lot of gourmet snacks/products. We buy their breads, rolls. I also like getting their chocolate bars and their delicious ice cream. They have imported stuff. I love coming here. I feel like trying almost everything.

I got in, got what I needed and got out without much of a hassle. This was a Sunday afternoon so…read moreI'm not sure how it is on other days as I don't visit this one often. Just happen to be in the neighborhood. The store was clean. Not too crowded, but plenty of people there. I was able to go through the checkout pretty fast, so no hold up there. It's conveniently located near the highway which is always an added bonus.

Iv had 2 flat tires this week and used Walmart tire center both times. Everyone there went beyond…read moretheir job duties to get me taken care of, at great prices. These folks go the extra mile. You definitely won't be disappointed!

Great place to get anything you need. Clearance racks for…read moreclothes are a god send. Saved a pile of money. Really clean and checkout was a breeze.

We found everything we needed. It's a large store, and definitely in need of a remodel. They had a…read morereally nice selection, especially in the Home department where all the dishes are sold. This Walmart actually has more than a lot of other stores I've been to, and it was nice to see everything well stocked. There cashier was a sweetheart, and makes me miss the days of old before everything became automated and people actually spoke to one another.

I haven't been to this Walmart in years, and wow! This store is probably one of the cleanest and…read moremost organized Walmarts I've visited in a very long time. I was truly impressed. The employees were helpful and plentiful, which made the experience even better. I'm pleasantly surprised by how well this store is managed. Kudos to whoever is running it!

From the owner: At Walmart, we are focused on improving the cost & convenience of health care and providing…read moreeverythingbusy families & caregivers need to simply live healthier. This includes our pharmacists, who can answermedication related questions, help with prescriptions, & provide immunizations. Our pharmacies alsoprovide COVID-19 testing at select locations, & both Walmart & Sam's Club offer over-the-countermedications & low-cost, nutritious grocery foods.